A production expediter generally works in a plant or factory that produces goods and oversees the production process from start to finish. The expediter will make sure all deadlines and production quotas are met, and when they are not, he/she must create corrective plans and put them into practice.
The expediter should make sure the flow between the processes is running smoothly, and if not, do what they can to improve it. When there will be delays in shipping, the expediter must communicate this to either the appropriate departments or directly to the customers and provide a new shipping date, as well as a reason for the delay.
When there must be an increase in goods produced, the expediter should devise methods to increase the production, such as hiring new staff, obtaining extra machinery, or having employees work extra hours. The production expediter may create reports detailing production schedules and work with management to devise plans for improvement. Those in this position should make sure that materials used to create the products will always be in stock. It is also important that they make sure the employees are adhering to proper protocol and safety guidelines.
Other things to oversee include maintenance of the machinery and whether it needs repairs, maintenance, or replacement. When product defects are noted, the expediter should determine their cause/s and implement plans for remediation. This position requires prior work experience in production.
Production Expediter Tasks
Monitor and alter schedules and inventory to meet incoming requests and needs.
Foresee and forestall failures and delays and provide progress reports to customers and internal teams.
Track orders from initial request through to final delivery and ensure each step of the process happens on time.