Records technicians are generally responsible for maintaining accurate confidential records – both computerized and hard copies. They are typically employed in the health care/medical field, though they do work in a wide range of fields. The position may be part-time or full-time and is generally within traditional business hours.
Those in this position typically work on their own within an administrative/office setting, but may also work on teams. Education requirements are not strict, as many organizations simply prefer those with a high school diploma (or equivalent) and experience with computers and general office systems. Proficiency with relevant data entry programs may also be required.
Records technicians may have a variety of responsibilities, including: following office protocol regarding filing systems; accurately maintaining all files; coordinating between computerized records and hard copies of records; conducting research; creating new files and maintaining archived files; making photocopies of documents; shredding confidential information; monitoring all filing activity; responding to staff inquiries regarding files; working cooperatively with office staff; maintaining an organized environment; maintaining up-to-date computer skills; ensuring accuracy of files; analyzing electronic data; maintaining confidentiality; and preparing various forms and reports. Finally, applicants for this position should be neat, accurate, and highly organized, and pay strong attention to detail.
Records Technician Tasks
Mail offense reports to insurance companies.
Run background checks.
Enter reports, court paper services, NCIC entries, and distributs to appropriate agencies.
Maintain files and logs.