Resident care directors are in charge of overseeing residents and staff at a patient facility. Many directors are there to help patients who need care, as well as help employees with day to day tasks with patients.
They also are involved with hiring and training new employees, ensuring that improper behavior is corrected or disciplined, looking into and solving complaints, carefully monitoring medication allocation, and being involved with patients who might not feel well or are sick. Since resident car directors are usually working with the elderly, they need to be able to work with them to ensure they are healthy and remain cared for. Directors work with a large variety of people and backgrounds and should be able to handle any stress or emergency situations that arise. Along with that, directors need to be able to listen, have great communication with patients and staff, handle lots of problems at once, have tact, be sensitive to the needs of patients, and have kindness and compassion for patients and their families.
Most employers will require at least a high school diploma or equivalent. However, some will require the director to be a Registered Nurse or Licensed Practical Nurse and/or hold a bachelor's degrees in nursing or nursing administration. Most places will also require at least some experience, although the amount varies from place to place. Resident care directors also often need to know CPR and be First Aid certified to help aid in the potential need of the patients.
Resident Care Director Tasks
Directs the staff in quality and caring support of elderly patients.
Plan and direct the assisted living program.
Act as liaison for conflict resolution between staff, patients, family members and physicians.
Oversee staff operations, business planning and budget development.
Ensure services are in compliance with boarding home regulations, state and federal regulatory requirements.