Resident Services Director Salary

Resident Services Directors in the United States can expect to earn an average of $50K per year. With some bonuses approaching $5K, overall incomes of Resident Services Directors generally spread between $35K and $71K depending on individual performance. The particular firm and experience level each impact pay for this group, with the former having the largest influence. The majority of workers are highly satisfied with their job. A large number enjoy medical while the greater part get dental coverage. Vision coverage is also available to a little more than half. Women account for the majority of Resident Services Directors who took the survey — 89 percent to be exact. The data in this summary comes from the PayScale salary survey.
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$37,157 - $69,938

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$14.51 - $32.02

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$24K$48K$72K
Salary
$37,157 - $69,938  
   
Bonus
$0.00 - $5,039  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$35,027 - $70,662  
Country: United States | Currency: USD | Updated: 18 Jul 2015 | Individuals Reporting: 210
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$14$28$42
Hourly Rate
$14.51 - $32.02  
   
Overtime
$0.21 - $41.11  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$28K$56K$84K
Bonus
$0.00 - $5,039  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$35,027 - $70,662  
Country: United States | Currency: USD | Updated: 18 Jul 2015 | Individuals Reporting: 57
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Job Description for Resident Services Director

A resident services director generally works in an assisted living environment. Individuals in this position often greet new customers and their families and give them tours of the facility to relate the available services to their clients’ needs. They also help clients with the lease and move-in processes. Resident services directors must continuously stay in touch with families and update them on clients' statuses, and they are also in charge of overseeing current residents and staff. He or she should make sure all health and safety standards are being met, and may be in charge of implementing programs that ensure the emotional, physical, and spiritual well-being of clients.

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Resident Services Director Tasks

  • Directs the staff in quality and caring support of elderly patients.
  • Plan and direct the assisted living program.
  • Act as liaison for conflict resolution between staff, patients, family members and physicians.
  • Oversee staff operations, business planning and budget development.
  • Ensure services are in compliance with boarding home regulations, state and federal regulatory requirements.

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Pay by Experience Level for Resident Services Director

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Resident Services Directors with a lot of experience do not necessarily enjoy more money. Average salaries for inexperienced employees average out to around $48K, but folks who have five to 10 years of experience earn a higher median of $50K. Resident Services Directors claiming one to two decades of experience make an estimated median of $52K. Survey participants who have spent more than 20 years on the job report a predictably higher median income of $55K, demonstrating that compensation is roughly commensurate with experience in the end.

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Experience Affects Resident Services Director Salaries

Late-Career
up arrow 12%

Experienced
up arrow 4%

Mid-Career
up arrow 1%

National Average
$49,000

Entry-Level
up arrow 3%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 41 votes.

Gender

Female
89 %
Male
11 %

Years of Experience

Less than 1 year
1%
1-4 years
34%
5-9 years
26%
10-19 years
25%
20 years or more
14%

Common Health Benefits

medical benefits Medical: 82% dental benefits Dental: 69%
vision benefits Vision: 54% employee benefits None: 16%
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