Product Support Specialist with Customer Service Skills Salary

The average salary for a Product Support Specialist with Customer Service skills is $49,149 per year. Most people move on to other jobs if they have more than 20 years' experience in this field.

$34,842 - $76,191
$35K
$49K
$76K
MEDIAN: $49,115
10%
50%
90%

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$13.21 - $27.67
$13
$18
$28
MEDIAN: $18.29
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$26K$52K$78K
Salary
$34,842 - $76,191  
   
Bonus
$100.00 - $9,721  
Profit Sharing
$-0.50 - $17,879  
Commission
$9,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$32,620 - $75,657  
Country: United States | Currency: USD | Updated: 5 May 2017 | Individuals Reporting: 165
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$18$36$54
Hourly Rate
$13.21 - $27.67  
   
Overtime
$17.66 - $53.44  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$50K$100K$150K
Bonus
$100.00 - $9,721  
   
Commission
$9,000  
Profit Sharing
$-0.50 - $17,879  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$32,620 - $75,657  
Country: United States | Currency: USD | Updated: 5 May 2017 | Individuals Reporting: 66

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United States (change)

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Pay by Experience Level for Product Support Specialist

Pay by Experience for a Product Support Specialist has a positive trend. An entry-level Product Support Specialist with less than 5 years of experience can expect to earn an average total compensation of $44,000 based on 142 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Product Support Specialist with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $50,000 based on 80 salaries. An experienced Product Support Specialist which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $54,000 based on 32 salaries. A Product Support Specialist with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $67,000 based on 8 salaries.

Key Stats for Product Support Specialist

Gender

Female
36 %
Male
64 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 48 votes.
Less than 1 year
5%
1-4 years
48%
5-9 years
30%
10-19 years
13%
20 years or more
3%
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Location:
Years in Fields/Career:
United States (change)

Experience Affects Product Support Specialist Salaries

Late-Career
▲39%

Experienced
▲12%

Mid-Career
▲4%

National Average
$48,000

▼8%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 48 votes.

Gender

Female
36 %
Male
64 %

Years of Experience

Less than 1 year
5%
1-4 years
48%
5-9 years
30%
10-19 years
13%
20 years or more
3%

Common Health Benefits

medical benefits
Medical: 86%
dental benefits
Dental: 81%
vision benefits
Vision: 68%
no benefits
None: 11%
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