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Receptionist/Telephone Operator Salary (United States)

The average wage for a Receptionist/Telephone Operator is $11.73 per hour. Pay for this job does not change much by experience, with the most experienced earning only a bit more than the least. Most people move on to other jobs if they have more than 20 years' experience in this career.
Receptionist/Telephone Operator Salary (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$23,616 - $40,104
(Median)
24K
29K
34K
40K
MEDIAN: $29,215
10%
50%
75%
90%
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Receptionist/Telephone Operator Salary (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$8.68 - $15.49
(Median)
8
12
13
15
MEDIAN: $11.00
10%
50%
75%
90%
Add this chart to your site: 640px    300px

National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$14K$28K$42K
Salary
$23,616 - $40,104  
   
Bonus
$0.00 - $1,002  
Profit Sharing
$0.47 - $2,483  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$18,709 - $34,461  
Country: United States | Currency: USD | Updated: 3 Sep 2014 | Individuals Reporting: 72
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$8$16$24
Hourly Rate
$8.68 - $15.49  
   
Overtime
$11.90 - $23.08  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$16K$32K$48K
Bonus
$0.00 - $1,002  
   
Profit Sharing
$0.47 - $2,483  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$18,709 - $34,461  
Country: United States | Currency: USD | Updated: 3 Sep 2014 | Individuals Reporting: 432
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Job Description for Receptionist/Telephone Operator

A receptionist/telephone operator typically works at a company's headquarters or central location, helping facilitate - and act as a gateway for - communications coming into and leaving their offices . Additionally, this person is typically one of the first “faces” that outsiders encounter. Thus, it is important for this worker to be personable and friendly and make a favorable initial impression on outside visitors.
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Receptionist/Telephone Operator Tasks
  • Verify names and telephone numbers.
  • Direct caller to appropriate extension.
  • Write messages using proper grammar and spelling.
  • Answer calls originating from external and internal sources.
  • Handle all incoming urgent matters or emergencies for staff.

Receptionist/Telephone Operator Job Listings

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Pay by Experience Level for Receptionist/Telephone Operator

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Receptionist/Telephone Operator Reviews

What is it like working as a Receptionist/Telephone Operator?
Receptionist/Telephone Operator in Spokane:
"Director Of First Impressions."
Pros: Interacting with people. Helping complete multi tasks for every dept. Supplying employees with tools they need to assist in making their job easier.
Cons: Low pay. No recognition.

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Experience Affects Receptionist/Telephone Operator Salaries

Late-Career
up arrow 18%
Experienced
up arrow 7%
Mid-Career
up arrow 1%
National Average
$25,000
Entry-Level
up arrow 8%

Skills That Affect Receptionist/Telephone Operator Salaries

Customer Service
up arrow 2%
Data Entry
up arrow 1%
National Average
$25,000

Job Satisfaction

Highly satisfied Image
Highly satisfied
Rated 4 out of 5 based on 77 votes.

Gender

Female
96%
female alumni
 
Male
4%
male alumni

Years of Experience

Less than 1 year
1%
1-4 years
37%
5-9 years
28%
10-19 years
23%
20 years or more
11%

Common Health Benefits

medical benefits Medical: 58% dental benefits Dental: 49%
vision benefits Vision: 35% employee benefits None: 37%