Police, Fire, or Ambulance Dispatcher Salary
Job Description for Police, Fire, or Ambulance Dispatcher
Police/fire/ambulance dispatchers perform a very crucial function in society. As such, they are required to possess a number of unique traits, particularly the ability to remain calm under pressure. They will be responding to emergency calls on a daily basis, many of which are life-or-death situations, so it is imperative that they remain rational and maintain communication. A college degree is not usually required, as employers place more emphasis on prior work experience.Read More...
A dispatcher's typical work day revolves around answering emergency phone calls and matching response teams in the area. Computer skills are necessary so they can track which response team is closest to a crisis and direct them in a timely manner. Dispatchers deal with a number of people each day, including police officers, EMTs, and fire-response teams, and typically work in office settings with computers and telephones. There are both day- and night-shifts and overtime is usually available during the holiday season when alcohol-related car accidents are more frequent.
Ideal candidates should be extremely organized and able to juggle a variety of tasks, and excellent communication skills are essential. Dispatchers must be able to communicate effectively to response teams so they can arrive on-scene as soon as possible. They should also have good people skills, as they will be dealing with people all day long.
Police, Fire, or Ambulance Dispatcher Tasks
- Obtain incoming information and dispatch Police Officers, Emergency Medical and Fire personnel.
- Maintain exact times and information on radio shift log.
- Operate emergency communication and computer equipment such as radio, telephone, local alarm systems and paging systems.
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