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Quality Assurance Supervisor, Call Centers Salary

A Quality Assurance Supervisor, Call Centers earns an average salary of $44,414 per year. Most people move on to other jobs if they have more than 10 years' experience in this field.
$33,955 - $63,993
(Median)
34K
44K
51K
64K
MEDIAN: $44,414
10%
50%
75%
90%

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National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$23K$46K$69K
Salary
$33,955 - $63,993  
   
Bonus
$-0.49 - $9,910  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$32,337 - $66,994  
Country: United States | Currency: USD | Updated: 11 Dec 2014 | Individuals Reporting: 53
United States (change)

Job Description for Quality Assurance Supervisor, Call Centers

  • Develop training documents and workshops to improve call center staff and management.
  • Identify and socialize opportunities for improving center policies and operation.
  • Monitor and assess call center operations for productivity and efficacy.

Quality Assurance Supervisor, Call Centers Job Listings

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Experience Affects Quality Assurance Supervisor, Call Centers Salaries

National Average
$44,000

Entry-Level
up arrow 2%

Mid-Career
up arrow 3%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 19 votes.

Gender

Female
61 %
Male
39 %

Years of Experience

Less than 1 year
2%
1-4 years
26%
5-9 years
39%
10-19 years
25%
20 years or more
8%

Common Health Benefits

medical benefits Medical: 81% dental benefits Dental: 72%
vision benefits Vision: 70% employee benefits None: 16%