The average wage for a Receptionist/Telephone Operator is $12.03 per hour. For the first five to ten years in this position, pay increases sharply, but any additional experience does not have a big effect on pay.

$26,000 - $40,236
(Median)
$
$35K
$
MEDIAN: $35,000
50%

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$9.08 - $17.67
(Median)
$9
$12
$18
MEDIAN: $12.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$14K$28K$42K
Salary
$35,000  
   
Bonus
$3,800  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$19,055 - $38,965  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 7
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$10$20$30
Hourly Rate
$9.08 - $17.67  
   
Overtime
$15.10 - $27.95  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$20K$40K$60K
Bonus
$3,800  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$19,055 - $38,965  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 93
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Job Description for Receptionist/Telephone Operator

A receptionist/telephone operator typically works at a company's headquarters or central location, helping facilitate - and act as a gateway for - communications coming into and leaving their offices . Additionally, this person is typically one of the first “faces” that outsiders encounter. Thus, it is important for this worker to be personable and friendly and make a favorable initial impression on outside visitors.

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Receptionist/Telephone Operator Tasks

  • Verify names and telephone numbers.
  • Direct caller to appropriate extension.
  • Write messages using proper grammar and spelling.
  • Answer calls originating from external and internal sources.
  • Handle all incoming urgent matters or emergencies for staff.

Receptionist/Telephone Operator Job Listings

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Pay by Experience Level for Receptionist/Telephone Operator

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Receptionist/Telephone Operator Reviews

What is it like working as a Receptionist/Telephone Operator?

Receptionist/Telephone Operator in Spokane:
"Director Of First Impressions."
Pros: Interacting with people. Helping complete multi tasks for every dept. Supplying employees with tools they need to assist in making their job easier.
Cons: Low pay. No recognition.

Related Job Salaries

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Experience Affects Receptionist/Telephone Operator Salaries

Mid-Career
up arrow 15%

Late-Career
up arrow 11%

Experienced
up arrow 10%

National Average
$26,000

Entry-Level
up arrow 11%

Skills That Affect Receptionist/Telephone Operator Salaries

National Average
$26,000

Customer Service
up arrow 1%

Data Entry
up arrow 2%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 14 votes.

Gender

Female
95 %
Male
5 %

Years of Experience

Less than 1 year
4%
1-4 years
32%
5-9 years
23%
10-19 years
23%
20 years or more
18%

Common Health Benefits

medical benefits
Medical: 48%
dental benefits
Dental: 41%
medical benefits
Vision: 33%
dental benefits
None: 50%
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