Manufacturing quality control managers are responsible for all aspects of quality assurance in a manufacturing plant. This primarily involves establishing an effective and efficient quality control process. They choose how, where, and how often manufacturing products are tested during the manufacturing process. They must balance between too many tests, which slows manufacturing, and too few tests, which leads to lower quality products. In addition to managing all aspects of product testing, quality control managers are also the primary contact point for regulatory agencies, clients, and management on plant safety and quality issues. They work with independent inspectors as the technical liaison for their plant. Manufacturing quality control managers must maintain current knowledge of standard industry practices and developments in testing measures and specifications.
Manufacturing quality control managers work primarily in a manufacturing environment during regular business hours. They are in direct contact with manufacturing line equipment, and they also work in laboratories during the testing process and office environments when meeting with clients and outside agencies. They generally manage a team or department of technicians and quality assurance personnel.
Quality control managers are required to hold a bachelor’s degree in a field related to their specific manufacturing plant’s niche. For example, food preparation or pharmaceutical quality control managers may be required to hold a bachelor’s degree in chemistry or microbiology. Extensive experience in quality control is necessary to reach the managerial level, usually three or more years and sometimes at least 10 years in larger plants.
Quality Control Manager, Manufacturing Tasks
- Recommend manufacturing or technology aids to increase speed and efficiency.
- Oversee product testing to ensure procedure accuracy.
- Assess and resolve production process issues.
- Develop and implement quality assurance programs to meet production standards and customer requirements.
- Manage the selection, workflow, training and development of staff.