Point of sale (POS) coordinators usually work at a computer in a retail or department store to provide assigned job tasks to employees at more than one store, as well as handle calls from management, clients, and other stores.
Point of sale coordinators must be able to travel to many stores, as they are responsible for overseeing promotional events and activities and creating things like online coupons, customer loyalty programs, and discounts. Many POS coordinators meet with upper-management in the store to discuss new discounts, sales, and ideas, and they're also tasked with ensuring the accuracy of all sales, displaying advertisement signs, and completing paperwork to keep track of information and report it to the general manager.
Point of sale coordinators should stay up-to-date with the store's hardware and software, and strong communication skills and close attention to detail are highly beneficial in this position. Cash handling is also a necessity, and they must be organized to keep up with past and current promotional events and sales in different stores. They should also have general knowledge of information technology (IT) and good research and marketing skills, as well as the ability to use Microsoft Office programs and general databases.
Those in this position work work with customers, other sale associates, and upper management, and can work a variety of hours and shifts depending on the employer. Flexibility is often required for this position to work any hours assigned by upper management, and at least a few years of relevant prior experience are also required while a college degree in IT, sales, or marketing can be beneficial.
Point of Sale (POS) Coordinator Tasks
Implement promotional activity inside the point-of-sale system, which may include the creation of eCoupons, validation of manufacturer's coupons, and updates to customer loyalty programs.
Assist departments in creating Price-Look-Ups (PLUs) for products without a Universal Product Code (UPC).
Assist departments in creating new items inside the point-of-sale system.