Quality Assurance (QA) Management Supervisor, Service Industry Salary

Median pay for Service Industry Quality Assurance Management Supervisors in the United States lies in the neighborhood of $51K per year. Final cash compensation to Service Industry Quality Assurance Management Supervisors varies from around $35K to approximately $72K; choice pay grades include potential for bonuses and profit sharing as high as $6K. Most Service Industry Quality Assurance Management Supervisors report high levels of job satisfaction. A large number report receiving medical coverage from their employers and the greater part collect dental insurance. Women Service Industry Quality Assurance Management Supervisors who took the survey just slightly outnumber men. This snapshot results from replies to PayScale's salary survey.

$39,838 - $72,189

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$7.55 - $34.77

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$25K$50K$75K
Salary
$39,838 - $72,189  
   
Bonus
$0.00 - $6,040  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$35,107 - $72,368  
Country: United States | Currency: USD | Updated: 18 Jul 2015 | Individuals Reporting: 47
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$17$34$51
Hourly Rate
$7.55 - $34.77  
   
Overtime
$25.24 - $49.75  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$50K$100K$150K
Bonus
$0.00 - $6,040  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$35,107 - $72,368  
Country: United States | Currency: USD | Updated: 18 Jul 2015 | Individuals Reporting: 10
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Job Description for Quality Assurance (QA) Management Supervisor, Service Industry

  • Work with management to discipline, correct, and/or re-train employees following policy violations.
  • Track, analyze, and lead initiatives for quality and customer complaint issues within the department
  • Ensure compliance and record keeping for all mandated quality checks, testing, sampling and sanitation activities
  • Identify problematic areas and develop appropriate training programs to improve performance.

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Pay by Experience Level for Quality Assurance (QA) Management Supervisor, Service Industry

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Those who have worked for fewer than five years take home a median salary of $48K, and workers with five to 10 years of experience earn a higher $46K on average. Service Industry Quality Assurance Management Supervisors claiming one to two decades of experience make an estimated median of $64K. For some reason, Service Industry Quality Assurance Management Supervisors with more than two decades of experience report lower paychecks overall; the median sum in this group sits near $55K.

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Experience Affects Quality Assurance (QA) Management Supervisor, Service Industry Salaries

Experienced
up arrow 26%

Late-Career
up arrow 9%

National Average
$51,000

Entry-Level
up arrow 5%

Mid-Career
up arrow 9%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 5 votes.

Gender

Female
58 %
Male
42 %

Years of Experience

Less than 1 year
4%
1-4 years
23%
5-9 years
30%
10-19 years
25%
20 years or more
19%

Common Health Benefits

medical benefits Medical: 90% dental benefits Dental: 70%
vision benefits Vision: 58% employee benefits None: 8%
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