Quality Assurance (QA) Management Supervisor, Service Industry Salary

Service Industry Quality Assurance Management Supervisors in the United States take home approximately $51K per year on average. Cash earnings for Service Industry Quality Assurance Management Supervisors — including $6K in bonuses at the top of the pay scale — generally stretch from $35K to $72K depending on individual performance. Women make up a slight majority of Service Industry Quality Assurance Management Supervisors (58 percent) survey respondents. For the most part, Service Industry Quality Assurance Management Supervisors enjoy their work and report high levels of job satisfaction. A large number report receiving medical coverage from their employers and the greater part collect dental insurance. This report is based on answers to PayScale's salary questionnaire.

$39,838 - $72,189
(Median)
$40K
$51K
$72K
MEDIAN: $50,739
10%
50%
90%

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$7.55 - $34.77
(Median)
$7
$16
$35
MEDIAN: $16.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$25K$50K$75K
Salary
$39,838 - $72,189  
   
Bonus
$0.00 - $6,040  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$35,107 - $72,368  
Country: United States | Currency: USD | Updated: 2 Jul 2015 | Individuals Reporting: 47
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$17$34$51
Hourly Rate
$7.55 - $34.77  
   
Overtime
$25.24 - $49.75  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$50K$100K$150K
Bonus
$0.00 - $6,040  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$35,107 - $72,368  
Country: United States | Currency: USD | Updated: 2 Jul 2015 | Individuals Reporting: 10
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Job Description for Quality Assurance (QA) Management Supervisor, Service Industry

  • Work with management to discipline, correct, and/or re-train employees following policy violations.
  • Track, analyze, and lead initiatives for quality and customer complaint issues within the department
  • Ensure compliance and record keeping for all mandated quality checks, testing, sampling and sanitation activities
  • Identify problematic areas and develop appropriate training programs to improve performance.

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Pay by Experience Level for Quality Assurance (QA) Management Supervisor, Service Industry

Median of all compensation (including tips, bonus, and overtime) by years of experience.


The median compensation for relatively untried workers is $48K; in the five-to-10 year group, it's higher at around $46K. For Service Industry Quality Assurance Management Supervisors, 10 to 20 years of experience on the job amounts to an average salary of $61K. Respondents who boast more than two decades on the job don't boast commensurate pay, unfortunately; these veterans see average earnings of only $55K.

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Experience Affects Quality Assurance (QA) Management Supervisor, Service Industry Salaries

Experienced
up arrow 21%

Late-Career
up arrow 10%

National Average
$50,000

Entry-Level
up arrow 4%

Mid-Career
up arrow 8%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 5 votes.

Gender

Female
58 %
Male
42 %

Years of Experience

Less than 1 year
4%
1-4 years
25%
5-9 years
30%
10-19 years
23%
20 years or more
19%

Common Health Benefits

medical benefits Medical: 90% dental benefits Dental: 70%
vision benefits Vision: 58% employee benefits None: 8%
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