Larger retail stores with multiple types of goods often hire retail department managers to oversee a specific area or department. The retail department manager helps ensure the organization and tidiness of their area of responsibility. They also oversee efficient rotation and restock of inventory as needed, as well as the creation and/or execution of store displays for store sales and marketing promotions. Depending on the employer, the retail department manager may also be asked to conduct interviews with prospective employees and hire and schedule staff. Most stores expect this manager to oversee and participate in all necessary training, as well as supervise the employees in their department.
Retail Department Manager Tasks
Manage the selection, training and development of staff; ensure monthly sales quota are met.
Sell the organization's products and/or services to new or established customers; handle and resolve escalated customer complaints and issues.
Oversee day-to-day retail operations and staff; monitor and prioritize workflow and schedules.
Manage and stock inventory at specified levels.