The responsibility of the quality assurance auditor is to periodically test and assess quality control systems to ensure that a company's practices conform to both internal and external standards. A quality assurance manager may work within a company as part of its internal quality control team. Quality assurance auditors may also work as independent contractors for third-party auditing firms. The individual duties are much the same in either instance, though internal quality assurance auditors may also take on other tasks relevant to the quality control process, such as inspecting or sorting.
A quality assurance auditor must have a thorough understanding of a company's audit processes and industry quality standards. QA auditors must have knowledge of quality control procedures and the ability to assess whether or not a firm is in compliance. They are able to effectively manage working time and possess a thoroughly developed analytical skill set. They must also be able to coordinate auditing teams and ensure proper communication between teams and clients or internal management. External auditors may be required to travel extensively to meet and work with clients. Internal auditors may also travel if their firms have widespread facilities.
The educational and training requirements may differ for quality assurance auditors, mostly depending on whether they are internal or external. An internal auditor may only be required to hold a high school diploma, with the employer offering the necessary training for successful applicants. External auditors are often required to understand a wide variety of quality control systems and standards, so more on-the-job experience is usually necessary, with up to three years of decision-making position experience.
Quality Assurance Auditor Tasks
- Oversee and ensure compliance with organizational, state, federal, and other laws and guidelines.
- Create recommendations for training, new policies, data scrubbing, or other methods to resolve data quality concerns.
- Identify issues in data quality, sourcing, or documentation by reviewing existing data and processes.
- Read, analyze, and interpret existing documents and data for completeness and accuracy.