Quality Assurance Supervisor, Call Centers Salary

A Quality Assurance Supervisor, Call Centers earns an average salary of $47,500 per year. Most people move on to other jobs if they have more than 20 years' experience in this field.

$29,197 - $60,496
$29K
$48K
$60K
MEDIAN: $47,500
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$21K$42K$63K
Salary
$29,197 - $60,496  
   
Bonus
$1,200  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$30,085 - $60,079  
Country: United States | Currency: USD | Updated: 18 Jan 2017 | Individuals Reporting: 14

Find Out Exactly What You Should Be Paid

United States (change)

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Job Description for Quality Assurance Supervisor, Call Centers

  • Monitor and assess call center operations for productivity and efficacy.
  • Identify and socialize opportunities for improving center policies and operation.
  • Develop training documents and workshops to improve call center staff and management.

Quality Assurance Supervisor, Call Centers Job Listings

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Key Stats for Quality Assurance Supervisor, Call Centers

Gender

Female
44 %
Male
56 %

Job Satisfaction

Satisfied
Rated 3 out of 5
based on 2 votes.
1-4 years
44%
5-9 years
31%
10-19 years
25%
Location:
Years in Fields/Career:
United States (change)

Related Jobs

Experience Affects Quality Assurance Supervisor, Call Centers Salaries

Experienced
▲24%

Mid-Career
▲15%

National Average
$44,000

Entry-Level
▼6%

Job Satisfaction

Satisfied
Rated 3 out of 5
based on 2 votes.

Gender

Female
44 %
Male
56 %

Years of Experience

1-4 years
44%
5-9 years
31%
10-19 years
25%

Common Health Benefits

medical benefits
Medical: 82%
dental benefits
Dental: 73%
vision benefits
Vision: 55%
dental benefits
None: 18%
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