Regional Service Manager Salary

Regional Service Managers who are practiced in their profession and carry more than 10 years of experience make up close to two-thirds of Regional Service Managers. Pay fluctuates from $47K to $109K per year, but expected earnings average $74K per year. Final cash compensation to Regional Service Managers varies from around $47K to approximately $109K; choice pay grades include potential for bonuses and profit sharing as high as $15K and $10K, respectively. Experience level and the particular city each impact pay for this group, with the former having the largest influence. A large number enjoy medical while a fair number get dental coverage. Vision coverage is also available to a majority. Most Regional Service Managers like their work and job satisfaction is high. Regional Service Managers who took the survey are largely men, dominating at 85 percent. The data for this snapshot was collected from individuals who took PayScale's salary survey.
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$46,471 - $101,478
(Median)
$46K
$74K
$100K
MEDIAN: $73,552
10%
50%
90%

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$14.68 - $33.70
(Median)
$15
$23
$34
MEDIAN: $23.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$50K$100K$150K
Salary
$46,471 - $101,478  
   
Bonus
$0.40 - $14,960  
Profit Sharing
$484.79 - $10,304  
Commission
$2,916 - $21,107  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$47,335 - $108,908  
Country: United States | Currency: USD | Updated: 2 Jul 2015 | Individuals Reporting: 488
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$25$50$75
Hourly Rate
$14.68 - $33.70  
   
Overtime
$1.80 - $63.02  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$50K$100K$150K
Bonus
$0.40 - $14,960  
   
Commission
$2,916 - $21,107  
Profit Sharing
$484.79 - $10,304  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$47,335 - $108,908  
Country: United States | Currency: USD | Updated: 2 Jul 2015 | Individuals Reporting: 26
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Job Description for Regional Service Manager

A regional service manager is responsible for managing departments or areas of specialized service for an organization. Some examples of organizations in which a regional service manager may work include car manufacturers, security firms, and distribution facilities. The regional service manager may be responsible for reviewing inventory, maintaining stock, and consulting on areas of potential improvement. They prepare and analyze sales reports, assess department results, and monitor marketing initiatives to ensure that these are in line with corporate goals and guidelines. An important part of a regional service manager’s job is to build positive working relationships with staff, as well as clients. It is essential that the service manager be skillful in motivating employees to consistently higher levels of performance and achievement.

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Regional Service Manager Tasks

  • Work with other regional leaders and upper management to ensure company-wide consistency in customer service procedures.
  • Create and implement new and unique customer service strategies to positively influence regional performance.
  • Set goals, budgets, and performance benchmarks to ensure regional customer service performance is up to company standards.
  • Prepare quarterly customer service reports to ensure department-wide accountability.

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Popular Skills for Regional Service Manager


Survey results suggest that Regional Service Managers use a fairly large toolkit of professional skills. Most notably, facility with People Management, Project Management, and Customer Relationship Management (CRM) are correlated to pay that is significantly above average, leading to increases of 21 percent, 15 percent, and 4 percent, respectively. Skills that seem to negatively impact pay include Training Management. Those educated in Customer Service tend to be well versed in Customer Relationship Management (CRM).

Pay by Experience Level for Regional Service Manager

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Regional Service Managers do not generally earn higher incomes from more experience in the field. Survey participants with less than five years' experience pocket $59K on average, but those with five to 10 years of experience enjoy a much bigger median of $75K. The average pay reported by folks with 10 to 20 years of experience is around $79K. Ultimately, more time spent in the workforce does seem to translate to bigger paychecks; seasoned veterans with more than 20 years of experience report a median income of $84K.

Pay Difference by Location


Home to some of the best pay for Regional Service Managers, Nashville offers exceptional salaries, 16 percent above the national average. Regional Service Managers will also find cushy salaries in New York (+11 percent), Philadelphia (+10 percent), San Francisco (+8 percent), and Denver (+8 percent). The smallest paychecks in the market, 4 percent south of the national average, can be found in Los Angeles. Workers in Chicago and Atlanta earn salaries that trail the national average for those in this profession (3 percent less).

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Experience Affects Regional Service Manager Salaries



National Average
$77,000



Skills That Affect Regional Service Manager Salaries

People Management
up arrow 21%

Project Management
up arrow 15%

Customer Relationship Management (CRM)
up arrow 4%

Operations Management
up arrow 2%

Customer Service
up arrow 1%

National Average
$77,000

Electronic Troubleshooting
up arrow 1%

Training Management
up arrow 7%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 97 votes.

Gender

Female
15 %
Male
85 %

Years of Experience

Less than 1 year
1%
1-4 years
15%
5-9 years
18%
10-19 years
34%
20 years or more
32%

Common Health Benefits

medical benefits Medical: 86% dental benefits Dental: 78%
vision benefits Vision: 64% employee benefits None: 11%
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