The average wage for a Receptionist / Telephone Operator is $12.47 per hour. For the first five to ten years in this position, pay increases somewhat, but any additional experience does not have a big effect on pay.

$19,678 - $41,240
(Median)
$20K
$30K
$41K
MEDIAN: $29,993
10%
50%
90%

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$9.59 - $16.82
(Median)
$9
$12
$17
MEDIAN: $12.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$14K$28K$42K
Salary
$19,678 - $41,240  
   
Bonus
$62.50 - $5,250  
Profit Sharing
$1,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,128 - $36,271  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 33
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$8$16$24
Hourly Rate
$9.59 - $16.82  
   
Hourly Tips
$3.25  
Overtime
$6.61 - $23.02  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$16K$32K$48K
Bonus
$62.50 - $5,250  
   
Profit Sharing
$1,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,128 - $36,271  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 316
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Job Description for Receptionist / Telephone Operator

Receptionists/telephone operators typically work for businesses that need someone to greet customers, direct them on where to go, and answer their questions by telephone or in person. Although offices are common employers, these individuals may also work in locations such as salons and hotels. While most offices operate during regular business hours, some positions may require alternative and/or flexible shifts.

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Receptionist / Telephone Operator Tasks

  • Perform administrative support tasks; proofreading, typing, operating calculators, facsimile machine and computers.
  • Operate telephone switchboard to answer, screen, route calls and relays messages.
  • Greet and answer inquiries for general public, customers and visitors; announce and log visitors.
  • Process outgoing mail and receive deliveries.

Common Career Paths for Receptionist / Telephone Operator


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Receptionist Job Listings

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Popular Skills for Receptionist / Telephone Operator

Pay by Experience Level for Receptionist / Telephone Operator

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Receptionist / Telephone Operator Reviews

What is it like working as a Receptionist / Telephone Operator?

Receptionist / Telephone Operator in Winston-Salem:
"Hectic but rewarding."
Pros: Talking to patients, making sure calls are routed to the correct receiver, computer interaction, benefits.
Cons: Stress level, office temperature, bad weather days.

Related Job Salaries

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Experience Affects Receptionist / Telephone Operator Salaries




National Average
$27,000


Skills That Affect Receptionist / Telephone Operator Salaries


Phone Support
0%

Data Entry
0%

National Average
$27,000

Customer Service
up arrow 1%

Microsoft Word
up arrow 1%

Typing
up arrow 2%

Microsoft Excel
up arrow 2%

Microsoft Office
up arrow 2%


up arrow 5%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 72 votes.

Gender

Female
95 %
Male
5 %

Years of Experience

Less than 1 year
5%
1-4 years
38%
5-9 years
18%
10-19 years
23%
20 years or more
16%

Common Health Benefits

medical benefits
Medical: 58%
dental benefits
Dental: 48%
medical benefits
Vision: 38%
dental benefits
None: 36%
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