Police, Fire, or Ambulance Dispatcher Salary

The average Emergency Dispatcher in the United States can expect to rake in roughly $14.84 per hour. Compensation ranges from $10.14 per hour on the lower end to $22.34 on the higher end. The majority of Police, Fire, or Ambulance Dispatchers (60 percent) who took the survey are female. The majority of Police, Fire, or Ambulance Dispatchers claim high levels of job satisfaction. Most report receiving medical coverage from their employers and a strong majority collect dental insurance. Figures cited in this summary are based on replies to PayScale's salary questionnaire.
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$23,740 - $52,461
(Median)
$24K
$35K
$52K
MEDIAN: $35,102
10%
50%
90%

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$10.14 - $22.34
(Median)
$10
$15
$22
MEDIAN: $14.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$18K$36K$54K
Salary
$23,740 - $52,461  
   
Bonus
$0.00 - $800  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$22,399 - $51,671  
Country: United States | Currency: USD | Updated: 20 Jun 2015 | Individuals Reporting: 243
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$12$24$36
Hourly Rate
$10.14 - $22.34  
   
Overtime
$15.89 - $35.44  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$24K$48K$72K
Bonus
$0.00 - $800  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$22,399 - $51,671  
Country: United States | Currency: USD | Updated: 20 Jun 2015 | Individuals Reporting: 555
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Job Description for Police, Fire, or Ambulance Dispatcher

Police/fire/ambulance dispatchers perform a very crucial function in society. As such, they are required to possess a number of unique traits, particularly the ability to remain calm under pressure. They will be responding to emergency calls on a daily basis, many of which are life-or-death situations, so it is imperative that they remain rational and maintain communication. A college degree is not usually required, as employers place more emphasis on prior work experience.

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Police, Fire, or Ambulance Dispatcher Tasks

  • Operate emergency communication and computer equipment such as radio, telephone, local alarm systems and paging systems.
  • Maintain exact times and information on radio shift log.
  • Obtain incoming information and dispatch Police Officers, Emergency Medical and Fire personnel.

Common Career Paths for Police, Fire, or Ambulance Dispatcher


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For Police, Fire, or Ambulance Dispatchers, progressing to a Registered Nurse role may result in a significant raise. On average, a Registered Nurse can earn $55K annually. The most common next step for an Emergency Dispatcher is to become a Police or Sheriff's Patrol Officer or a Police Dispatcher. The former position pays an additional $12K per year on average, and the latter position pays $1K more per year.

Police, Fire, or Ambulance Dispatcher Job Listings

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Popular Skills for Police, Fire, or Ambulance Dispatcher


Police, Fire, or Ambulance Dispatchers who responded to the survey indicated only a few skills that they use on the job. Most notably, skills in Typing, Telecommunications, Emergency Medical Services, and Customer Service are correlated to pay that is above average. Most people familiar with Customer Service also know Telecommunications.

Pay by Experience Level for Police, Fire, or Ambulance Dispatcher

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Police, Fire, or Ambulance Dispatchers with a lot of experience do not necessarily enjoy more money. Relatively untried employees who have fewer than five years of experience earn around $31K on average. People who have worked for five to 10 years can expect a higher median salary of $35K. For Police, Fire, or Ambulance Dispatchers, 10 to 20 years of experience on the job amounts to an average salary of $38K. Veterans who have acquired more than 20 years report a median income of $46K, which is generally higher than the pay reported by other tenure groups.

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Experience Affects Police, Fire, or Ambulance Dispatcher Salaries




National Average
$33,000


Skills That Affect Police, Fire, or Ambulance Dispatcher Salaries

Typing
up arrow 4%

Telecommunications
up arrow 4%

Emergency Medical Services (EMS)
up arrow 3%

Customer Service
up arrow 1%

National Average
$33,000

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 169 votes.

Gender

Female
60 %
Male
40 %

Years of Experience

Less than 1 year
10%
1-4 years
38%
5-9 years
24%
10-19 years
22%
20 years or more
6%

Common Health Benefits

medical benefits Medical: 85% dental benefits Dental: 72%
vision benefits Vision: 57% employee benefits None: 13%
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