Reservationist Salary

Reservationists in the United States are largely female. The average salary of the entire group is approximately $12.03 per hour. Health benefits are not claimed by all — more than two-fifths lack any form of coverage — but a little over a half have medical insurance, and about two-fifths have dental, too. The majority of Reservationists claim high levels of job satisfaction. The information for this rundown comes from respondents who completed PayScale's salary questionnaire.

$20,625 - $41,754
(Median)
$21K
$30K
$42K
MEDIAN: $30,045
10%
50%
90%

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$9.51 - $15.45
(Median)
$9
$12
$15
MEDIAN: $12.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$14K$28K$42K
Salary
$20,625 - $41,754  
   
Bonus
$0.00 - $2,576  
Commission
$3,050  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,276 - $36,242  
Country: United States | Currency: USD | Updated: 12 Jan 2016 | Individuals Reporting: 23
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$10$20$30
Hourly Rate
$9.51 - $15.45  
   
Hourly Tips
$0.86  
Overtime
$-0.49 - $27.40  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$20K$40K$60K
Bonus
$0.00 - $2,576  
   
Commission
$3,050  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,276 - $36,242  
Country: United States | Currency: USD | Updated: 12 Jan 2016 | Individuals Reporting: 157
United States (change)

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Job Description for Reservationist

A reservationist, sometimes referred to as a reservation agent, is the person who is responsible for handling various types of reservations within their industry. This person can work for hotels, airlines, resorts, travel companies, or booking services. Ultimately, a reservationist can work in any industry which requires handling reservations.

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Reservationist Tasks

  • Maintain good relations with all guests and implement procedures for giving special attention to VIPs.
  • Enter guest reservations into the computer system while assigning reservations to the appropriate rates.
  • Process accurate records for coding and tracking reservations and advanced deposits.
  • Answer telephones and enter guest reservations into the computer system.
  • Change and cancel reservations as guest requests.

Common Career Paths for Reservationist


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Reservationists who go on to become Reservations Managers may see their salaries climb quite a bit. Median pay for Reservations Managers is $39K annually.

Reservationist Job Listings

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Survey results show that Reservationists use a fair number of skills. Most notably, facility with Customer Relations, Customer Relationship Management (CRM), and Typing are correlated to pay that is significantly above average, leading to increases of 27 percent, 20 percent, and 14 percent, respectively.

Pay by Experience Level for Reservationist

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Workers with less than five years' experience earn around $25K on average, and those who have five to 10 years under their belts see a higher median salary of $28K. The average pay reported by folks with 10 to 20 years of experience is around $32K. Survey participants with more than twenty years of experience only make around $30K on average, though; this group reports a lower median than the one claimed by mid-career individuals.

Reservationist Advice

What do you wish you knew about your job when you first started out?

Reservationist in Tampa:
"It's All In The Details."
Being a reservationist at a private golf club with cottages - means working diligently to get all the details and making sure all departments are aware before the members and their guests arrive. Schedules, schedules, schedules. And always back it up with paperwork between you and the member or assistant.

Related Job Salaries

United States (change)

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Experience Affects Reservationist Salaries

Experienced
up arrow 21%

Late-Career
up arrow 16%

Mid-Career
up arrow 7%

National Average
$26,000

Entry-Level
up arrow 4%

Skills That Affect Reservationist Salaries

Customer Relations
up arrow 27%

Customer Relationship Management (CRM)
up arrow 20%

Typing
up arrow 14%

Phone Support
up arrow 10%

National Average
$26,000

Customer Service
up arrow 1%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 27 votes.

Gender

Female
92 %
Male
8 %

Years of Experience

Less than 1 year
9%
1-4 years
49%
5-9 years
23%
10-19 years
13%
20 years or more
6%

Common Health Benefits

medical benefits
Medical: 52%
dental benefits
Dental: 41%
medical benefits
Vision: 30%
dental benefits
None: 45%
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