The average salary for a Product Support Specialist with Troubleshooting skills is $53,898 per year. For the first five to ten years in this position, salary increases steeply, but any additional experience does not have a big effect on pay. Most people with this job move on to other positions after 20 years in this field.

$37,142 - $79,637
$37K
$54K
$80K
MEDIAN: $53,898
10%
50%
90%

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$16.11 - $36.00
$16
$20
$36
MEDIAN: $20
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$27K$54K$81K
Salary
$37,142 - $79,637  
   
Bonus
$971 - $9,952  
Profit Sharing
$2,100  
Commission
$15,327  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$36,726 - $77,299  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 75
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$19$38$57
Hourly Rate
$16.11 - $36.00  
   
Overtime
$8.76 - $55.87  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$50K$100K$150K
Bonus
$971 - $9,952  
   
Commission
$15,327  
Profit Sharing
$2,100  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$36,726 - $77,299  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 30

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Product Support Specialist Job Listings

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Key Stats for Product Support Specialist

Gender

Female
35 %
Male
65 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 26 votes.
Less than 1 year
5%
1-4 years
45%
5-9 years
33%
10-19 years
15%
20 years or more
2%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Product Support Specialist Salaries

Experienced
up arrow 25%

Mid-Career
up arrow 20%

National Average
$52,000

Entry-Level
up arrow 6%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 26 votes.

Gender

Female
35 %
Male
65 %

Years of Experience

Less than 1 year
5%
1-4 years
45%
5-9 years
33%
10-19 years
15%
20 years or more
2%

Common Health Benefits

medical benefits
Medical: 88%
dental benefits
Dental: 81%
vision benefits
Vision: 70%
dental benefits
None: 10%
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