Regional Service Manager Salary

Regional Service Managers who are practiced in their profession and carry more than 10 years of experience make up close to two-thirds of Regional Service Managers. Pay fluctuates from $47K to $108K per year, but expected earnings average $73K annually. In the world of Regional Service Managers, total cash compensation can vary between $47K and $108K. Each package generally includes bonuses and profit sharing proceeds, and in exceptional cases, those amounts can reach heights of $15K and $10K, respectively. Career duration is the biggest factor affecting pay for this group, followed by geography. Job satisfaction is reported as high by the vast majority of workers. Men account for the majority of Regional Service Managers who responded to the questionnaire — 84 percent to be exact. Most report receiving medical coverage from their employers and a strong majority collect dental insurance. This snapshot results from replies to PayScale's salary survey.
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$46,034 - $100,590

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$14.79 - $33.45

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$50K$100K$150K
Salary
$46,034 - $100,590  
   
Bonus
$0.00 - $14,858  
Profit Sharing
$484.79 - $10,304  
Commission
$2,250 - $21,817  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$46,676 - $107,531  
Country: United States | Currency: USD | Updated: 18 Jul 2015 | Individuals Reporting: 487
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$25$50$75
Hourly Rate
$14.79 - $33.45  
   
Overtime
$5.75 - $60.00  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$50K$100K$150K
Bonus
$0.00 - $14,858  
   
Commission
$2,250 - $21,817  
Profit Sharing
$484.79 - $10,304  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$46,676 - $107,531  
Country: United States | Currency: USD | Updated: 18 Jul 2015 | Individuals Reporting: 27
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Job Description for Regional Service Manager

A regional service manager is responsible for managing departments or areas of specialized service for an organization. Some examples of organizations in which a regional service manager may work include car manufacturers, security firms, and distribution facilities. The regional service manager may be responsible for reviewing inventory, maintaining stock, and consulting on areas of potential improvement. They prepare and analyze sales reports, assess department results, and monitor marketing initiatives to ensure that these are in line with corporate goals and guidelines. An important part of a regional service manager’s job is to build positive working relationships with staff, as well as clients. It is essential that the service manager be skillful in motivating employees to consistently higher levels of performance and achievement.

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Regional Service Manager Tasks

  • Work with other regional leaders and upper management to ensure company-wide consistency in customer service procedures.
  • Create and implement new and unique customer service strategies to positively influence regional performance.
  • Set goals, budgets, and performance benchmarks to ensure regional customer service performance is up to company standards.
  • Prepare quarterly customer service reports to ensure department-wide accountability.

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Popular Skills for Regional Service Manager


Survey results suggest that Regional Service Managers put a wide range of professional skills to use. Most notably, facility with People Management, Project Management, and Customer Relationship Management (CRM) are correlated to pay that is significantly above average, leading to increases of 22 percent, 15 percent, and 4 percent, respectively. Skills that pay less than market rate include Training Management. For most people, competency in Customer Service indicates knowledge of Customer Relationship Management (CRM).

Pay by Experience Level for Regional Service Manager

Median of all compensation (including tips, bonus, and overtime) by years of experience.


For Regional Service Managers, level of experience appears to be a somewhat less important part of the salary calculation — more experience does not correlate to noticeably higher pay. Workers in their first five years can expect to earn $59K, but people who have been around for five to 10 years earn a noticeably bigger sum of $74K. Regional Service Managers bring in $78K after working for 10 to 20 years. Survey participants who have spent more than 20 years on the job report a predictably higher median income of $84K, demonstrating that compensation is roughly commensurate with experience in the end.

Pay Difference by Location


For Regional Service Managers, working in the bustling city of New York has its advantages, including an above-average pay rate. Regional Service Managers can also look forward to large paychecks in cities like Nashville (+17 percent), Philadelphia (+11 percent), San Francisco (+9 percent), and Denver (+9 percent). Those in the field find the lowest salaries in Chicago, 3 percent below the national average. Employers pay around 3 percent less in Los Angeles and 2 percent less in Boston, below-median salaries for those in this field.

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Experience Affects Regional Service Manager Salaries



National Average
$76,000



Skills That Affect Regional Service Manager Salaries

People Management
up arrow 22%

Project Management
up arrow 15%

Customer Relationship Management (CRM)
up arrow 4%

Operations Management
up arrow 2%

Customer Service
up arrow 1%

Electronic Troubleshooting
0%

National Average
$76,000

Training Management
up arrow 8%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 95 votes.

Gender

Female
16 %
Male
84 %

Years of Experience

Less than 1 year
1%
1-4 years
15%
5-9 years
18%
10-19 years
34%
20 years or more
32%

Common Health Benefits

medical benefits Medical: 87% dental benefits Dental: 79%
vision benefits Vision: 65% employee benefits None: 10%
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