Police Dispatcher Salary
Average Police Dispatchers in the United States make around $17.44 per hour. Career length is the biggest factor affecting pay for this group, followed by geography. Women make up a slight majority of Police Dispatchers (56 percent) survey respondents. The majority of workers are highly satisfied with their job. Most report receiving medical coverage from their employers and a strong majority collect dental insurance. The data for this snapshot was collected from individuals who took PayScale's salary survey.
Job Description for Police Dispatcher
A police dispatcher is the first person contacted when emergency assistance is requested. Dispatchers generally work within call centers or actual police stations; while they work in shifts, the position itself is 24-7, so some may be required to work weekends or overnight shifts. They may work either alone or on teams with other dispatchers depending on the size of their department. Educational requirements are not strict, aside from a high school diploma or equivalent; initial training is available on-the-job and ongoing training is often required. Aspiring dispatchers should also be familiar with a variety of technological equipment.Read More...
Police dispatchers receive calls which are directed to the law enforcement agency or redirected through a 911 call center. They must process and evaluate the information provided to determine the importance of the call (while keeping the caller calm and collected) and which personnel will respond, and may also coordinate police activity by assigning officers to various situations or requesting additional units or services on an officers’ behalf.
Dispatchers are also responsible for maintaining logs regarding police activity, calls, responses and requests, as well as accessing and entering data regarding each call received. Candidates for the position should be highly organized, attentive to detail, and able to remain calm in what can be a high-stress environment.
Police Dispatcher Tasks
- Answer telephones and direct calls.
- Enter dispatch calls into a computerized dispatch system.
- Greet visitors and provide directions.
- Contact appropriate personnel during emergency situations.
- Operate base radio to communicate with police department staff.
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Pay by Experience Level for Police Dispatcher
Median of all compensation (including tips, bonus, and overtime) by years of experience.
In general, experience and pay appear to be strongly linked; those with more experience usually bring in higher incomes. Those in the early stages of their career can expect to make around $33K; however, individuals with five to 10 years of experience bring in $39K on average — a distinctly larger sum. The average pay reported by folks with 10 to 20 years of experience is around $45K. More than 20 years of experience seem related to solid financial gains; veterans in this group report earning a median of $52K.
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