Refund Specialist Salary

Refund Specialists in the United States take home approximately $14.91 per hour on average. Some workers in this field — somewhere between a fifth and a fourth — are not awarded benefits. Medical coverage is reported by a strong majority and dental plans are enjoyed by more than half. Refund Specialists who responded to the questionnaire are largely women, dominating at 85 percent. Job satisfaction is reported as high by the vast majority of workers. The data for this synopsis comes from respondents who took the PayScale salary survey.

$12.06 - $20.57
$12
$15
$21
MEDIAN: $14.91
10%
50%
90%

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National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$9$18$27
Hourly Rate
$12.06 - $20.57  
   
Overtime
$20.97  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$18K$36K$54K
Bonus
$1,186  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$25,268 - $45,477  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 61

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United States (change)

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Job Description for Refund Specialist

Refund specialists typically work in a health care setting or for a corporation and are tasked with researching and processing refunds for patients, physicians, and health care providers. They also answer any payment-related questions patients may have, provide written responses to insurance agencies regarding billing information, and ensure the accurate completion of patients' documentation, and they must always stay up-to-date with HIPPA regulations. They must also be able to work with a wide range of people.

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Refund Specialist Tasks

  • Serve as a patient advocate to identify reimbursement coverage options or identify reimbursement options for non-insured patients.
  • Record and monitor insurance authorizations to ensure payment compliance and treatment continuity.
  • Maintain and analyze data about patient cases requiring reimbursement support.
  • Work with treatment providers and insurance companies to obtain payment authorizations.

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Refund Specialist Reviews

Q: What is it like working as a Refund Specialist?

Refund Specialist in Winder:
"Fast Paced and Quality Care given to Customers daily."
Pros: The satisfaction of taking care of the customers needs. This company will go far and beyond for the customer.
Cons: Representatives who don't follow standard operating procedures and give away the store.

Key Stats for Refund Specialist

Gender

Female
85 %
Male
15 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 6 votes.
Less than 1 year
2%
1-4 years
50%
5-9 years
22%
10-19 years
20%
20 years or more
6%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Refund Specialist Salaries

Experienced
▲19%

Mid-Career
▲6%

National Average
$32,000

Entry-Level
▼6%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 6 votes.

Gender

Female
85 %
Male
15 %

Years of Experience

Less than 1 year
2%
1-4 years
50%
5-9 years
22%
10-19 years
20%
20 years or more
6%

Common Health Benefits

medical benefits
Medical: 73%
dental benefits
Dental: 61%
vision benefits
Vision: 45%
no benefits
None: 23%