Refund Specialist Salary

The average Refund Specialist in the United States can expect to rake in roughly $14.79 per hour. There are far more female Refund Specialists who answered the questionnaire than men, making up 84 percent. Work is enjoyable for Refund Specialists, who typically claim high levels of job satisfaction. Although a strong majority have medical coverage and a majority have dental coverage, slightly less than a fourth claim no health benefits at all. The data in this summary comes from the PayScale salary survey.

$11.98 - $20.48
$12
$15
$20
MEDIAN: $14.79
10%
50%
90%

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Hourly Data $0$30
Hourly Rate $11.98 - $20.48
Overtime $15.21 - $30.86
Annual Data $0$45K
Bonus $1,190
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$25,138 - $45,923
  • Country: United States
  • Currency: USD
  • Updated: 11 Jul 2017
  • Individuals Reporting: 66

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United States (change)

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Job Description for Refund Specialist

Refund specialists typically work in a health care setting or for a corporation and are tasked with researching and processing refunds for patients, physicians, and health care providers. They also answer any payment-related questions patients may have, provide written responses to insurance agencies regarding billing information, and ensure the accurate completion of patients' documentation, and they must always stay up-to-date with HIPPA regulations. They must also be able to work with a wide range of people.

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Refund Specialist Tasks

  • Maintain and analyze data about patient cases requiring reimbursement support.
  • Work with treatment providers and insurance companies to obtain payment authorizations.
  • Serve as a patient advocate to identify reimbursement coverage options or identify reimbursement options for non-insured patients.
  • Record and monitor insurance authorizations to ensure payment compliance and treatment continuity.

Refund Specialist Job Listings

Refund Specialist Reviews

Q: What is it like working as a Refund Specialist?

Refund Specialist in Tampa:
"Review Payscale Refund Specialist."
Pros: I like checking to make sure third party vendors are doing their jobs. Correcting mistakes and making sure refunds are correct.
Cons: I don't have very much patient contact.

Refund Specialist in Winder:
"Fast Paced and Quality Care given to Customers daily."
Pros: The satisfaction of taking care of the customers needs. This company will go far and beyond for the customer.
Cons: Representatives who don't follow standard operating procedures and give away the store.

Key Stats for Refund Specialist

Gender

Female
84 %
Male
16 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 10 votes.
Less than 1 year
1%
1-4 years
46%
5-9 years
27%
10-19 years
17%
20 years or more
9%
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Location:
Years in Fields/Career:
United States (change)

Experience Affects Refund Specialist Salaries

Experienced
▲19%

Mid-Career
▲6%

National Average
$32,000

Entry-Level
▼5%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 10 votes.

Gender

Female
84 %
Male
16 %

Years of Experience

Less than 1 year
1%
1-4 years
46%
5-9 years
27%
10-19 years
17%
20 years or more
9%

Common Health Benefits

medical benefits
Medical: 76%
dental benefits
Dental: 65%
vision benefits
Vision: 49%
no benefits
None: 22%
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