A Receptionist/Telephone Operator earns an average wage of $11.87 per hour.

$26,000 - $40,236
$35K
MEDIAN: $35,000
50%

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$8.95 - $17.59
$9
$12
$18
MEDIAN: $11.87
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$14K$28K$42K
Salary
$35,000  
   
Bonus
$3,800  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$18,795 - $38,123  
Country: United States | Currency: USD | Updated: 18 Jan 2017 | Individuals Reporting: 7
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$8$16$24
Hourly Rate
$8.95 - $17.59  
   
Overtime
$18.63  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$16K$32K$48K
Bonus
$3,800  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$18,795 - $38,123  
Country: United States | Currency: USD | Updated: 18 Jan 2017 | Individuals Reporting: 86

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United States (change)

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Job Description for Receptionist/Telephone Operator

A receptionist/telephone operator typically works at a company's headquarters or central location, helping facilitate - and act as a gateway for - communications coming into and leaving their offices . Additionally, this person is typically one of the first “faces” that outsiders encounter. Thus, it is important for this worker to be personable and friendly and make a favorable initial impression on outside visitors.

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Receptionist/Telephone Operator Tasks

  • Answer calls originating from external and internal sources.
  • Handle all incoming urgent matters or emergencies for staff.
  • Write messages using proper grammar and spelling.
  • Verify names and telephone numbers.
  • Direct caller to appropriate extension.

Receptionist Job Listings

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Pay by Experience Level for Receptionist/Telephone Operator

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Receptionist/Telephone Operator Reviews

Q: What is it like working as a Receptionist/Telephone Operator?

Receptionist/Telephone Operator in Spokane:
"Director Of First Impressions."
Pros: Interacting with people. Helping complete multi tasks for every dept. Supplying employees with tools they need to assist in making their job easier.
Cons: Low pay. No recognition.

Related Job Salaries

Key Stats for Receptionist/Telephone Operator

Gender

Female
96 %
Male
4 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 14 votes.
031
Less than 1 year
4%
1-4 years
31%
5-9 years
25%
10-19 years
24%
20 years or more
16%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Receptionist/Telephone Operator Salaries

Mid-Career
up arrow 15%

Experienced
up arrow 9%

Late-Career
up arrow 9%

National Average
$25,000

Entry-Level
up arrow 12%

Skills That Affect Receptionist/Telephone Operator Salaries

National Average
$25,000



Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 14 votes.

Gender

Female
96 %
Male
4 %

Years of Experience

Less than 1 year
4%
1-4 years
31%
5-9 years
25%
10-19 years
24%
20 years or more
16%

Common Health Benefits

medical benefits
Medical: 48%
dental benefits
Dental: 39%
vision benefits
Vision: 34%
dental benefits
None: 51%
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