Total annual pay for Internet Services Product Support Specialists is approximately $51K, and commissions account for a significant portion of this final number — close to one-half on average. Medical and dental benefits are awarded to most, and a large number earn vision coverage. Men make up the majority of Internet Services Product Support Specialists (60 percent) survey respondents. Most workers in this position report high levels of job satisfaction.

$25,168 - $87,131
(Median)
$25K
$52K
$87K
MEDIAN: $51,943
10%
50%
90%

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$10.99 - $19.58
(Median)
$
$15
$
MEDIAN: $15.00
50%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$31K$62K$93K
Salary
$25,168 - $87,131  
   
Bonus
$3,000  
Profit Sharing
$7,400  
Commission
$24,500  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$23,568 - $91,141  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 16
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$16$32$48
Hourly Rate
$15.00  
   
Overtime
$25.44  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$32K$64K$96K
Bonus
$3,000  
   
Commission
$24,500  
Profit Sharing
$7,400  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$23,568 - $91,141  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 7
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Job Description for Product Support Specialist, Internet Services

  • Provide expert technical assistance to customers.
  • Answer questions on function, setup, usage, system configuration and troubleshooting of internet products.

Product Support Specialist, Internet Services Job Listings

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Experience Affects Product Support Specialist, Internet Services Salaries

Entry-Level
up arrow 1%

National Average
$51,000

Mid-Career
up arrow 4%

Experienced
up arrow 8%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 3 votes.

Gender

Female
40 %
Male
60 %

Years of Experience

1-4 years
35%
5-9 years
39%
10-19 years
17%
20 years or more
9%

Common Health Benefits

medical benefits
Medical: 88%
dental benefits
Dental: 88%
medical benefits
Vision: 88%
dental benefits
None: 12%
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