Women make up the vast majority of Reservationists in the United States. The average pay in this industry is approximately $12.00 per hour. Most people in this profession are content with their work, and moderate levels of job satisfaction are reported. Health benefits are not claimed by all — more than two-fifths lack any form of coverage — but a majority have medical insurance, and just over two-fifths have dental, too. Respondents to the PayScale salary survey provided the data for this report.

$24,658 - $41,933
(Median)
$25K
$40K
$42K
MEDIAN: $39,630
10%
50%
90%

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$9.33 - $16.34
(Median)
$9
$12
$16
MEDIAN: $12.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$14K$28K$42K
Salary
$24,658 - $41,933  
   
Bonus
$187.50 - $3,850  
Commission
$1,800  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,077 - $41,089  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 27
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$9$18$27
Hourly Rate
$9.33 - $16.34  
   
Hourly Tips
$4.16  
Overtime
$14.44 - $26.81  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$18K$36K$54K
Bonus
$187.50 - $3,850  
   
Commission
$1,800  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,077 - $41,089  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 128
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Job Description for Reservationist

A reservationist, sometimes referred to as a reservation agent, is the person who is responsible for handling various types of reservations within their industry. This person can work for hotels, airlines, resorts, travel companies, or booking services. Ultimately, a reservationist can work in any industry which requires handling reservations.

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Reservationist Tasks

  • Maintain good relations with all guests and implement procedures for giving special attention to VIPs.
  • Enter guest reservations into the computer system while assigning reservations to the appropriate rates.
  • Process accurate records for coding and tracking reservations and advanced deposits.
  • Answer telephones and enter guest reservations into the computer system.
  • Change and cancel reservations as guest requests.

Common Career Paths for Reservationist


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Advancing into a Reservations Manager role seems to be a popular career move for Reservationists, and folks who currently work in the latter position report a notably larger median income of $39K per year. Becoming a Reservations Sales Agent or an Administrative Assistant is often the next step for a Reservationist.

Reservationist Job Listings

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Pay by Experience Level for Reservationist

Median of all compensation (including tips, bonus, and overtime) by years of experience.


For Reservationists, more experience in the field does not usually mean bigger paychecks. The average beginner in this position makes around $25K, but folks who have been around for five to 10 years see a markedly higher median salary of $30K. Reservationists bring in $33K after working for 10 to 20 years. Reservationists who have stuck around for more than two decades see earnings that are only slightly higher than those of folks who have worked for 10 to 20 years; the more senior group makes around $35K on average.

Reservationist Advice

What do you wish you knew about your job when you first started out?

Reservationist in San Diego:
"Love to work with people."
. Hotels and be a great place to work but they can also wear you down mind and body . So Get plenty of rest and always smile. Get to work early and prepare your self but have a complete meal and drink plenty of water. You apart of a welcoming family of hard working people .

Reservationist in Tampa:
"It's All In The Details."
Being a reservationist at a private golf club with cottages - means working diligently to get all the details and making sure all departments are aware before the members and their guests arrive. Schedules, schedules, schedules. And always back it up with paperwork between you and the member or assistant.

Related Job Salaries

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Experience Affects Reservationist Salaries

Late-Career
up arrow 26%

Experienced
up arrow 21%

Mid-Career
up arrow 9%

National Average
$28,000

Entry-Level
up arrow 10%

Skills That Affect Reservationist Salaries

Customer Relations
up arrow 23%

Typing
up arrow 21%

Customer Relationship Management (CRM)
up arrow 13%


Phone Support
up arrow 4%

National Average
$28,000

Billing
up arrow 6%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 20 votes.

Gender

Female
93 %
Male
7 %

Years of Experience

Less than 1 year
10%
1-4 years
45%
5-9 years
27%
10-19 years
15%
20 years or more
4%

Common Health Benefits

medical benefits
Medical: 58%
dental benefits
Dental: 45%
medical benefits
Vision: 42%
dental benefits
None: 42%
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