Receptionist/Telephone Operator Salary (United States)

The average wage for a Receptionist/Telephone Operator is $11.66 per hour. Pay for this job does not change much by experience, with the most experienced earning only a bit more than the least. Most people move on to other jobs if they have more than 20 years' experience in this career.
Receptionist/Telephone Operator Total Pay (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$23,267 - $39,748
(Median)
23K
29K
33K
40K
MEDIAN: $28,871
10%
50%
75%
90%
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Receptionist/Telephone Operator Total Pay (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$8.61 - $15.31
(Median)
8
12
13
15
MEDIAN: $11.00
10%
50%
75%
90%
Add this chart to your site

National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$14K$28K$42K
Salary
$23,267 - $39,748  
   
Bonus
$0.00 - $1,007  
Profit Sharing
$0.54 - $2,466  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$18,390 - $33,796  
PayScale
Country: United States | Currency: USD | Updated: 11 Jun 2014 | Individuals Reporting: 605
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$8$16$24
Hourly Rate
$8.61 - $15.31  
   
Overtime
$11.87 - $22.92  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$16K$32K$48K
Bonus
$0.00 - $1,007  
   
Profit Sharing
$0.54 - $2,466  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$18,390 - $33,796  
PayScale
Country: United States | Currency: USD | Updated: 11 Jun 2014 | Individuals Reporting: 605
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Job Description for Receptionist/Telephone Operator

  • Verify names and telephone numbers.
  • Direct caller to appropriate extension.
  • Write messages using proper grammar and spelling.
  • Answer calls originating from external and internal sources.
  • Handle all incoming urgent matters or emergencies for staff.

Receptionist/Telephone Operator Job Listings

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Popular Skills for Receptionist/Telephone Operator

Pay by Experience Level for Receptionist/Telephone Operator

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Related Job Salaries

Experience Affects Receptionist/Telephone Operator Salaries

Late-Career
up arrow 16%
Experienced
up arrow 8%
Mid-Career
up arrow 2%
National Average
$25,000
Entry-Level
up arrow 7%

Skills That Affect Receptionist/Telephone Operator Salaries

Customer Service
up arrow 2%
Data Entry
up arrow 1%
National Average
$25,000
Filing
up arrow 9%

Job Satisfaction

Highly satisfied Image
Highly satisfied
Rated 4 out of 5 based on 82 votes.

Gender

Female
95%
female alumni
 
Male
5%
male alumni

Years of Experience

Less than 1 year
2%
1-4 years
40%
5-9 years
28%
10-19 years
21%
20 years or more
10%

Common Health Benefits

medical benefits Medical: 59% dental benefits Dental: 50%
vision benefits Vision: 34% employee benefits None: 37%
Find Out Exactly What You Should Be Paid
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