Reservations Manager Salary
The average salary for a Reservations Manager is $44,565 per year. Most people move on to other jobs if they have more than 20 years' experience in this field. A skill in People Management is associated with high pay for this job.
|Salary||$30,225 - $62,505|
|Bonus||$489.36 - $9,696|
|Total Pay (|
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).)
|$25,275 - $60,747|
|Hourly Rate||$9.70 - $19.16|
|Overtime||$19.73 - $28.89|
|Bonus||$489.36 - $9,696|
|Total Pay (||$25,275 - $60,747|
Job Description for Reservations Manager
The reservations manager leads the reservation staff in the handling and implementing of procedures within the hotel while reporting to the front office manager. A reservations manager is required to supervise their reservation staff while allocating duties, training new hires, maintaining a work schedule, and handling guests. A typical day for a reservations manager includes working with the reservation staff in daily duties, receiving tasks from the front end manager, and assisting VIP customers with reservations to ensure customer retention. A reservation manager also must maintain a good relationship with commercial clients and inform reservation staff of top-producing accounts to ensure valued customers receive excellent service.Read More...
Typical employers of reservations managers include hotels; hotel chains and resorts often hire these types of managers. Reservations managers generally have an office where they can review customer reservations, arrival reports and the occupancy forecast. They also use their office for creating employee work schedules and giving their employees job reviews. Most companies hire reservations managers to fill a full-time position, and these professionals usually work during regular business hours.
A career in reservations management generally requires a minimum of three years of experience in a supervisor or assistant manager position. However, a combination of education in business management and experience may also be accepted. A career in this field also requires knowledge of the entire reservation process and hotel practices.
Reservations Manager Tasks
- Manage daily reservation system from inquiry to confirmation, including alterations to itineraries.
- Act as communications hub for readiness for clients, from grounds-keeping to catering.
- Recruit, hire, train, and evaluate reservations team.
- Maintain and update rate packages, plans, and specials.
Popular Skills for Reservations Manager
Pay by Experience Level for Reservations Manager
Median of all compensation (including tips, bonus, and overtime) by years of experience.
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based on 28 votes.