Reservationist Salary

Reservationists in the United States are largely female. The average salary of the entire group is approximately $11.97 per hour. Most Reservationists report high levels of job satisfaction. Although approximately one-half have medical coverage and just over two-fifths have dental coverage, more than two-fifths claim no health benefits at all. Figures cited in this summary are based on replies to PayScale's salary questionnaire.

$22,800 - $38,153
(Median)
$23K
$29K
$38K
MEDIAN: $29,484
10%
50%
90%

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$9.30 - $15.32
(Median)
$9
$12
$15
MEDIAN: $11.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$13K$26K$39K
Salary
$22,800 - $38,153  
   
Bonus
$0.00 - $3,020  
Commission
$305.21 - $9,826  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,293 - $35,098  
Country: United States | Currency: USD | Updated: 20 Jun 2015 | Individuals Reporting: 19
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$9$18$27
Hourly Rate
$9.30 - $15.32  
   
Overtime
$0.00 - $25.33  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$18K$36K$54K
Bonus
$0.00 - $3,020  
   
Commission
$305.21 - $9,826  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,293 - $35,098  
Country: United States | Currency: USD | Updated: 20 Jun 2015 | Individuals Reporting: 133
United States (change)

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Job Description for Reservationist

A reservationist, sometimes referred to as a reservation agent, is the person who is responsible for handling various types of reservations within their industry. This person can work for hotels, airlines, resorts, travel companies, or booking services. Ultimately, a reservationist can work in any industry which requires handling reservations.

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Reservationist Tasks

  • Maintain good relations with all guests and implement procedures for giving special attention to VIPs.
  • Enter guest reservations into the computer system while assigning reservations to the appropriate rates.
  • Process accurate records for coding and tracking reservations and advanced deposits.
  • Answer telephones and enter guest reservations into the computer system.
  • Change and cancel reservations as guest requests.

Reservationist Job Listings

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Reservationists who responded to the survey report just a handful of professional skills. Most notably, facility with Customer Relationship Management and Phone Support are correlated to pay that is significantly above average, leading to increases of 20 percent and 11 percent, respectively.

Pay by Experience Level for Reservationist

Median of all compensation (including tips, bonus, and overtime) by years of experience.


The average beginner in this position makes around $25K, but folks who have been around for five to 10 years see a markedly higher median salary of $27K. On average, Reservationists make $27K following one to two decades on the job. Reservationists with more than 20 years of experience report incomes that are no higher than those with 10 to 20 years on the job.

Reservationist Advice

What do you wish you knew about your job when you first started out?

Reservationist in Tampa:
"It's All In The Details."
Being a reservationist at a private golf club with cottages - means working diligently to get all the details and making sure all departments are aware before the members and their guests arrive. Schedules, schedules, schedules. And always back it up with paperwork between you and the member or assistant.

Related Job Salaries

United States (change)

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Experience Affects Reservationist Salaries

Experienced
up arrow 6%

Mid-Career
up arrow 5%

Late-Career
up arrow 5%

National Average
$26,000

Entry-Level
up arrow 2%

Skills That Affect Reservationist Salaries

Customer Relationship Management (CRM)
up arrow 20%

Phone Support
up arrow 11%

National Average
$26,000

Customer Service
up arrow 1%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 23 votes.

Gender

Female
93 %
Male
7 %

Years of Experience

Less than 1 year
7%
1-4 years
51%
5-9 years
24%
10-19 years
13%
20 years or more
5%

Common Health Benefits

medical benefits Medical: 51% dental benefits Dental: 45%
vision benefits Vision: 32% employee benefits None: 44%
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