With roughly two-thirds of Regional Service Managers in the United States reporting more than 10 years of experience, the field is heavily weighted toward experienced professionals. Average pay for Regional Service Managers is $76K annually and can range from $49K on the lower end to $117K per year near the higher end. Total cash compensation for Regional Service Managers runs from $49K to $117K depending on bonuses that can occasionally exceed $18K and profit sharing that can reach almost $10K. Geographic location is the biggest factor affecting pay for this group, followed by tenure. Most Regional Service Managers like their work and job satisfaction is high. There are far more male Regional Service Managers survey respondents than women, making up 84 percent. Most enjoy medical while a large number get dental coverage. Vision coverage is also available to a strong majority. The information for this snapshot was generated by responses to the PayScale salary survey.
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$49,325 - $106,612
$49K
$76K
$110K
MEDIAN: $75,618
10%
50%
90%

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$12.32 - $30.77
$12
$23
$31
MEDIAN: $22.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$50K$100K$150K
Salary
$49,325 - $106,612  
   
Bonus
$1,911 - $18,336  
Profit Sharing
$0.00 - $9,863  
Commission
$8,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$48,924 - $116,502  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 330
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$25$50$75
Hourly Rate
$12.32 - $30.77  
   
Overtime
$9.71 - $63.62  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$50K$100K$150K
Bonus
$1,911 - $18,336  
   
Commission
$8,000  
Profit Sharing
$0.00 - $9,863  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$48,924 - $116,502  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 17

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United States (change)

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Job Description for Regional Service Manager

A regional service manager is responsible for managing departments or areas of specialized service for an organization. Some examples of organizations in which a regional service manager may work include car manufacturers, security firms, and distribution facilities. The regional service manager may be responsible for reviewing inventory, maintaining stock, and consulting on areas of potential improvement. They prepare and analyze sales reports, assess department results, and monitor marketing initiatives to ensure that these are in line with corporate goals and guidelines. An important part of a regional service manager’s job is to build positive working relationships with staff, as well as clients. It is essential that the service manager be skillful in motivating employees to consistently higher levels of performance and achievement.

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Regional Service Manager Tasks

  • Set goals, budgets, and performance benchmarks to ensure regional customer service performance is up to company standards.
  • Prepare quarterly customer service reports to ensure department-wide accountability.
  • Work with other regional leaders and upper management to ensure company-wide consistency in customer service procedures.
  • Create and implement new and unique customer service strategies to positively influence regional performance.

Regional Service Manager Job Listings

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Popular Skills for Regional Service Manager


Regional Service Managers seem to require a number of specific skills. Most notably, skills in Project Management, Team Leadership, People Management, and Operations Management are correlated to pay that is above average, with boosts between 5 percent and 10 percent. Skills that pay less than market rate include Technical Services, Training Management, and Electronic Troubleshooting. It is often found that people who know Customer Service are also skilled in Customer Relationship Management (CRM).

Pay by Experience Level for Regional Service Manager

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Salaries for the relatively untried average out to around $62K, but survey participants with five to 10 years of experience earn a significantly higher median of $76K. The average pay reported by folks with 10 to 20 years of experience is around $86K. People who have worked for 20 years or more actually report earning less than people who are in the middle of their careers; the veterans take home a mere $84K by contrast.

Pay Difference by Location

National Average: $78,854

Larger city markers indicate a job is popular in that location.

For those looking to make money, Regional Service Managers in San Diego enjoy an exceptional pay rate, 51 percent above the national average. Regional Service Managers can also look forward to large paychecks in cities like Denver (+18 percent), New York (+15 percent), Boston (+15 percent), and Nashville (+15 percent). With compensation 19 percent below the national average, Chicago is not known for hefty paychecks and actually represents the lowest-paying market. Dallas and Orlando are a couple other places where companies are known to pay below the median — salaries are 11 percent lower and 7 percent lower, respectively.

Related Job Salaries

Key Stats for Regional Service Manager

Gender

Female
16 %
Male
84 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 47 votes.
Less than 1 year
2%
1-4 years
15%
5-9 years
17%
10-19 years
36%
20 years or more
31%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Regional Service Manager Salaries



National Average
$79,000



Skills That Affect Regional Service Manager Salaries

Project Management
up arrow 10%

Team Leadership
up arrow 7%


Operations Management
up arrow 3%

Customer Relationship Management (CRM)
0%

National Average
$79,000

Customer Service
up arrow 1%

Electronic Troubleshooting
up arrow 4%

Training Management
up arrow 12%

Technical Services
up arrow 12%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 47 votes.

Gender

Female
16 %
Male
84 %

Years of Experience

Less than 1 year
2%
1-4 years
15%
5-9 years
17%
10-19 years
36%
20 years or more
31%

Common Health Benefits

medical benefits
Medical: 90%
dental benefits
Dental: 82%
vision benefits
Vision: 73%
dental benefits
None: 8%
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