A Quality Assurance Supervisor, Call Centers earns an average salary of $45,130 per year. Most people move on to other jobs if they have more than 20 years' experience in this field.

$28,852 - $58,175
(Median)
$29K
$45K
$58K
MEDIAN: $45,129
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$20K$40K$60K
Salary
$28,852 - $58,175  
   
Bonus
$2,600  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$30,085 - $56,309  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 13
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Job Description for Quality Assurance Supervisor, Call Centers

  • Develop training documents and workshops to improve call center staff and management.
  • Identify and socialize opportunities for improving center policies and operation.
  • Monitor and assess call center operations for productivity and efficacy.

Quality Assurance Supervisor, Call Centers Job Listings

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Related Jobs

Experience Affects Quality Assurance Supervisor, Call Centers Salaries

Experienced
up arrow 27%

National Average
$43,000

Mid-Career
up arrow 3%

Entry-Level
up arrow 10%

Job Satisfaction

Satisfied
Rated 3 out of 5
based on 2 votes.

Gender

Female
44 %
Male
56 %

Years of Experience

1-4 years
50%
5-9 years
25%
10-19 years
25%

Common Health Benefits

medical benefits
Medical: 73%
dental benefits
Dental: 64%
medical benefits
Vision: 45%
dental benefits
None: 27%
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