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Receptionist/Telephone Operator Salary

A Receptionist/Telephone Operator earns an average wage of $11.68 per hour.

$23,697 - $38,494
(Median)
$24K
$30K
$38K
MEDIAN: $29,851
10%
50%
90%

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$8.81 - $16.22
(Median)
$8
$12
$16
MEDIAN: $11.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$13K$26K$39K
Salary
$23,697 - $38,494  
   
Bonus
$0.00 - $1,085  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$18,906 - $35,725  
Country: United States | Currency: USD | Updated: 2 May 2015 | Individuals Reporting: 34
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$8$16$24
Hourly Rate
$8.81 - $16.22  
   
Overtime
$11.91 - $23.92  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$16K$32K$48K
Bonus
$0.00 - $1,085  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$18,906 - $35,725  
Country: United States | Currency: USD | Updated: 2 May 2015 | Individuals Reporting: 292

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Job Description for Receptionist/Telephone Operator

A receptionist/telephone operator typically works at a company's headquarters or central location, helping facilitate - and act as a gateway for - communications coming into and leaving their offices . Additionally, this person is typically one of the first “faces” that outsiders encounter. Thus, it is important for this worker to be personable and friendly and make a favorable initial impression on outside visitors.

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Receptionist/Telephone Operator Tasks

  • Verify names and telephone numbers.
  • Direct caller to appropriate extension.
  • Write messages using proper grammar and spelling.
  • Answer calls originating from external and internal sources.
  • Handle all incoming urgent matters or emergencies for staff.

Receptionist/Telephone Operator Job Listings

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Pay by Experience Level for Receptionist/Telephone Operator

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Receptionist/Telephone Operator Reviews

What is it like working as a Receptionist/Telephone Operator?

Receptionist/Telephone Operator in Spokane:
"Director Of First Impressions."
Pros: Interacting with people. Helping complete multi tasks for every dept. Supplying employees with tools they need to assist in making their job easier.
Cons: Low pay. No recognition.

Related Job Salaries

United States (change)

Experience Affects Receptionist/Telephone Operator Salaries

Late-Career
up arrow 20%

Experienced
up arrow 8%

Mid-Career
up arrow 1%

National Average
$25,000

Entry-Level
up arrow 9%

Skills That Affect Receptionist/Telephone Operator Salaries

Customer Service
up arrow 1%

Data Entry
up arrow 1%

National Average
$25,000

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 56 votes.

Gender

Female
95 %
Male
5 %

Years of Experience

Less than 1 year
2%
1-4 years
38%
5-9 years
25%
10-19 years
22%
20 years or more
13%

Common Health Benefits

medical benefits Medical: 56% dental benefits Dental: 45%
vision benefits Vision: 32% employee benefits None: 40%
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