The specific tasks that quality assurance (QA) representatives perform vary widely by theindustries in which they work. In general, QA representatives ensure that companies continue to operate successfully by scrutinizing the quality of the goods or services that companies provide. QA representatives use various methods to ensure quality depending on their industry. For example, in manufacturing companies, QA representatives are typically responsible for visually inspecting products, performing functionality tests, and using special, field-specific technology to monitor quality; QA representatives in chemical manufacturing, for an example, might use mass spectrometry to determine the purity of chemicals.
Quality Assurance (QA) Representative Tasks
Identify and report on policy changes needed for quality control.
Communicate quality guidelines effectively with coworkers and clients.
Ensure quality standards are consistently met in products and associated processes.