Receptionist/Telephone Operator Salary

The average wage for a Receptionist/Telephone Operator is $11.98 per hour. For the first five to ten years in this position, pay increases sharply, but any additional experience does not have a big effect on pay.

$23,583 - $40,695
$32K
MEDIAN: $32,500
50%

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$9.62 - $17.52
$9
$12
$18
MEDIAN: $12.26
10%
50%
90%

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$0$40K
Salary $32,500
Bonus $400.00
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,221 - $37,376
  • Country: United States
  • Currency: USD
  • Updated: 25 Jul 2017
  • Individuals Reporting: 6
Hourly Data $0$21
Hourly Rate $9.62 - $17.52
Overtime $18.72
Annual Data $0$37K
Bonus $400.00
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,221 - $37,376
  • Country: United States
  • Currency: USD
  • Updated: 25 Jul 2017
  • Individuals Reporting: 80

Find Out Exactly What You Should Be Paid

United States (change)

Job Description for Receptionist/Telephone Operator

A receptionist/telephone operator typically works at a company's headquarters or central location, helping facilitate - and act as a gateway for - communications coming into and leaving their offices . Additionally, this person is typically one of the first “faces” that outsiders encounter. Thus, it is important for this worker to be personable and friendly and make a favorable initial impression on outside visitors.

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Receptionist/Telephone Operator Tasks

  • Answer calls originating from external and internal sources.
  • Handle all incoming urgent matters or emergencies for staff.
  • Write messages using proper grammar and spelling.
  • Verify names and telephone numbers.
  • Direct caller to appropriate extension.

Receptionist/Telephone Operator Job Listings

Pay by Experience Level for Receptionist/Telephone Operator

Pay by Experience for a Receptionist/Telephone Operator has a positive trend. An entry-level Receptionist/Telephone Operator with less than 5 years of experience can expect to earn an average total compensation of $23,000 based on 35 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Receptionist/Telephone Operator with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $29,000 based on 32 salaries. An experienced Receptionist/Telephone Operator which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $28,000 based on 29 salaries. A Receptionist/Telephone Operator with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $28,000 based on 14 salaries.

Receptionist/Telephone Operator Reviews

Q: What is it like working as a Receptionist/Telephone Operator?

Receptionist/Telephone Operator in Spokane:
"Director Of First Impressions."
Pros: Interacting with people. Helping complete multi tasks for every dept. Supplying employees with tools they need to assist in making their job easier.
Cons: Low pay. No recognition.

Related Job Salaries

Key Stats for Receptionist/Telephone Operator

Gender

Female
95 %
Male
5 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 16 votes.
Less than 1 year
5%
1-4 years
34%
5-9 years
21%
10-19 years
24%
20 years or more
16%
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Location:
Years in Fields/Career:
United States (change)

Experience Affects Receptionist/Telephone Operator Salaries

▲12%

▲8%

Late-Career
▲8%

National Average
$26,000

▼10%

Skills That Affect Receptionist/Telephone Operator Salaries

National Average
$26,000

Customer Service
▼1%

▼3%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 16 votes.

Gender

Female
95 %
Male
5 %

Years of Experience

Less than 1 year
5%
1-4 years
34%
5-9 years
21%
10-19 years
24%
20 years or more
16%

Common Health Benefits

medical benefits
Medical: 44%
dental benefits
Dental: 32%
vision benefits
Vision: 28%
no benefits
None: 54%
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