Refund Specialists in the United States are largely women. The group as a whole has a nationwide average of $15.02 per hour for pay. Although approximately one-fourth lack health benefits of any kind, a strong majority do enjoy medical insurance, and the greater part get dental coverage, too. The majority of Refund Specialists claim high levels of job satisfaction. The data in this summary comes from the PayScale salary survey.

$12.09 - $20.88
MEDIAN: $15.00

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National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
Hourly Rate
$12.09 - $20.88  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
$25,386 - $46,247  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 53

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Job Description for Refund Specialist

Refund specialists typically work in a health care setting or for a corporation and are tasked with researching and processing refunds for patients, physicians, and health care providers. They also answer any payment-related questions patients may have, provide written responses to insurance agencies regarding billing information, and ensure the accurate completion of patients' documentation, and they must always stay up-to-date with HIPPA regulations. They must also be able to work with a wide range of people.


Refund Specialist Tasks

  • Serve as a patient advocate to identify reimbursement coverage options or identify reimbursement options for non-insured patients.
  • Record and monitor insurance authorizations to ensure payment compliance and treatment continuity.
  • Maintain and analyze data about patient cases requiring reimbursement support.
  • Work with treatment providers and insurance companies to obtain payment authorizations.

Reimbursement Specialist Job Listings

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Refund Specialist Reviews

What is it like working as a Refund Specialist?

Refund Specialist in Winder:
"Fast Paced and Quality Care given to Customers daily."
Pros: The satisfaction of taking care of the customers needs. This company will go far and beyond for the customer.
Cons: Representatives who don't follow standard operating procedures and give away the store.

Years in Fields/Career:
United States (change)

Experience Affects Refund Specialist Salaries

up arrow 18%

up arrow 7%

National Average

up arrow 5%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 5 votes.


93 %
7 %

Years of Experience

1-4 years
5-9 years
10-19 years
20 years or more

Common Health Benefits

medical benefits
Medical: 71%
dental benefits
Dental: 61%
medical benefits
Vision: 42%
dental benefits
None: 24%