Refund Specialist Salary
Refund Specialists in the United States are largely women. The group as a whole has a nationwide average of $15.02 per hour for pay. Although approximately one-fourth lack health benefits of any kind, a strong majority do enjoy medical insurance, and the greater part get dental coverage, too. The majority of Refund Specialists claim high levels of job satisfaction. The data in this summary comes from the PayScale salary survey.
Job Description for Refund Specialist
Refund specialists typically work in a health care setting or for a corporation and are tasked with researching and processing refunds for patients, physicians, and health care providers. They also answer any payment-related questions patients may have, provide written responses to insurance agencies regarding billing information, and ensure the accurate completion of patients' documentation, and they must always stay up-to-date with HIPPA regulations. They must also be able to work with a wide range of people.Read More...
A high school diploma and several years of prior experience in a health care or billing setting are generally required for this position, and some positions also require a college degree. Long hours may be necessary depending on the employer, and this position may also require knowledge of EOB and mathematical concepts, which are learned through years of training and experience.
Refund Specialist Tasks
- Serve as a patient advocate to identify reimbursement coverage options or identify reimbursement options for non-insured patients.
- Record and monitor insurance authorizations to ensure payment compliance and treatment continuity.
- Maintain and analyze data about patient cases requiring reimbursement support.
- Work with treatment providers and insurance companies to obtain payment authorizations.