Provisioning Specialist, Telecommunications Salary
The average pay for a Provisioning Specialist, Telecommunications is $50,094 per year. Pay for this job does not change much by experience, with the most experienced earning only a bit more than the least. People in this job generally don't have more than 20 years' experience.
|Salary||$38,943 - $70,894|
|Bonus||$1,051 - $6,110|
|Total Pay (|
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).)
|$33,735 - $68,041|
|Hourly Rate||$14.71 - $26.46|
|Overtime||$17.78 - $37.99|
|Bonus||$1,051 - $6,110|
|Total Pay (||$33,735 - $68,041|
Job Description for Provisioning Specialist, Telecommunications
"Telecommunications" refers to providing a product or service, such as wiring or bandwidth, and overseeing automation processes for all necessary steps to manage (setup, amend, and revoke) user- or system-access entitlements or data relative to electronically-published services, and provisioning specialists in telecommunications must have a thorough understanding of the provisioning process as it pertains to telecommunications.Read More...
These specialists are knowledgeable of line conversions, installations, disconnections, and the three basic areas of provisioning, which vary greatly: circuit provisioning, service provisioning, and switch provisioning. Tasks in this position range from providing customer service (service-provisioning) to information technology (IT) and working with wiring, hardware, and software to provide transmission services to customers. They may also program various databases with customers' information when installing and implementing services, such as wireless service.
Strong verbal and written communication skills are important in this position to frequently update work queues and comment on customers' accounts. These provisioning specialists must be familiar with HDSL (high-bit-rate digital subscriber line), DSL (digital subscriber line), LSI (large scale integration), and NPAC (number portability administration center), and prior experience in telecommunications and the ability to research and resolve issues in a timely manner are also important. They must also be able to understand and adapt to new and changing trends in the industry and train other employees regarding these trends.
Provisioning Specialist, Telecommunications Tasks
- Examine work orders and identify and allocate necessary parts and equipment.
- Track and inventory existing parts, deliveries, documentation, and orders.
- Perform data entry to record supplies, jobs, and time spent.
- Work with technical personnel to ensure trouble tickets are addressed quickly.
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