Program assistants work in a variety of fields and use administrative and communication skills to impact daily business operations. Program assistants can be employed in many different fields or organizations, from non-profit organizations to technological firms to Fortune 500 companies. However, the primary duties of the job remain similar.
Most program assistants carry out routine office tasks, including transcription, answering phones, record keeping, data entry, and addressing any customer concerns. Other duties depend on assistant's organization and industry; for example, a program assistant for a non-profit organization may be responsible for contacting donors, drafting grant proposals, and working with community leaders to plan fundraising events. Regardless of industry, program assistants must have strong oral and written communication skills in their work negotiating with supervisors, clients, and customers. In addition, they must be able to multitask while maintaining a strong attention to detail. Finally, program assistants need to be helpful and loyal to the goals of the business.
Program assistant roles may be promoted to higher roles within an organization, including administrative assistants, executive secretaries, and program management roles.
Program Assistant (Unspecified Type) Tasks
- Coordinate with upper management to define program goals and fiscal objectives.
- Perform administrative support duties, manage program or office documentation, and coordinate conference calls or travel arrangements.
- Serve as the primary contact person and subject matter expert for program policies and procedures.
- Act as the representative for the program to internal and external partners, and respond to inquiries.