Refund Specialist Salary

For Refund Specialists, hourly average wages total $14.91 per hour. While some workers in this profession — nearly one in four — do not have any health coverage, the larger part do receive medical benefits and the greater part have dental insurance. Job satisfaction is high and work is enjoyable for most Refund Specialists. There are far more female Refund Specialists who answered the questionnaire than men, making up 89 percent. This report is based on responses to the PayScale salary survey.

$11.99 - $20.71
$12
$15
$21
MEDIAN: $14.91
10%
50%
90%

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National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$10$20$30
Hourly Rate
$11.99 - $20.71  
   
Overtime
$20.61  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$20K$40K$60K
Bonus
$1,200  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$25,176 - $45,809  
Country: United States | Currency: USD | Updated: 18 Jan 2017 | Individuals Reporting: 57

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United States (change)

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Job Description for Refund Specialist

Refund specialists typically work in a health care setting or for a corporation and are tasked with researching and processing refunds for patients, physicians, and health care providers. They also answer any payment-related questions patients may have, provide written responses to insurance agencies regarding billing information, and ensure the accurate completion of patients' documentation, and they must always stay up-to-date with HIPPA regulations. They must also be able to work with a wide range of people.

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Refund Specialist Tasks

  • Serve as a patient advocate to identify reimbursement coverage options or identify reimbursement options for non-insured patients.
  • Record and monitor insurance authorizations to ensure payment compliance and treatment continuity.
  • Maintain and analyze data about patient cases requiring reimbursement support.
  • Work with treatment providers and insurance companies to obtain payment authorizations.

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Refund Specialist Reviews

Q: What is it like working as a Refund Specialist?

Refund Specialist in Winder:
"Fast Paced and Quality Care given to Customers daily."
Pros: The satisfaction of taking care of the customers needs. This company will go far and beyond for the customer.
Cons: Representatives who don't follow standard operating procedures and give away the store.

Key Stats for Refund Specialist

Gender

Female
89 %
Male
11 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 4 votes.
Less than 1 year
2%
1-4 years
49%
5-9 years
21%
10-19 years
21%
20 years or more
7%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Refund Specialist Salaries

Experienced
▲19%

Mid-Career
▲7%

National Average
$32,000

Entry-Level
▼5%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 4 votes.

Gender

Female
89 %
Male
11 %

Years of Experience

Less than 1 year
2%
1-4 years
49%
5-9 years
21%
10-19 years
21%
20 years or more
7%

Common Health Benefits

medical benefits
Medical: 70%
dental benefits
Dental: 58%
vision benefits
Vision: 40%
dental benefits
None: 25%
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