Resident Services Director Salary

Resident Services Directors in the United States pull down an average of $51K per year. With some bonuses approaching $5K, overall incomes of Resident Services Directors generally spread between $35K and $72K depending on individual performance. Career length and the company each impact pay for this group, with the former having the largest influence. A large number enjoy medical while a fair number get dental coverage. Vision coverage is also available to a majority. Among survey respondents, women are more common than men; 88 percent of Resident Services Directors are female. The majority of workers are highly satisfied with their job. The data for this synopsis comes from respondents who took the PayScale salary survey.
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$36,947 - $71,593
(Median)
$37K
$51K
$72K
MEDIAN: $50,899
10%
50%
90%

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$14.34 - $32.38
(Median)
$14
$20
$32
MEDIAN: $20
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$24K$48K$72K
Salary
$36,947 - $71,593  
   
Bonus
$0.00 - $5,087  
Profit Sharing
$0.00  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$34,544 - $71,670  
Country: United States | Currency: USD | Updated: 12 Jan 2016 | Individuals Reporting: 244
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$14$28$42
Hourly Rate
$14.34 - $32.38  
   
Overtime
$16.24 - $40.80  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$28K$56K$84K
Bonus
$0.00 - $5,087  
   
Profit Sharing
$0.00  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$34,544 - $71,670  
Country: United States | Currency: USD | Updated: 12 Jan 2016 | Individuals Reporting: 55
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Job Description for Resident Services Director

A resident services director generally works in an assisted living environment. Individuals in this position often greet new customers and their families and give them tours of the facility to relate the available services to their clients’ needs. They also help clients with the lease and move-in processes. Resident services directors must continuously stay in touch with families and update them on clients' statuses, and they are also in charge of overseeing current residents and staff. He or she should make sure all health and safety standards are being met, and may be in charge of implementing programs that ensure the emotional, physical, and spiritual well-being of clients.

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Resident Services Director Tasks

  • Directs the staff in quality and caring support of elderly patients.
  • Plan and direct the assisted living program.
  • Act as liaison for conflict resolution between staff, patients, family members and physicians.
  • Oversee staff operations, business planning and budget development.
  • Ensure services are in compliance with boarding home regulations, state and federal regulatory requirements.

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Just a handful of professional skills are reported by Resident Services Directors who took the survey. Most notably, facility with Customer Relations, People Management, and Operations Management are correlated to pay that is above average, leading to increases ranging from 5 percent to 17 percent.

Pay by Experience Level for Resident Services Director

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Experience and pay tend to be weakly linked for Resident Services Directors — those with more experience do not necessarily bring in higher earnings. Workers with less than five years' experience earn around $49K on average, and those who have five to 10 years under their belts see a higher median salary of $51K. For Resident Services Directors, 10 to 20 years of experience on the job amounts to an average salary of $52K. Survey participants who have spent more than 20 years on the job report a predictably higher median income of $59K, demonstrating that compensation is roughly commensurate with experience in the end.

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Experience Affects Resident Services Director Salaries

Late-Career
up arrow 17%

Experienced
up arrow 4%

Mid-Career
up arrow 2%

National Average
$50,000

Entry-Level
up arrow 4%

Skills That Affect Resident Services Director Salaries

Customer Relations
up arrow 17%

People Management
up arrow 10%

Operations Management
up arrow 5%

National Average
$50,000

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 41 votes.

Gender

Female
88 %
Male
12 %

Years of Experience

Less than 1 year
2%
1-4 years
36%
5-9 years
25%
10-19 years
22%
20 years or more
15%

Common Health Benefits

medical benefits
Medical: 83%
dental benefits
Dental: 73%
medical benefits
Vision: 58%
dental benefits
None: 15%
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