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Resident Services Director Salary

Resident Services Directors in the United States pull down an average of $50K per year. In the world of Resident Services Directors, overall cash allowance can sometimes include more than $5K from bonuses, causing incomes to vary widely between $35K and $72K. Career length and the company each impact pay for this group, with the former having the largest influence. Medical benefits are awarded to a large number, and a majority earn dental coverage. Women make up the vast majority of Resident Services Directors (88 percent) who answered the questionnaire. Work is enjoyable for Resident Services Directors, who typically claim high levels of job satisfaction. The figures in this rundown are based on the results of PayScale's salary questionnaire.
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$36,669 - $71,337
(Median)
$37K
$50K
$71K
MEDIAN: $49,633
10%
50%
90%

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$14.44 - $33.20
(Median)
$14
$21
$33
MEDIAN: $20
10%
50%
90%

Add this chart to your site: 640px    300px

National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$24K$48K$72K
Salary
$36,669 - $71,337  
   
Bonus
$0.00 - $5,074  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$35,098 - $71,704  
Country: United States | Currency: USD | Updated: 2 May 2015 | Individuals Reporting: 206
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$14$28$42
Hourly Rate
$14.44 - $33.20  
   
Overtime
$-0.50 - $40.72  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$28K$56K$84K
Bonus
$0.00 - $5,074  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$35,098 - $71,704  
Country: United States | Currency: USD | Updated: 2 May 2015 | Individuals Reporting: 54

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Job Description for Resident Services Director

A resident services director generally works in an assisted living environment. Individuals in this position often greet new customers and their families and give them tours of the facility to relate the available services to their clients’ needs. They also help clients with the lease and move-in processes. Resident services directors must continuously stay in touch with families and update them on clients' statuses, and they are also in charge of overseeing current residents and staff. He or she should make sure all health and safety standards are being met, and may be in charge of implementing programs that ensure the emotional, physical, and spiritual well-being of clients.

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Resident Services Director Tasks

  • Directs the staff in quality and caring support of elderly patients.
  • Plan and direct the assisted living program.
  • Act as liaison for conflict resolution between staff, patients, family members and physicians.
  • Oversee staff operations, business planning and budget development.
  • Ensure services are in compliance with boarding home regulations, state and federal regulatory requirements.

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Pay by Experience Level for Resident Services Director

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Experience does not seem to be a strong driver of pay increase in this role. Relatively untried employees who have less than five years' experience have a median salary of $48K. Those who have been around for five to 10 years can expect to take home more — $50K on average. Resident Services Directors who work for 10 to 20 years in their occupation tend to earn about $51K. Veterans who have acquired more than 20 years report a median income of $58K, which is generally higher than the pay reported by other tenure groups.

Related Job Salaries

United States (change)

Experience Affects Resident Services Director Salaries

Late-Career
up arrow 18%

Experienced
up arrow 3%

Mid-Career
up arrow 1%

National Average
$49,000

Entry-Level
up arrow 2%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 44 votes.

Gender

Female
88 %
Male
12 %

Years of Experience

Less than 1 year
2%
1-4 years
34%
5-9 years
26%
10-19 years
25%
20 years or more
14%

Common Health Benefits

medical benefits Medical: 81% dental benefits Dental: 69%
vision benefits Vision: 55% employee benefits None: 17%
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