Resident Services Director Salary

The average Resident Services Director in the United States earns approximately $56K per year. Career duration and the company each impact pay for this group, with the former having the largest influence. The vast majority (85 percent) of Resident Services Directors who took the survey are female. While approximately one in four report receiving no health benefits, a fair number do receive medical coverage, and a majority have dental, as well. Most Resident Services Directors report high levels of job satisfaction. The figures in this overview were provided by individuals who took PayScale's salary questionnaire.
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$40,279 - $74,867
$40K
$56K
$75K
MEDIAN: $56,019
10%
50%
90%

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$13.89 - $27.37
$14
$17
$27
MEDIAN: $17.28
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$25K$50K$75K
Salary
$40,279 - $74,867  
   
Bonus
$0.00 - $5,562  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$34,962 - $73,490  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 148
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$13$26$39
Hourly Rate
$13.89 - $27.37  
   
Overtime
$24.67  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$26K$52K$78K
Bonus
$0.00 - $5,562  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$34,962 - $73,490  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 27

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United States (change)

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Job Description for Resident Services Director

A resident services director generally works in an assisted living environment. Individuals in this position often greet new customers and their families and give them tours of the facility to relate the available services to their clients’ needs. They also help clients with the lease and move-in processes. Resident services directors must continuously stay in touch with families and update them on clients' statuses, and they are also in charge of overseeing current residents and staff. He or she should make sure all health and safety standards are being met, and may be in charge of implementing programs that ensure the emotional, physical, and spiritual well-being of clients.

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Resident Services Director Tasks

  • Directs the staff in quality and caring support of elderly patients.
  • Plan and direct the assisted living program.
  • Act as liaison for conflict resolution between staff, patients, family members and physicians.
  • Oversee staff operations, business planning and budget development.
  • Ensure services are in compliance with boarding home regulations, state and federal regulatory requirements.

Assisted Living Director Job Listings

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Popular Employer Salaries for Resident Services Director


Those at Elmcroft can expect to make the most, with the company offering a median salary of $57K.

Pay by Experience Level for Resident Services Director

Pay by Experience for a Resident Services Director has a positive trend. An entry-level Resident Services Director with less than 5 years of experience can expect to earn an average total compensation of $50,000 based on 85 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Resident Services Director with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $57,000 based on 50 salaries. An experienced Resident Services Director which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $57,000 based on 51 salaries. A Resident Services Director with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $58,000 based on 27 salaries.

Related Job Salaries

Key Stats for Resident Services Director

Gender

Female
85 %
Male
15 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 17 votes.
Less than 1 year
2%
1-4 years
37%
5-9 years
21%
10-19 years
24%
20 years or more
15%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Resident Services Director Salaries

Late-Career
▲7%

Mid-Career
▲6%

Experienced
▲5%

National Average
$54,000

Entry-Level
▼8%

Skills That Affect Resident Services Director Salaries

Customer Relations
▲9%

Operations Management
▲2%

National Average
$54,000


Customer Service
▼8%

Event Planning
▼8%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 17 votes.

Gender

Female
85 %
Male
15 %

Years of Experience

Less than 1 year
2%
1-4 years
37%
5-9 years
21%
10-19 years
24%
20 years or more
15%

Common Health Benefits

medical benefits
Medical: 73%
dental benefits
Dental: 62%
vision benefits
Vision: 53%
no benefits
None: 24%