The primary responsibility of a nursing quality improvement coordinator (RN) is to ensure that each nurse within a medical setting complies with quality, service performance and medical record audits. This person generally works in a hospital, but the job can be in nearly any healthcare setting.
A registered nursing degree is required for this position, which is attained by earning a bachelor’s degree in nursing or graduating from an accredited and approved nursing program. A graduate from a nursing program must pass the national council licensure exam (NCLEX-RN), and other requirements may be necessary, depending on the state and individual setting. A person in this position typically has at least five years of experience in the nursing field. This position can involve working a variety of hours, especially as hospitals operate around the clock.
A nursing quality improvement coordinator (RN) will perform onsite reviews regarding quality issues. They will then evaluate these reviews with the medical director or a quality improvement committee, depending on the organization. Other responsibilities include documenting and investigating complaints, reviewing administrative claims and data, gathering and compiling quality improvement reports, developing and implementing corrective action plans, recommending improvements to quality, and developing data outcome reports. This person should demonstrate project management skills, excellent oral and written communication skills, highly developed computer skills, organizational skills, analytical reasoning, and the ability to think critically. This position requires a person who is a self-motivated, upbeat leader.
Quality Improvement Coordinator (RN) Tasks
Assist with inquiries by outside agencies during audits or reviews.
Assist in the development of processes and procedures to ensure quality patient services and compliance of professional standards.
Consult and coordinate with health care team members to assess, plan, implement and evaluate patient care plans.
Analyze and monitor performance data to determine trends to reduce costs and improve patient services.