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Quality Assurance Supervisor, Call Centers Salary

A Quality Assurance Supervisor, Call Centers earns an average salary of $44,669 per year. Most people move on to other jobs if they have more than 10 years' experience in this field.

$33,510 - $64,783
(Median)
$34K
$45K
$65K
MEDIAN: $44,668
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$23K$46K$69K
Salary
$33,510 - $64,783  
   
Bonus
$-0.49 - $9,864  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$32,789 - $68,155  
Country: United States | Currency: USD | Updated: 2 May 2015 | Individuals Reporting: 46

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United States (change)


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Job Description for Quality Assurance Supervisor, Call Centers

  • Develop training documents and workshops to improve call center staff and management.
  • Identify and socialize opportunities for improving center policies and operation.
  • Monitor and assess call center operations for productivity and efficacy.

Quality Assurance Supervisor, Call Centers Job Listings

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United States (change)

Experience Affects Quality Assurance Supervisor, Call Centers Salaries

National Average
$44,000

Entry-Level
up arrow 2%

Mid-Career
up arrow 3%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 17 votes.

Gender

Female
59 %
Male
41 %

Years of Experience

Less than 1 year
2%
1-4 years
29%
5-9 years
37%
10-19 years
23%
20 years or more
10%

Common Health Benefits

medical benefits Medical: 77% dental benefits Dental: 75%
vision benefits Vision: 71% employee benefits None: 19%
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