Quality Assurance (QA) Management Supervisor, Service Industry Salary

An average Service Industry Quality Assurance Management Supervisor in the United States can expect to take home roughly $51K annually. Total incomes of Service Industry Quality Assurance Management Supervisors incorporate potential for, in rare cases, more than $6K from bonuses; these performance components cause packages to range between $35K and $73K. Most report receiving medical coverage from their employers and the larger part collect dental insurance. Men are slightly outnumbered by their female counterparts who answered the questionnaire, who make up a slight majority at 58 percent. Most Service Industry Quality Assurance Management Supervisors like their work and job satisfaction is high.

$39,905 - $73,288
(Median)
$40K
$51K
$73K
MEDIAN: $50,980
10%
50%
90%

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$7.55 - $34.77
(Median)
$7
$16
$35
MEDIAN: $16.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$25K$50K$75K
Salary
$39,905 - $73,288  
   
Bonus
$0.00 - $6,040  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$35,243 - $73,321  
Country: United States | Currency: USD | Updated: 20 Jun 2015 | Individuals Reporting: 48
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$17$34$51
Hourly Rate
$7.55 - $34.77  
   
Overtime
$25.24 - $49.75  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$50K$100K$150K
Bonus
$0.00 - $6,040  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$35,243 - $73,321  
Country: United States | Currency: USD | Updated: 20 Jun 2015 | Individuals Reporting: 10
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Job Description for Quality Assurance (QA) Management Supervisor, Service Industry

  • Work with management to discipline, correct, and/or re-train employees following policy violations.
  • Track, analyze, and lead initiatives for quality and customer complaint issues within the department
  • Ensure compliance and record keeping for all mandated quality checks, testing, sampling and sanitation activities
  • Identify problematic areas and develop appropriate training programs to improve performance.

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Pay by Experience Level for Quality Assurance (QA) Management Supervisor, Service Industry

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Those who have worked for fewer than five years take home a median salary of $48K, and workers with five to 10 years of experience earn a higher $46K on average. People with 10 to 20 years of experience make an average of about $61K in this role. People who have worked for 20 years or more actually report earning less than people who are in the middle of their careers; the veterans take home a mere $56K by contrast.

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Experience Affects Quality Assurance (QA) Management Supervisor, Service Industry Salaries

Experienced
up arrow 21%

Late-Career
up arrow 12%

National Average
$50,000

Entry-Level
up arrow 5%

Mid-Career
up arrow 9%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 5 votes.

Gender

Female
58 %
Male
42 %

Years of Experience

Less than 1 year
3%
1-4 years
24%
5-9 years
29%
10-19 years
22%
20 years or more
21%

Common Health Benefits

medical benefits Medical: 90% dental benefits Dental: 70%
vision benefits Vision: 58% employee benefits None: 8%
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