Product Support Specialist, Internet Services Salary

Commissions comprise a big part of overall income for Internet Services Product Support Specialists. The median take-home amount in this area is around $48K, and on average, approximately one-half of that final number comes from commissions. The majority of Internet Services Product Support Specialists (65 percent) who took the survey are men. Job satisfaction is high and work is enjoyable for most Internet Services Product Support Specialists. A large number enjoy medical while a fair number get dental coverage. Vision coverage is also available to a strong majority. The data in this summary comes from the PayScale salary survey.

$25,168 - $87,131
$25K
$52K
$87K
MEDIAN: $51,944
10%
50%
90%

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$11.74 - $21.50
$16
MEDIAN: $15.84
50%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$30K$60K$90K
Salary
$25,168 - $87,131  
   
Bonus
$4,000  
Profit Sharing
$7,400  
Commission
$24,500  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$24,923 - $88,383  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 16
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$15$30$45
Hourly Rate
$15.84  
   
Overtime
$22.57  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$30K$60K$90K
Bonus
$4,000  
   
Commission
$24,500  
Profit Sharing
$7,400  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$24,923 - $88,383  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 9

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Job Description for Product Support Specialist, Internet Services

  • Answer questions on function, setup, usage, system configuration and troubleshooting of internet products.
  • Provide expert technical assistance to customers.

Product Support Specialist, Internet Services Job Listings

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Key Stats for Product Support Specialist, Internet Services

Gender

Female
35 %
Male
65 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 3 votes.
1-4 years
48%
5-9 years
36%
10-19 years
8%
20 years or more
8%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Product Support Specialist, Internet Services Salaries

Mid-Career
▲1%

National Average
$48,000

Experienced
▼4%

Entry-Level
▼14%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 3 votes.

Gender

Female
35 %
Male
65 %

Years of Experience

1-4 years
48%
5-9 years
36%
10-19 years
8%
20 years or more
8%

Common Health Benefits

medical benefits
Medical: 89%
dental benefits
Dental: 78%
vision benefits
Vision: 78%
dental benefits
None: 11%
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