Quality assurance managers are responsible for ensuring a product's quality is up to standard and safe for consumers. They are involved in every phase from development to production to packaging. Standards are set by federal and state law, as well as by their companies. When products lack the desired quality, the quality assurance manager must make the decisions necessary to increase the quality of the product. This may even include halting production until the issue is resolved.
Quality Assurance Manager Tasks
Develop and maintain quality assurance standards and processes.
Manage quality improvement activities.
Create common business specific quality measurements and track improvement against these metrics.