Retail Assistant Manager Salary
Retail Assistant Managers in the United States can expect to earn an average of $12.55 per hour. While the particular city and tenure impact pay for this group, the particular firm is the most influential factor. Job satisfaction is reported as high by the vast majority of workers. Retail Assistant Managers survey participants are largely women, dominating at 66 percent. While some workers in this profession — just under one in three — do not have any health coverage, a majority do receive medical benefits and the larger part have dental insurance. Participants in PayScale's salary questionnaire provided the particulars of this report.
Job Description for Retail Assistant Manager
Retail assistant managers support retail managers and/or store managers in the daily functions of a retail store or the retail area of a store. Retail assistant managers are responsible for the direction of subordinates, implementing the retail manager’s directions and maintaining levels of excellent customer service. At times, retail assistant managers will need to perform the duties of their superior when that supervisor is unavailable and often will also perform the duties of retail associates as well, covering breaks and providing additional coverage at peak sales times.Read More...
Primary daily activities of retail assistant managers include answering product questions from both retail associates and customers, helping with purchase choices, and dealing with customer returns, exchanges and other customer concerns. Often, retail assistant managers will have the duty of ensuring store cleanliness, maintaining sales floor merchandise levels, ensuring store policies and procedures are met and other company expectations are followed.
Retail assistant managers must possess strong interpersonal skills and an ability to handle difficult situations effectively and patiently as they occur. They also will generally have prior experience in a retail environment, knowledge of marketing and merchandising principals, and have a sales orientation.
Educational requirements vary for retail assistant managers, although having graduated high school is generally a minimum requirement. As with most management positions, an associate’s degree or higher is usually preferred. Many retail assistant managers have been promoted to their position after initially working for their company as a retail associate or other similar position.
Retail Assistant Manager Tasks
- Sell the organization's products and/or services to new or established customers; handle and resolve escalated customer complaints and issues.
- Assist in managing the selection, training and development of staff; ensure monthly sales quota are met.
- Assist in overseeing the day-to-day retail operations and staff; monitor and prioritize workflow and schedules.
- Manage and stock inventory at specified levels.
Common Career Paths for Retail Assistant Manager
Retail Assistant Managers' salaries may rise greatly for those who assume a higher-end position such as a Retail District Manager. The average Retail District Manager brings home $71K per year. A Retail Assistant Manager often moves on to become a Retail Store Manager or an Administrative Assistant.
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Popular Employer Salaries for Retail Assistant Manager
Retail Assistant Managers fill the offices of leading firms Wal-Mart Stores, Inc, Family Dollar Stores Inc, Dollar Tree Stores Inc, American Eagle Outfitters, and Aeropostale Incorporated. Lowe's Home Improvement Inc. leads the field in terms of pay, with a median salary of $58K. Other big spenders include The Home Depot Inc., Verizon Wireless, and TJ Maxx Inc, top-paying firms where Retail Assistant Managers see paychecks nearing $54K, $54K, or $49K.
Earnings fall especially short at Family Dollar Stores Inc, where the median salary of $20K is the lowest in the field, 189 percent lower than the top payer. Others at the bottom of the scale for this job include Dollar General Corporation at $22K, Dollar Tree Stores Inc at $24K, and Famous Footwear Inc, where $25K is the norm.
Popular Skills for Retail Assistant Manager
Survey participants wield an impressively varied skill set on the job. Most notably, skills in People Management, Operations Management, Customer Relationship Management, and Sales Management are correlated to pay that is above average. Those listing Cash Handling as a skill should be prepared for drastically lower pay. Customer Service and Retail also typically command lower compensation. Those proficient in Customer Service are, more often than not, also skilled in Team Leadership and Merchandising.
Pay by Experience Level for Retail Assistant Manager
Median of all compensation (including tips, bonus, and overtime) by years of experience.
For many Retail Assistant Managers, extensive experience does not lead to significantly more money. Relatively untried employees who have less than five years' experience make $28K, but folks with five to 10 years under their belts enjoy an appreciably larger median of $33K. On average, Retail Assistant Managers make $38K following one to two decades on the job. Retail Assistant Managers who surpass 20 years on the job report pay that isn't as high as one would expect; the median compensation for this crowd sits around $39K.
Pay Difference by Location
Home to some of the best pay for Retail Assistant Managers, Las Vegas offers exceptional salaries, 40 percent above the national average. Retail Assistant Managers will also find cushy salaries in Houston (+39 percent), New York (+28 percent), Minneapolis (+25 percent), and Miami (+24 percent). Rochester is home to the smallest salaries in the field, lagging the national average by 8 percent. Below-median salaries also turn up in Jacksonville and Orlando (5 percent lower and 4 percent lower, respectively).
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