A Product Support Engineer earns an average salary of $68,342 per year. Most people move on to other jobs if they have more than 20 years' experience in this career.
Product Support Engineer Total Pay (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$46,137 - $95,278
(Median)
46K
57K
68K
82K
95K
MEDIAN: $68,342
10%
25%
50%
75%
90%
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Product Support Engineer Total Pay (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$14.09 - $47.68
(Median)
14
20
28
37
48
MEDIAN: $27.00
10%
25%
50%
75%
90%
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National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$50K$100K$150K
Salary
$46,137 - $95,278  
   
Bonus
$0.00 - $9,658  
Profit Sharing
$1,939 - $12,868  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$45,703 - $100,279  
PayScale
Country: United States | Currency: USD | Updated: 24 Apr 2014 | Individuals Reporting: 270
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$25$50$75
Hourly Rate
$14.09 - $47.68  
   
Overtime
$17.62 - $53.06  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$50K$100K$150K
Bonus
$0.00 - $9,658  
   
Profit Sharing
$1,939 - $12,868  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$45,703 - $100,279  
PayScale
Country: United States | Currency: USD | Updated: 24 Apr 2014 | Individuals Reporting: 270
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Product Support Engineer Job Listings

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Job Description for Product Support Engineer
  • Conduct trainings and create documentation for other engineers, users, and other audiences.
  • Provide on-call and ongoing troubleshooting, technical, and hardware advice and suggestions
  • Analyze and resolve customer concerns and problems, diagnose the root cause, and document interactions.
  • Support remote and local upgrades, installations, and maintenance.
Pay by Experience Level for Product Support Engineer
Median of all compensation (including tips, bonus, and overtime) by years of experience.
Related Job Salaries

Experience Affects Product Support Engineer Salaries

Late-Career
up arrow 15%
Experienced
up arrow 14%
Mid-Career
up arrow 4%
National Average
$70,000
Entry-Level
up arrow 14%
Job Satisfaction
Extremely satisfied Image
Extremely satisfied
Rated 5 out of 5 based on 68 votes.
Gender
Female
16%
female alumni
 
Male
84%
male alumni
Years of Experience
Less than 1 year
5%
1-4 years
32%
5-9 years
24%
10-19 years
28%
20 years or more
11%
Common Health Benefits
medical benefits Medical: 93% dental benefits Dental: 87%
vision benefits Vision: 74% employee benefits None: 4%
Find Out Exactly What You Should Be Paid
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United States (change)
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