A Resident Services Director earns an average salary of $56,451 per year. For the first five to ten years in this position, salary increases somewhat, but any additional experience does not have a big effect on pay.
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$40,946 - $74,542
$41K
$56K
$75K
MEDIAN: $56,450
10%
50%
90%

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$13.98 - $29.89
$14
$17
$30
MEDIAN: $17.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$25K$50K$75K
Salary
$40,946 - $74,542  
   
Bonus
$0.00 - $5,523  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$35,044 - $73,189  
Country: United States | Currency: USD | Updated: 18 Jan 2017 | Individuals Reporting: 163
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$13$26$39
Hourly Rate
$13.98 - $29.89  
   
Overtime
$24.67  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$26K$52K$78K
Bonus
$0.00 - $5,523  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$35,044 - $73,189  
Country: United States | Currency: USD | Updated: 18 Jan 2017 | Individuals Reporting: 29

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United States (change)

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Job Description for Resident Services Director

A resident services director generally works in an assisted living environment. Individuals in this position often greet new customers and their families and give them tours of the facility to relate the available services to their clients’ needs. They also help clients with the lease and move-in processes. Resident services directors must continuously stay in touch with families and update them on clients' statuses, and they are also in charge of overseeing current residents and staff. He or she should make sure all health and safety standards are being met, and may be in charge of implementing programs that ensure the emotional, physical, and spiritual well-being of clients.

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Resident Services Director Tasks

  • Oversee staff operations, business planning and budget development.
  • Ensure services are in compliance with boarding home regulations, state and federal regulatory requirements.
  • Act as liaison for conflict resolution between staff, patients, family members and physicians.
  • Directs the staff in quality and caring support of elderly patients.
  • Plan and direct the assisted living program.

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Popular Employer Salaries for Resident Services Director

Pay by Experience Level for Resident Services Director

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Related Job Salaries

Key Stats for Resident Services Director

Gender

Female
87 %
Male
13 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 18 votes.
Less than 1 year
2%
1-4 years
36%
5-9 years
21%
10-19 years
23%
20 years or more
18%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Resident Services Director Salaries

Late-Career
up arrow 7%

Mid-Career
up arrow 4%

Experienced
up arrow 3%

National Average
$55,000

Entry-Level
up arrow 7%

Skills That Affect Resident Services Director Salaries

Customer Relations
up arrow 8%

Operations Management
up arrow 1%

National Average
$55,000


Event Planning
up arrow 10%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 18 votes.

Gender

Female
87 %
Male
13 %

Years of Experience

Less than 1 year
2%
1-4 years
36%
5-9 years
21%
10-19 years
23%
20 years or more
18%

Common Health Benefits

medical benefits
Medical: 75%
dental benefits
Dental: 63%
vision benefits
Vision: 53%
dental benefits
None: 22%
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