Quality Assurance Supervisor, Call Centers Salary (United States)

A Quality Assurance Supervisor, Call Centers earns an average salary of $44,563 per year. Most people move on to other jobs if they have more than 20 years' experience in this field.
Quality Assurance Supervisor, Call Centers Total Pay (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$33,058 - $60,810
(Median)
33K
39K
45K
51K
61K
MEDIAN: $44,562
10%
25%
50%
75%
90%
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Quality Assurance Supervisor, Call Centers Total Pay (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$9.93 - $20.14
(Median)
9
15
18
20
MEDIAN: $15.00
10%
50%
75%
90%
Add this chart to your site

National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$21K$42K$63K
Salary
$33,058 - $60,810  
   
Bonus
$450.00 - $8,750  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$31,396 - $62,774  
PayScale
Country: United States | Currency: USD | Updated: 11 Jun 2014 | Individuals Reporting: 80
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$11$22$33
Hourly Rate
$9.93 - $20.14  
   
Overtime
$15.26 - $26.80  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$22K$44K$66K
Bonus
$450.00 - $8,750  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$31,396 - $62,774  
PayScale
Country: United States | Currency: USD | Updated: 11 Jun 2014 | Individuals Reporting: 80
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Job Description for Quality Assurance Supervisor, Call Centers

  • Develop training documents and workshops to improve call center staff and management.
  • Identify and socialize opportunities for improving center policies and operation.
  • Monitor and assess call center operations for productivity and efficacy.

Quality Assurance Supervisor, Call Centers Job Listings

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Experience Affects Quality Assurance Supervisor, Call Centers Salaries

Experienced
up arrow 15%
National Average
$44,000
Entry-Level
up arrow 3%
Mid-Career
up arrow 4%

Job Satisfaction

Highly satisfied Image
Highly satisfied
Rated 4 out of 5 based on 20 votes.

Gender

Female
69%
female alumni
 
Male
31%
male alumni

Years of Experience

Less than 1 year
1%
1-4 years
28%
5-9 years
40%
10-19 years
25%
20 years or more
6%

Common Health Benefits

medical benefits Medical: 86% dental benefits Dental: 68%
vision benefits Vision: 68% employee benefits None: 12%
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