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Resident Services Director Salary (United States)

The average Resident Services Director in the United States earns approximately $48K per year. In the world of Resident Services Directors, total cash compensation varies between $34K and $73K. Each package generally includes bonuses that can, in exceptional cases, reach as much as $5K and , respectively. A fair portion report receiving medical coverage from their employers and more than half collect dental insurance. In this field, women are more common than men; 88 percent of Resident Services Directors are female. Most workers in this position report high levels of job satisfaction. This snapshot results from replies to PayScale's salary survey.
Resident Services Director Salary (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$34,688 - $72,478
(Median)
35K
48K
58K
72K
MEDIAN: $47,884
10%
50%
75%
90%
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Resident Services Director Salary (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$14.14 - $30.77
(Median)
14
20
24
31
MEDIAN: $19.00
10%
50%
75%
90%
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National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$25K$50K$75K
Salary
$34,688 - $72,478  
   
Bonus
$0.00 - $5,166  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$34,131 - $72,511  
Country: United States | Currency: USD | Updated: 3 Sep 2014 | Individuals Reporting: 182
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$14$28$42
Hourly Rate
$14.14 - $30.77  
   
Overtime
$-0.50 - $40.72  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$28K$56K$84K
Bonus
$0.00 - $5,166  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$34,131 - $72,511  
Country: United States | Currency: USD | Updated: 3 Sep 2014 | Individuals Reporting: 47
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Job Description for Resident Services Director

A resident services director generally works in an assisted living environment. Individuals in this position often greet new customers and their families and give them tours of the facility to relate the available services to their clients’ needs. They also help clients with the lease and move-in processes. Resident services directors must continuously stay in touch with families and update them on clients' statuses, and they are also in charge of overseeing current residents and staff. He or she should make sure all health and safety standards are being met, and may be in charge of implementing programs that ensure the emotional, physical, and spiritual well-being of clients.
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Resident Services Director Tasks
  • Directs the staff in quality and caring support of elderly patients.
  • Plan and direct the assisted living program.
  • Act as liaison for conflict resolution between staff, patients, family members and physicians.
  • Oversee staff operations, business planning and budget development.
  • Ensure services are in compliance with boarding home regulations, state and federal regulatory requirements.

Assisted Living Director Job Listings

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Pay by Experience Level for Resident Services Director

Median of all compensation (including tips, bonus, and overtime) by years of experience.
Workers with less than five years' experience earn around $45K on average, and those who have five to 10 years under their belts see a higher median salary of $50K. For Resident Services Directors, 10 to 20 years of experience on the job amounts to an average salary of $49K. Seasoned workers who boast more than two decades of relevant experience enjoy a median salary of $54K, which is substantially larger than the medians reported by folks with fewer years on their resumes. Age distribution in this workforce is concentrated between one and nine years of experience; a majority of respondents fall in this range. Experienced employees who have 10-20 years of experience make up slightly less than a third of the workforce; inexperienced individuals who have been working for less than one year comprise fewer than one in twenty, and senior people with more than 20 years under their belt fill out the remaining nearly one-tenth.

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Experience Affects Resident Services Director Salaries

Late-Career
up arrow 14%
Mid-Career
up arrow 4%
Experienced
up arrow 3%
National Average
$48,000
Entry-Level
up arrow 6%

Job Satisfaction

Extremely satisfied Image
Extremely satisfied
Rated 5 out of 5 based on 41 votes.

Gender

Female
88%
female alumni
 
Male
12%
male alumni

Years of Experience

Less than 1 year
2%
1-4 years
33%
5-9 years
25%
10-19 years
29%
20 years or more
11%

Common Health Benefits

medical benefits Medical: 79% dental benefits Dental: 69%
vision benefits Vision: 55% employee benefits None: 19%