A Retail Banker earns an average wage of $13.29 per hour. Experience has a moderate effect on salary for this job. People in this job generally don't have more than 20 years' experience.

$24,911 - $47,447
(Median)
$25K
$35K
$47K
MEDIAN: $35,345
10%
50%
90%

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$10.57 - $16.79
(Median)
$11
$13
$17
MEDIAN: $13.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$16K$32K$48K
Salary
$24,911 - $47,447  
   
Bonus
$101.37 - $5,093  
Commission
$817 - $4,144  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$23,166 - $40,809  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 47
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$9$18$27
Hourly Rate
$10.57 - $16.79  
   
Overtime
$14.98 - $25.61  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$18K$36K$54K
Bonus
$101.37 - $5,093  
   
Commission
$817 - $4,144  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$23,166 - $40,809  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 122
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Job Description for Retail Banker

Retail bankers normally work one on one with customers to handle transactions such as check cashing, withdrawals, loan repayments, cash advances, and money transfers. They are also generally responsible for meeting sales goals. Retail bankers may work with customers in a face-to-face role at a physical bank location, or they may work in a call center environment. A successful retail banker has strong customer service skills, as well as a good understanding of basic math, basic computer skills, and some experience in sales. To excel in this role, a retail banker must understand all aspects of their business, from mortgage lending to brokerage investments in order to accurately assess the client's needs.

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Retail Banker Tasks

  • Open and perform account maintenance on certificate of deposit, consumer and business accounts.
  • Perform opening, closing, and other branch servicing duties such as cash and vault balancing.
  • Assists with courtesy and collection calls as needed and seeks assistance from more knowledgeable branch staff when necessary.
  • Process a variety of customer transactions accurately and efficiently in adherence to bank policies and regulations.
  • Address customer questions and concerns by phone and in person.

Common Career Paths for Retail Banker


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Retail Banker Job Listings

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Popular Employer Salaries for Retail Banker

Pay by Experience Level for Retail Banker

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Related Job Salaries

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Experience Affects Retail Banker Salaries

Late-Career
up arrow 52%

Experienced
up arrow 17%

Mid-Career
up arrow 6%

National Average
$30,000

Entry-Level
up arrow 4%

Skills That Affect Retail Banker Salaries

Consumer Loans
up arrow 7%

up arrow 5%

Customer Service
0%

National Average
$30,000

Banking
up arrow 1%

Microsoft Office
up arrow 7%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 28 votes.

Gender

Female
70 %
Male
30 %

Years of Experience

Less than 1 year
12%
1-4 years
51%
5-9 years
20%
10-19 years
15%
20 years or more
2%

Common Health Benefits

medical benefits
Medical: 86%
dental benefits
Dental: 77%
medical benefits
Vision: 70%
dental benefits
None: 12%
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