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Relationship Manager Salary

Average Relationship Managers in the United States make around $65K per year. Bonuses, profit sharing, and commission all factor into final incomes for Relationship Managers. Ranging between $39K near the bottom and $127K near the top, total earnings can include up to $28K from bonuses and up to $10K from profit sharing, with a high-performing minority reaping commissions of $40K. Compensation for this group is mainly affected by the particular firm, but the particular city and years of experience are influential factors as well. Women are just slightly outnumbered, with male Relationship Managers making up 53 percent of survey respondents. Most Relationship Managers report high levels of job satisfaction. Medical benefits are awarded to almost all, and a large number earn dental coverage. Figures cited in this summary are based on replies to PayScale's salary questionnaire.
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$39,005 - $109,560
(Median)
$39K
$65K
$110K
MEDIAN: $65,420
10%
50%
90%

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$13.64 - $25.94
(Median)
$14
$20
$26
MEDIAN: $19.00
10%
50%
90%

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Show Annual Salary Show Hourly Rate
National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$50K$100K$150K
Salary
$39,005 - $109,560  
   
Bonus
$1,203 - $28,280  
Profit Sharing
$978 - $9,899  
Commission
$1,922 - $40,206  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$38,984 - $127,383  
Country: United States | Currency: USD | Updated: 11 Dec 2014 | Individuals Reporting: 1,106
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$25$50$75
Hourly Rate
$13.64 - $25.94  
   
Overtime
$21.64 - $48.94  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$50K$100K$150K
Bonus
$1,203 - $28,280  
   
Commission
$1,922 - $40,206  
Profit Sharing
$978 - $9,899  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$38,984 - $127,383  
Country: United States | Currency: USD | Updated: 11 Dec 2014 | Individuals Reporting: 70
United States (change)

Job Description for Relationship Manager

Relationship managers, in essence, are members of a company who are assigned to communicating with certain entities outside or inside of the company. There are several types of relationship managers, which mainly differ in terms of who they deal with: Relationship managers can communicate with other businesses, clients, customers, vendors, communities, etc. Relationship managers' main job duty is to make sure that adequate communication is maintained with these entities. Relationship managers who deal with clients and customers can explain what the company does, what ethics the company is bound by, and why the client should choose this company over any competitors. Relationship managers will typically work within a company in customer service or often as part of a sales department. They are able to explain customers' and clients' needs and what steps should be taken in order to fulfill those needs, as well as any legal boundaries that exist between the company and outside entities such as contractual obligations and legal restrictions. As such, relationship managers are tasked with keeping up with communications involving the company and its clients, vendors, etc. as a whole, or can focus on one or several specific clients or vendors. Ultimately, they work to ensure that client relationships are as fluid and harmonious as possible while adhering to their company's guidelines and standards.


Relationship Manager Tasks

  • Ensure continuity of high quality service, product delivery, and responsiveness to client needs.
  • Develop effective ways to promote brand awareness that lead to measurable business results.
  • Cultivate new clients through referrals and calling efforts to achieve individual and team revenue goals.

Common Career Paths for Relationship Manager


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Relationship Managers may experience if they take an upper-level role like Portfolio Manager. The position pays an average $90K annually.

Relationship Manager Job Listings

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Popular Employer Salaries for Relationship Manager


Many Relationship Managers can be found at J.P. Morgan Chase & Co. (JPMCC), Fidelity Investments, The PNC Financial Services Group, Inc., KeyBank, and Wells Fargo Bank, firms that are at the top of the field. Relationship Managers flock to Citibank for generous paychecks, where average earnings of $116K lead the pack in compensation; however, Citibank also provides employees with a wide spectrum of compensation ranging from $51K at one end to $173K at the other end. Wells Fargo Bank, The PNC Financial Services Group, Inc., and TIAA-CREF also offer top salaries for Relationship Managers. Workers at these firms can expect to earn about $116K, $81K, and $79K, respectively.

With a median employee salary of $45K, TD Ameritrade, Inc pays significantly less than its competitors (160 percent lower than the top payer). Other low-paying employers include KeyBank at $49K and The Bank of New York Mellon Corporation (BNY Mellon) at $61K, though some Relationship Managers there earn up to $111K.

Popular Skills for Relationship Manager


Survey results show that Relationship Managers use a fair number of skills. Most notably, facility with Loan Underwriting, Business Development, and Financial Analysis are correlated to pay that is significantly above average, leading to increases of 57 percent, 17 percent, and 8 percent, respectively. Customer Service and Oral / Verbal Communication as skills, however, tend to be associated with significantly smaller paychecks. For most people, competency in Customer Relationship Management indicates knowledge of Customer Relations, Business Development, and Project Management. Most people who know Sales also know Business Development.

Pay by Experience Level for Relationship Manager

Median of all compensation (including tips, bonus, and overtime) by years of experience.


For many Relationship Managers, more experience generally translates to higher pay. The average beginner in this position makes around $52K, but folks who have been around for five to 10 years see a markedly higher median salary of $73K. Relationship Managers bring in $87K after working for 10 to 20 years. Professionals who have racked up more than two decades of experience enjoy comfortable salaries; at this stage, median wages are a cushy $113K.

Pay Difference by Location


With a pay rate for Relationship Managers that is 66 percent greater than the national average, San Francisco offers a comfortable salary for those in this profession. Relationship Managers will also find cushy salaries in New York (+41 percent), Boston (+31 percent), Charlotte (+19 percent), and Philadelphia (+17 percent). Relationship Managers in St. Louis take home the lowest salaries, earning a whopping 24 percent less than the national average. Employers also pay below the national average in Denver (13 percent lower) and Washington (11 percent lower).

Relationship Manager Reviews

What is it like working as a Relationship Manager at TD Ameritrade, Inc?

Relationship Manager in San Diego:
"Excellent Culture And Brand."
Pros: I like the freedom and trust that management gives employees, especially compared to other financial companies.
Cons: Seems like the salaries are a little lower than most in the industry.

Related Job Salaries

Experience Affects Relationship Manager Salaries




National Average
$70,000


Skills That Affect Relationship Manager Salaries

Loan Underwriting
up arrow 57%



up arrow 5%

Project Management
up arrow 2%

Customer Relations
0%

National Average
$70,000

Account Management
up arrow 1%

Customer Relationship Management (CRM)
up arrow 2%


Customer Service
up arrow 50%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 253 votes.

Gender

Female
47 %
Male
53 %

Years of Experience

Less than 1 year
2%
1-4 years
29%
5-9 years
28%
10-19 years
30%
20 years or more
10%

Common Health Benefits

medical benefits Medical: 90% dental benefits Dental: 82%
vision benefits Vision: 71% employee benefits None: 8%