Quality Assurance (QA) Management Supervisor, Service Industry Salary

Service Industry Quality Assurance Management Supervisors in the United States take home an average $51K per year. The majority of Service Industry Quality Assurance Management Supervisors (61 percent) who took the survey are women. The majority of Service Industry Quality Assurance Management Supervisors claim high levels of job satisfaction. A large number report receiving medical coverage from their employers and the larger part collect dental insurance. This report is based on responses to the PayScale salary survey.

$39,770 - $73,529
(Median)
$40K
$51K
$74K
MEDIAN: $50,508
10%
50%
90%

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$7.64 - $38.47
(Median)
$7
$16
$38
MEDIAN: $15.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$25K$50K$75K
Salary
$39,770 - $73,529  
   
Bonus
$0.00 - $6,040  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$32,825 - $74,732  
Country: United States | Currency: USD | Updated: 31 Mar 2015 | Individuals Reporting: 46
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$17$34$51
Hourly Rate
$7.64 - $38.47  
   
Overtime
$25.24 - $49.75  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$50K$100K$150K
Bonus
$0.00 - $6,040  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$32,825 - $74,732  
Country: United States | Currency: USD | Updated: 31 Mar 2015 | Individuals Reporting: 11

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Job Description for Quality Assurance (QA) Management Supervisor, Service Industry

  • Work with management to discipline, correct, and/or re-train employees following policy violations.
  • Track, analyze, and lead initiatives for quality and customer complaint issues within the department
  • Ensure compliance and record keeping for all mandated quality checks, testing, sampling and sanitation activities
  • Identify problematic areas and develop appropriate training programs to improve performance.

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Pay by Experience Level for Quality Assurance (QA) Management Supervisor, Service Industry

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Relatively untried employees who have less than five years' experience have a median salary of $47K. Those who have been around for five to 10 years can expect to take home more — $46K on average. Service Industry Quality Assurance Management Supervisors claiming one to two decades of experience make an estimated median of $64K. Survey participants with more than twenty years of experience only make around $57K on average, though; this group reports a lower median than the one claimed by mid-career individuals.

United States (change)

Experience Affects Quality Assurance (QA) Management Supervisor, Service Industry Salaries

Experienced
up arrow 28%

Late-Career
up arrow 14%

National Average
$50,000

Entry-Level
up arrow 7%

Mid-Career
up arrow 9%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 8 votes.

Gender

Female
61 %
Male
39 %

Years of Experience

Less than 1 year
4%
1-4 years
25%
5-9 years
28%
10-19 years
25%
20 years or more
19%

Common Health Benefits

medical benefits Medical: 90% dental benefits Dental: 65%
vision benefits Vision: 53% employee benefits None: 8%