Receptionist/Telephone Operator Salary (United States)

A Receptionist/Telephone Operator earns an average wage of $11.72 per hour. People in this job generally don't have more than 20 years' experience.
Receptionist/Telephone Operator Total Pay (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$23,453 - $39,133
(Median)
23K
29K
33K
39K
MEDIAN: $29,129
10%
50%
75%
90%
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Receptionist/Telephone Operator Total Pay (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$8.64 - $15.45
(Median)
8
12
13
15
MEDIAN: $11.00
10%
50%
75%
90%
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National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$14K$28K$42K
Salary
$23,453 - $39,133  
   
Bonus
$0.00 - $1,004  
Profit Sharing
$0.47 - $2,483  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$18,520 - $34,274  
PayScale
Country: United States | Currency: USD | Updated: 5 Aug 2014 | Individuals Reporting: 541
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$8$16$24
Hourly Rate
$8.64 - $15.45  
   
Overtime
$11.80 - $23.10  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$16K$32K$48K
Bonus
$0.00 - $1,004  
   
Profit Sharing
$0.47 - $2,483  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$18,520 - $34,274  
PayScale
Country: United States | Currency: USD | Updated: 5 Aug 2014 | Individuals Reporting: 541
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Job Description for Receptionist/Telephone Operator

A receptionist/telephone operator typically works at a company's headquarters or central location, helping facilitate - and act as a gateway for - communications coming into and leaving their offices . Additionally, this person is typically one of the first “faces” that outsiders encounter. Thus, it is important for this worker to be personable and friendly and make a favorable initial impression on outside visitors.
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Receptionist/Telephone Operator Tasks
  • Verify names and telephone numbers.
  • Direct caller to appropriate extension.
  • Write messages using proper grammar and spelling.
  • Answer calls originating from external and internal sources.
  • Handle all incoming urgent matters or emergencies for staff.

Receptionist/Telephone Operator Job Listings

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Pay by Experience Level for Receptionist/Telephone Operator

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Related Job Salaries

Experience Affects Receptionist/Telephone Operator Salaries

Late-Career
up arrow 18%
Experienced
up arrow 8%
Mid-Career
up arrow 2%
National Average
$25,000
Entry-Level
up arrow 8%

Skills That Affect Receptionist/Telephone Operator Salaries

Customer Service
up arrow 2%
Data Entry
up arrow 2%
National Average
$25,000

Job Satisfaction

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Highly satisfied
Rated 4 out of 5 based on 81 votes.

Gender

Female
96%
female alumni
 
Male
4%
male alumni

Years of Experience

Less than 1 year
2%
1-4 years
38%
5-9 years
27%
10-19 years
22%
20 years or more
11%

Common Health Benefits

medical benefits Medical: 59% dental benefits Dental: 50%
vision benefits Vision: 35% employee benefits None: 36%
Find Out Exactly What You Should Be Paid
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