Quality assurance managers in the operations department are found in a wide variety of companies, but mostly those involved in manufacturing products. Individuals in this position help ensure that quality standards are met in operational processes. Some typical activities performed by these managers include analyzing data about performance and costs, performing audits of operation protocols and policies, managing third-party suppliers, and coordinating with legal or government regulatory agencies.
Quality Assurance Manager, Operations Tasks
Manage quality improvement activities or programs, and define objectives.
Coordinate with the operations department to identify and implement quality enhancements.
Develop and maintain quality assurance standards to ensure continuous improvement in operations processes.
Create common business-specific quality metrics and standards, and track improvement against these metrics.