Food/beverage quality control supervisors are responsible for maintaining the overall quality and safety of food products for various companies and ensuring that they meet all standards imposed by regulatory authorities. Developing and reviewing safety policies and training quality assurance employees are also big parts of the job.
Quality control supervisors may also manage production and manufacturing processes and meet with other supervisors to ensure that their companies comply with all standards; if any issues arise, they must devise methods to resolve them, as well as review feedback from customers and handle any concerns they may have. These supervisors also create reports for upper-management employees and keep records of any tests and inspections conducted. Of course, they are required to understand all food safety standards which have been established in the food industry and by the government.
A bachelor's or master's degree in a food/beverage-related field may be required for this position, and many employers prefer applicants who have some sort of food industry experience. Supervisory experience, usually no less than three years, may be required in order to be considered for a managerial position. Computer skills, particularly with Microsoft Word and Excel, are necessary in order to log reports, and communication skills are beneficial to properly train other employees.
Quality Control Supervisor (Food / Beverage) Tasks
Work with other departments and upper management on performance issues, procedures, and policies to ensure consistency.
Make recommendations for improvements to quality control procedures.
Document problems and produce reports on quality control issues.
Mentor team members and Identify deficits in employee knowledge and organize training materials to bring the team up to speed.