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Ensures timely communication of problem status and problem metrics. Assigns a Problem Owner and initiates root cause analysis and resolution of problems.... - Indeed
The Problem and Incident Manager manages critical technology incidents to restore service quickly following an outage.... - Indeed
Ensure problem records are updated with all necessary information within the Problem Management system. Review problems and ensure that correct Root Cause... - Indeed
Work closely with the team Operations manager and Incident Manager to assist with process creation and business problems.... - Indeed
Incident and Problem Manager. As an Incident Manager you will also handle all major incidents and problem management including root cause analysts of systems... - Indeed
Incident resolution and problem management:. Incident and Problem Manager is responsible for establishing and managing processes to restore normal service... - Indeed
ITIL Certified or 3 years working experience as a Problem Manager. Accept ‘proactive’ problems from any contributor and add them to the problem database for... - Indeed
The Problem Manager is responsible for driving the resolution of existing problems and continuing to enhance the problem management processes and policies to... - Indeed
Develops Proactive Problem Management processes to analyzes Incidents and Problems to identify issues that could impact service levels.... - Indeed
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