Retail Associate Salary
Retail Associates in the United States take home an average $9.26 per hour. The pay spectrum stretches from $7.84 per hour to $12.15. This group's pay is mainly influenced by the specific employer, followed by the particular city and tenure. Most people in this profession are content with their work, and moderate levels of job satisfaction are reported. There are more female Retail Associates who answered the questionnaire than male, making up 68 percent. About a fourth enjoy medical while about one in five get dental coverage. Vision coverage is also available to close to a sixth. This overview is based on answers to PayScale's salary questionnaire.
Job Description for Retail Associate
Retail associates work in department stores, supermarkets, sporting goods stores, and other retail environments. Generally, they provide support to customers, work to meet sales goals, and offer additional items to customers ("upselling" products and services as required by their employer). They must answer customer questions and help resolve concerns in a timely and friendly manner. Additionally, retail associates help ensure display areas are neat, and they may also double as a cashier in smaller stores.Read More...
Requirements vary for retail associate positions depending on the employer and position. Some positions require a high school diploma or equivalent, while others do not. Some employers prefer related experience, though most positions do not require it. Retail associates must have excellent customer service, communication, and interpersonal skills. They must work well with other members of their team, as well as independently with minimal supervision. Additionally, retail associates must be able to quickly learn about items offered in their store. This position may have some physical requirements, including the ability to move around the store and lift small amounts of weight (such as during restocking duties).
Retail associates may work part time or full time, and hours vary depending on the needs and operating hours of their employer. Retail associates may work days, evenings, and/or overnight; weekend and/or holiday shifts may be required. These positions may also be seasonal (for example, during the Christmas holiday).
Retail Associate Tasks
- Process payment for products or service, may maintain customer preference records.
- Assist the customer in selecting products/services, answer questions and check for stock and availability.
- Attend special training of products/services to understand the product features, trends or styles of the products/services.
- Sell the organization's products/services to new or established customers typically via walk-in business.
Common Career Paths for Retail Associate
Retail Associates often transition into Retail Store Manager positions, for which compensation tends to be much higher. On average, Retail Store Managers earn $41K per year. It is quite typical for Retail Associates to transition into roles as Retail Store Assistant Managers or Retail Managers, where reported median earnings are $13K and $20K higher per year.
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Popular Employer Salaries for Retail Associate
Ross Group, Inc, Ross Stores, Inc, Macy's, Inc., Wal-Mart Stores, Inc, and Kohl's Department Stores Inc are top-notch employers for Retail Associates in this area. The biggest paychecks can be found at The Home Depot Inc. — the median salary there is $25K. Other big spenders include Fred Meyer Inc, Wal-Mart Stores, Inc, and TJ Maxx Inc, top-paying firms where Retail Associates see paychecks nearing $21K, $21K, or $20K.
Kohl's Department Stores Inc, Target Corporation, and Cracker Barrel Old Country Store also rank near the bottom for pay, handing out $17K, $18K, and $18K-paychecks on average.
Popular Skills for Retail Associate
Retail Associates report using a pretty varied skill set on the job. Fortunate workers who know Inventory Management command much higher paychecks, scoring salaries 29 percent above average. Most people familiar with Customer Service also know Cash Handling.
Pay by Experience Level for Retail Associate
Median of all compensation (including tips, bonus, and overtime) by years of experience.
Retail Associates do not generally earn higher incomes from more experience in the field. Folks with fewer than five years of experience take home $19K on average, and those who have worked for five to 10 years see a bigger median salary of $20K. On average, Retail Associates make $21K following one to two decades on the job. In the end, more experience does seem to mean larger paychecks; seasoned Retail Associates with more than 20 years of experience earn a predictably higher median salary of $23K.
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