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Resident Services Director Salary

Resident Services Directors in the United States can expect wages of $48K per year on average. Including potential for bonuses which peak near $5K, total cash payment to Resident Services Directors can bottom out near $34K or peak near $72K depending on individual performance. There are far more female Resident Services Directors who answered the questionnaire than men, making up 88 percent. Medical benefits are awarded to a large number, and a majority earn dental coverage. The majority of workers are highly satisfied with their job. This report is based on responses to the PayScale salary survey.
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$34,884 - $71,237
(Median)
$35K
$48K
$71K
MEDIAN: $47,670
10%
50%
90%

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$13.64 - $34.51
(Median)
$14
$21
$35
MEDIAN: $20
10%
50%
90%

Add this chart to your site: 640px    300px

National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$24K$48K$72K
Salary
$34,884 - $71,237  
   
Bonus
$0.00 - $5,040  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$34,042 - $71,974  
Country: United States | Currency: USD | Updated: 11 Dec 2014 | Individuals Reporting: 190
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$14$28$42
Hourly Rate
$13.64 - $34.51  
   
Overtime
$-0.50 - $40.72  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$28K$56K$84K
Bonus
$0.00 - $5,040  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$34,042 - $71,974  
Country: United States | Currency: USD | Updated: 11 Dec 2014 | Individuals Reporting: 47
United States (change)

Job Description for Resident Services Director

A resident services director generally works in an assisted living environment. Individuals in this position often greet new customers and their families and give them tours of the facility to relate the available services to their clients’ needs. They also help clients with the lease and move-in processes. Resident services directors must continuously stay in touch with families and update them on clients' statuses, and they are also in charge of overseeing current residents and staff. He or she should make sure all health and safety standards are being met, and may be in charge of implementing programs that ensure the emotional, physical, and spiritual well-being of clients.

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Resident Services Director Tasks

  • Directs the staff in quality and caring support of elderly patients.
  • Plan and direct the assisted living program.
  • Act as liaison for conflict resolution between staff, patients, family members and physicians.
  • Oversee staff operations, business planning and budget development.
  • Ensure services are in compliance with boarding home regulations, state and federal regulatory requirements.

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Pay by Experience Level for Resident Services Director

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Experience and pay tend to be weakly linked for Resident Services Directors — those with more experience do not necessarily bring in higher earnings. Salaries for inexperienced workers average out to $49K, and those with five to 10 years' experience earn a higher median of $45K. People with 10 to 20 years of experience make an average of about $50K in this role. In the end, the overall pattern seems to be that more experience generally corresponds to higher pay; a Resident Services Director with more than 20 years of experience can earn $55K on average.

Related Job Salaries

Experience Affects Resident Services Director Salaries

Late-Career
up arrow 16%

Experienced
up arrow 4%

Mid-Career
up arrow 3%

National Average
$48,000

Entry-Level
up arrow 5%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 39 votes.

Gender

Female
88 %
Male
13 %

Years of Experience

Less than 1 year
3%
1-4 years
34%
5-9 years
26%
10-19 years
26%
20 years or more
11%

Common Health Benefits

medical benefits Medical: 80% dental benefits Dental: 69%
vision benefits Vision: 55% employee benefits None: 18%