Retail Assistant Manager Salary
An average Retail Assistant Manager in the United States can expect to take home roughly $12.50 per hour. Earnings for this group are mostly affected by the company, followed by geography and years of experience. There are more female Retail Assistant Managers who answered the questionnaire than male, making up 65 percent. Most workers in this position report high levels of job satisfaction. While slightly less than a third report receiving no health benefits, a majority do receive medical coverage, and more than half have dental, as well. The data for this snapshot was collected from individuals who took PayScale's salary survey.
Job Description for Retail Assistant Manager
Retail assistant managers support retail managers and/or store managers in the daily functions of a retail store or the retail area of a store. Retail assistant managers are responsible for the direction of subordinates, implementing the retail manager’s directions and maintaining levels of excellent customer service. At times, retail assistant managers will need to perform the duties of their superior when that supervisor is unavailable and often will also perform the duties of retail associates as well, covering breaks and providing additional coverage at peak sales times.Read More...
Primary daily activities of retail assistant managers include answering product questions from both retail associates and customers, helping with purchase choices, and dealing with customer returns, exchanges and other customer concerns. Often, retail assistant managers will have the duty of ensuring store cleanliness, maintaining sales floor merchandise levels, ensuring store policies and procedures are met and other company expectations are followed.
Retail assistant managers must possess strong interpersonal skills and an ability to handle difficult situations effectively and patiently as they occur. They also will generally have prior experience in a retail environment, knowledge of marketing and merchandising principals, and have a sales orientation.
Educational requirements vary for retail assistant managers, although having graduated high school is generally a minimum requirement. As with most management positions, an associate’s degree or higher is usually preferred. Many retail assistant managers have been promoted to their position after initially working for their company as a retail associate or other similar position.
Retail Assistant Manager Tasks
- Sell the organization's products and/or services to new or established customers; handle and resolve escalated customer complaints and issues.
- Assist in managing the selection, training and development of staff; ensure monthly sales quota are met.
- Assist in overseeing the day-to-day retail operations and staff; monitor and prioritize workflow and schedules.
- Manage and stock inventory at specified levels.
Common Career Paths for Retail Assistant Manager
Retail Assistant Managers who transition into a Retail District Manager role may receive large pay increases as the latter position pays an average $71K per year. A Retail Store Manager or an Administrative Assistant is a typical transition from a Retail Assistant Manager role.
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Popular Employer Salaries for Retail Assistant Manager
Dominating the field, Wal-Mart Stores, Inc, Dollar Tree Stores Inc, Family Dollar Stores Inc, American Eagle Outfitters, and Aeropostale Incorporated are top firms with a reputation for hiring a great number of Retail Assistant Managers. Lowe's Home Improvement Inc. attracts talent by shelling out the biggest paychecks in the area — the median in that office is $58K. Also paying near the top of the field are The Home Depot Inc. at $54K, Verizon Wireless at $54K, and TJ Maxx Inc, where Retail Assistant Managers annually earn $49K.
With a median employee salary of $20K, Family Dollar Stores Inc pays significantly less than its competitors (192 percent less than the top paying company). Also approaching the lower end are Dollar General Corporation at $22K, Dollar Tree Stores Inc at $23K, and Famous Footwear Inc at $25K.
Popular Skills for Retail Assistant Manager
Survey results imply that Retail Assistant Managers deploy a substantial tool kit of skills at work. Most notably, skills in People Management, Operations Management, Sales Management, and Scheduling are correlated to pay that is above average. At the other end of the pay range are skills like Cash Handling, Sales, and Customer Service. Most people skilled in Customer Service are similarly competent in Team Leadership and Merchandising.
Pay by Experience Level for Retail Assistant Manager
Median of all compensation (including tips, bonus, and overtime) by years of experience.
Salaries for the relatively untried average out to around $28K, but survey participants with five to 10 years of experience earn a significantly higher median of $33K. People with 10 to 20 years of experience make an average of about $37K in this role. Retail Assistant Managers who surpass 20 years on the job report pay that isn't higher than those with 10 to 20 years.
Pay Difference by Location
For Retail Assistant Managers, busy Houston offers a higher-than-average pay rate, 38 percent above the national average. Retail Assistant Managers can also look forward to large paychecks in cities like Las Vegas (+38 percent), Minneapolis (+25 percent), New York (+24 percent), and San Diego (+22 percent). Rochester is home to the smallest salaries in the field, lagging the national average by 7 percent. Employers in Orlando and Atlanta also lean toward paying below-median salaries (4 percent lower and 3 percent lower, respectively).
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