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Quality Assurance (QA) Manager, Service Industry Salary (United States)

A Quality Assurance (QA) Manager, Service Industry earns an average salary of $57,922 per year.
Quality Assurance (QA) Manager, Service Industry Salary (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$34,750 - $96,959
(Median)
35K
45K
58K
81K
97K
MEDIAN: $57,921
10%
25%
50%
75%
90%
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Quality Assurance (QA) Manager, Service Industry Salary (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$9.67 - $49.66
(Median)
9
15
21
26
50
MEDIAN: $21.00
10%
25%
50%
75%
90%
Add this chart to your site: 640px    300px

National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$50K$100K$150K
Salary
$34,750 - $96,959  
   
Bonus
$0.00 - $15,670  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$30,772 - $103,289  
Country: United States | Currency: USD | Updated: 3 Sep 2014 | Individuals Reporting: 44
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$25$50$75
Hourly Rate
$9.67 - $49.66  
   
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$50K$100K$150K
Bonus
$0.00 - $15,670  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$30,772 - $103,289  
Country: United States | Currency: USD | Updated: 3 Sep 2014 | Individuals Reporting: 10
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Location:
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Job Description for Quality Assurance (QA) Manager, Service Industry

  • Ensure practices meet health and safety regulations and update programs to reflect changes in regulations.
  • Develop and implement systems to evaluate the effectiveness of quality assurance programs.
  • Train and supervise quality assurance employees, assign tasks, and evaluate their performance.
  • Direct quality assurance programs and ensure customers are satisfied with their experience.
  • Provide analysis and reports on service quality and customer satisfaction, and recommend corrective actions when necessary.

Quality Assurance (QA) Manager, Service Industry Job Listings

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Job Satisfaction

Extremely satisfied Image
Extremely satisfied
Rated 5 out of 5 based on 14 votes.

Gender

Female
36%
female alumni
 
Male
64%
male alumni

Years of Experience

Less than 1 year
2%
1-4 years
30%
5-9 years
22%
10-19 years
24%
20 years or more
22%

Common Health Benefits

medical benefits Medical: 83% dental benefits Dental: 65%
vision benefits Vision: 58% employee benefits None: 17%