Referral Coordinator Salary
Job Description for Referral Coordinator
A referral coordinator works in the medical field, at medical institutions such as private practices and hospitals. The position generally requires at least an associate’s degree, and it often requires experience in the health care field. The referral coordinator oversees patient billing and should have experience with billing and be comfortable using medical coding. Some positions also require the referral coordinator to be a certified medical reimbursement specialist.Read More...
The coordinator makes sure that patients’ benefits deem them eligible for their organization's services. Then the referral coordinator obtains proper authorization for the services. The referral coordinator is also responsible for obtaining authorization for the patient to receive services at referred medical practices. When the referrals are denied, the coordinator must notify the physician and patient.
In smaller practices, the referral coordinator may also be tasked with other duties. These duties may include preparing patient charts for doctors and organizing patient test results and files. The referral coordinator must file authorized referrals for doctors so that they can be reviewed. The patient records may also have to be passed on to other medical entities. The referral coordinator may also set up appointments for patients and remind them about upcoming appointments. Additionally, The referral coordinator may have front desk duties such as answering phones, and assisting with patient check-ins. This position requires a person who is able to multitask and work well with patients and a team. There are usually both full-time and part-time positions available.
Referral Coordinator Tasks
- Ensure that follow-up referral appointments and reports were kept and received.
- Prepare medical records prior to patient visit.
- Performs patient referrals and authorizations by completing and submitting documents and discussing with providers, insurance carriers and patients.
- Schedule and confirm patient diagnostic appointments, surgeries and medical consultations.
- Maintain referral records and report on data.
Referral Coordinator Job Listings
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Popular Skills for Referral Coordinator
Survey results suggest that Referral Coordinators use a fairly large toolkit of professional skills. Most notably, skills in Electronic Medical Records, Referrals, Insurance, and Medical Coding are correlated to pay that is above average. Skills that are correlated to lower pay, on the other hand, include Medical Terminology and referral coordinator. Most people who know Customer Service also know Scheduling.
Pay by Experience Level for Referral Coordinator
Median of all compensation (including tips, bonus, and overtime) by years of experience.
Referral Coordinators with more experience do not necessarily bring home bigger paychecks. In fact, experience in this field tends to impact compensation minimally. Although individuals who have less than five years' experience earn $30K on average, people with five to 10 years benefit from a notably larger average of $32K. Referral Coordinators see a median salary of $34K after reaching one to two decades on the job. Referral Coordinators with more than 20 years of experience report incomes that are only modestly higher; the median for these old hands hovers around $35K.
Pay Difference by Location
For Referral Coordinators, working in the bustling city of Seattle has its advantages, including an above-average pay rate. Referral Coordinators can also look forward to large paychecks in cities like San Diego (+16 percent), Chicago (+10 percent), Atlanta (+9 percent), and San Antonio (+5 percent). In Yakima, salaries are 19 percent below the national average and represent the lowest-paying market. Not at the bottom but still paying below the median are employers in Houston and Indianapolis (8 percent lower and 6 percent lower, respectively).