Retail Associate Salary
The average Retail Associate in the United States can expect to rake in roughly $9.32 per hour. The bottom of the pay range sits near $7.89 per hour, and the top verges on $12.08. While the particular city and experience level impact pay for this group, the particular firm is the most influential factor. Most workers in this position report moderate levels of job satisfaction. Around one in four enjoy medical and dental coverage in this occupation, and roughly one in six get vision benefits. More than half of Retail Associates (67 percent) survey participants are women. This report is based on answers to PayScale's salary questionnaire.
Job Description for Retail Associate
Retail associates work in department stores, supermarkets, sporting goods stores, and other retail environments. Generally, they provide support to customers, work to meet sales goals, and offer additional items to customers ("upselling" products and services as required by their employer). They must answer customer questions and help resolve concerns in a timely and friendly manner. Additionally, retail associates help ensure display areas are neat, and they may also double as a cashier in smaller stores.Read More...
Requirements vary for retail associate positions depending on the employer and position. Some positions require a high school diploma or equivalent, while others do not. Some employers prefer related experience, though most positions do not require it. Retail associates must have excellent customer service, communication, and interpersonal skills. They must work well with other members of their team, as well as independently with minimal supervision. Additionally, retail associates must be able to quickly learn about items offered in their store. This position may have some physical requirements, including the ability to move around the store and lift small amounts of weight (such as during restocking duties).
Retail associates may work part time or full time, and hours vary depending on the needs and operating hours of their employer. Retail associates may work days, evenings, and/or overnight; weekend and/or holiday shifts may be required. These positions may also be seasonal (for example, during the Christmas holiday).
Retail Associate Tasks
- Process payment for products or service, may maintain customer preference records.
- Assist the customer in selecting products/services, answer questions and check for stock and availability.
- Attend special training of products/services to understand the product features, trends or styles of the products/services.
- Sell the organization's products/services to new or established customers typically via walk-in business.
Common Career Paths for Retail Associate
Many Retail Associates move into a Retail Store Manager role, and folks who currently hold that position report a much higher median income of $41K per year. Typical career progression for a Retail Associate involves becoming a Retail Store Assistant Manager or a Retail Manager, roles that pay $13K more and $20K more on average.
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Popular Employer Salaries for Retail Associate
Ross Group, Inc, Ross Stores, Inc, Wal-Mart Stores, Inc, Macy's, Inc., and Kohl's Department Stores Inc are all popular places to work. The Home Depot Inc. offers the largest salaries in town — $25K on average. Retail Associates can also look forward to large paychecks at Wal-Mart Stores, Inc ($21K), Fred Meyer Inc ($21K), and TJ Maxx Inc ($20K).
Employees at Kohl's Department Stores Inc, Target Corporation, and Cracker Barrel Old Country Store can also expect below-average earnings of $17K, $18K, and $18K.
Popular Skills for Retail Associate
Retail Associates seem to require a number of specific skills. Fortunate workers who know Inventory Management command much higher paychecks, scoring salaries 28 percent above average. It is often found that people who know Customer Service are also skilled in Cash Handling.
Pay by Experience Level for Retail Associate
Median of all compensation (including tips, bonus, and overtime) by years of experience.
For Retail Associates, more experience in the field does not usually mean bigger paychecks. Those who have worked for fewer than five years take home a median salary of $19K, and workers with five to 10 years of experience earn a higher $21K on average. On average, Retail Associates make $21K following one to two decades on the job. In the end, more experience does seem to mean larger paychecks; seasoned Retail Associates with more than 20 years of experience earn a predictably higher median salary of $23K.
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