Police, Fire, or Ambulance Dispatcher Salary
|Salary||$28,845 - $57,180|
|Total Pay (||$21,797 - $51,090|
|Hourly Rate||$9.91 - $21.79|
|Overtime||$16.17 - $35.13|
|Total Pay (||$21,797 - $51,090|
Job Description for Police, Fire, or Ambulance Dispatcher
Police/fire/ambulance dispatchers perform a very crucial function in society. As such, they are required to possess a number of unique traits, particularly the ability to remain calm under pressure. They will be responding to emergency calls on a daily basis, many of which are life-or-death situations, so it is imperative that they remain rational and maintain communication. A college degree is not usually required, as employers place more emphasis on prior work experience.Read More...
A dispatcher's typical work day revolves around answering emergency phone calls and matching response teams in the area. Computer skills are necessary so they can track which response team is closest to a crisis and direct them in a timely manner. Dispatchers deal with a number of people each day, including police officers, EMTs, and fire-response teams, and typically work in office settings with computers and telephones. There are both day- and night-shifts and overtime is usually available during the holiday season when alcohol-related car accidents are more frequent.
Ideal candidates should be extremely organized and able to juggle a variety of tasks, and excellent communication skills are essential. Dispatchers must be able to communicate effectively to response teams so they can arrive on-scene as soon as possible. They should also have good people skills, as they will be dealing with people all day long.
Police, Fire, or Ambulance Dispatcher Tasks
- Obtain incoming information and dispatch Police Officers, Emergency Medical and Fire personnel.
- Maintain exact times and information on radio shift log.
- Operate emergency communication and computer equipment such as radio, telephone, local alarm systems and paging systems.
Common Career Paths for Police, Fire, or Ambulance Dispatcher
At the upper end, Police, Fire, or Ambulance Dispatchers who move into a Registered Nurse role can end up with a hefty increase in pay. The average income for Registered Nurses is a much higher $56K per year. When Police, Fire, or Ambulance Dispatchers are ready for the next step in their careers, they often become 911 Dispatchers or Police Dispatchers. Those roles pay an additional $2K and $2K, respectively.
Popular Skills for Police, Fire, or Ambulance Dispatcher
Police, Fire, or Ambulance Dispatchers usually report a few specific skills. Most notably, skills in Emergency Medical Services, Telecommunications, Customer Service, and Typing are correlated to pay that is above average. Skills that seem to negatively impact pay include Typing. The majority of those who know Telecommunications also know Customer Service and Emergency Medical Services (EMS).
Pay by Experience Level for Police, Fire, or Ambulance Dispatcher
Median of all compensation (including tips, bonus, and overtime) by years of experience.
Police, Fire, or Ambulance Dispatchers with more experience do not necessarily bring home bigger paychecks. In fact, experience in this field tends to impact compensation minimally. The median compensation for relatively untried workers is $32K; in the five-to-10 year group, it's higher at around $36K. Police, Fire, or Ambulance Dispatchers see a median salary of $37K after reaching one to two decades on the job. Veterans who have acquired more than 20 years report a median income of $47K, which is generally higher than the pay reported by other tenure groups.
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Key Stats for Police, Fire, or Ambulance Dispatcher
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