Referral Clerk Salary
A Referral Clerk earns an average wage of $12.94 per hour.
Job Description for Referral Clerk
Referral clerks work primarily in medical offices to perform a variety of office duties, including coordinating patient referrals. This involves working with medical professionals and patients to determine the best times for appointments, and they assist patients in the referral process by helping with paperwork and answering any questions they may have.Read More...
Referral clerks must be familiar with all pricing and provide this information to patients, as well as schedule necessary appointments with their medical providers and call to remind patients of the appointment in advance. When patients arrives for appointments, referral clerks are responsible for verifying insurance benefits, medical history, and contact information, as well as documenting them electronically and gathering necessary medical records for the appointment.
When patients check out after appointments, referral clerks are responsible for informing patients of their balances and collecting any payments which must be made. If a problem arises with a patient's insurance, the clerk will contact the patient, referring physician office, and/or insurance company to reach a resolution. A high school diploma and medical assistant certification are generally required for this position.
Referral Clerk Tasks
- Transfer information between hiring company and potential employee, including personnel policies and personal data.
- File employment data and compute statistics about services.
- Collect, process, validate, and report on company and employee data, including grievances, salary, and duration of employment.
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Pay by Experience Level for Referral Clerk
Median of all compensation (including tips, bonus, and overtime) by years of experience.