Regional Service Manager Salary

The majority of Regional Service Managers in the United States — two-thirds — boast more than 10 years of experience in their profession. Salaries stretch from $48K to $109K per year, and the median is $74K annually. Final cash compensation to Regional Service Managers varies from around $48K to approximately $109K; choice pay grades include potential for bonuses and profit sharing as high as $15K and $10K, respectively. Experience level is the biggest factor affecting pay for this group, followed by geography. Most enjoy medical while a strong majority get dental coverage. Vision coverage is also available to more than half. Male Regional Service Managers far outnumber their female contemporaries among those who completed the questionnaire. Most Regional Service Managers report high levels of job satisfaction. The figures in this rundown are based on the results of PayScale's salary questionnaire.
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$46,563 - $101,604
(Median)
$47K
$74K
$100K
MEDIAN: $73,552
10%
50%
90%

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$16.48 - $34.00
(Median)
$16
$24
$34
MEDIAN: $23.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$50K$100K$150K
Salary
$46,563 - $101,604  
   
Bonus
$0.40 - $14,967  
Profit Sharing
$484.79 - $10,304  
Commission
$2,916 - $21,107  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$47,683 - $109,123  
Country: United States | Currency: USD | Updated: 20 Jun 2015 | Individuals Reporting: 482
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$25$50$75
Hourly Rate
$16.48 - $34.00  
   
Overtime
$1.80 - $63.02  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$50K$100K$150K
Bonus
$0.40 - $14,967  
   
Commission
$2,916 - $21,107  
Profit Sharing
$484.79 - $10,304  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$47,683 - $109,123  
Country: United States | Currency: USD | Updated: 20 Jun 2015 | Individuals Reporting: 25
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Job Description for Regional Service Manager

A regional service manager is responsible for managing departments or areas of specialized service for an organization. Some examples of organizations in which a regional service manager may work include car manufacturers, security firms, and distribution facilities. The regional service manager may be responsible for reviewing inventory, maintaining stock, and consulting on areas of potential improvement. They prepare and analyze sales reports, assess department results, and monitor marketing initiatives to ensure that these are in line with corporate goals and guidelines. An important part of a regional service manager’s job is to build positive working relationships with staff, as well as clients. It is essential that the service manager be skillful in motivating employees to consistently higher levels of performance and achievement.

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Regional Service Manager Tasks

  • Work with other regional leaders and upper management to ensure company-wide consistency in customer service procedures.
  • Create and implement new and unique customer service strategies to positively influence regional performance.
  • Set goals, budgets, and performance benchmarks to ensure regional customer service performance is up to company standards.
  • Prepare quarterly customer service reports to ensure department-wide accountability.

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Popular Skills for Regional Service Manager


Survey results suggest that Regional Service Managers put a wide range of professional skills to use. Most notably, facility with People Management, Project Management, and Customer Relationship Management (CRM) are correlated to pay that is significantly above average, leading to increases of 21 percent, 14 percent, and 4 percent, respectively. Those proficient in Customer Service are, more often than not, also skilled in Customer Relationship Management (CRM).

Pay by Experience Level for Regional Service Manager

Median of all compensation (including tips, bonus, and overtime) by years of experience.


For Regional Service Managers, experience does not seem to be a major factor in determining pay. Salaries for the relatively untried average out to around $59K, but survey participants with five to 10 years of experience earn a significantly higher median of $75K. The average pay reported by folks with 10 to 20 years of experience is around $78K. Survey participants who have spent more than 20 years on the job report a predictably higher median income of $84K, demonstrating that compensation is roughly commensurate with experience in the end.

Pay Difference by Location


For Regional Service Managers, busy Nashville offers a higher-than-average pay rate, 16 percent above the national average. Regional Service Managers can also look forward to large paychecks in cities like New York (+11 percent), Philadelphia (+10 percent), San Francisco (+8 percent), and Denver (+8 percent). Los Angeles is the lowest-paying area, 4 percent south of the national average. Employers in Chicago and Atlanta also lean toward paying below-median salaries (3 percent less).

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Experience Affects Regional Service Manager Salaries



National Average
$77,000



Skills That Affect Regional Service Manager Salaries

People Management
up arrow 21%

Project Management
up arrow 14%

Customer Relationship Management (CRM)
up arrow 4%

Operations Management
up arrow 2%

Customer Service
up arrow 1%

National Average
$77,000

Electronic Troubleshooting
up arrow 1%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 97 votes.

Gender

Female
15 %
Male
85 %

Years of Experience

Less than 1 year
1%
1-4 years
15%
5-9 years
18%
10-19 years
34%
20 years or more
32%

Common Health Benefits

medical benefits Medical: 86% dental benefits Dental: 78%
vision benefits Vision: 64% employee benefits None: 11%
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