Retail Department Manager Salary
Retail Department Managers in the United States take home an average $14.49 per hour. Compensation ranges between $10.21 per hour and $19.52. The most important factor affecting compensation for this group is the specific employer, followed by tenure and location. Job satisfaction for Retail Department Managers is high. Women make up a slight majority of Retail Department Managers (57 percent) survey respondents. Health benefits are not claimed by all — approximately one in four lack any form of coverage — but a strong majority have medical insurance, and the greater part have dental, too.
Job Description for Retail Department Manager
Larger retail stores with multiple types of goods often hire retail department managers to oversee a specific area or department. The retail department manager helps ensure the organization and tidiness of their area of responsibility. They also oversee efficient rotation and restock of inventory as needed, as well as the creation and/or execution of store displays for store sales and marketing promotions. Depending on the employer, the retail department manager may also be asked to conduct interviews with prospective employees and hire and schedule staff. Most stores expect this manager to oversee and participate in all necessary training, as well as supervise the employees in their department.Read More...
Retail department managers typically report to a store general manager. The department manager may be required to forecast and adhere to budgets in employee scheduling, training, and incidentals. Additionally, each department is typically given sales target data that the manager is expected to achieve through efforts in customer service, effective department displays, and inventory management.
The educational requirements for retail department manager positions vary by employer. In many cases, practical experience in a similar environment is given greater consideration than formal education. That said, upscale retailers typically give preference to candidates with a mix of retail experience and formal education in some sales or customer service discipline. Previous managerial experience is often preferred or required.
Retail Department Manager Tasks
- Manage the selection, training and development of staff; ensure monthly sales quota are met.
- Sell the organization's products and/or services to new or established customers; handle and resolve escalated customer complaints and issues.
- Oversee day-to-day retail operations and staff; monitor and prioritize workflow and schedules.
- Manage and stock inventory at specified levels.
Department Manager, Retail Store Job Listings
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Popular Employer Salaries for Retail Department Manager
Leading companies who hire large numbers of Retail Department Managers include Wal-Mart Stores, Inc, Lowe's Home Improvement Inc., Bed Bath & Beyond Inc, The Home Depot Inc., and Nordstrom, Inc. Those at H&M Hennes & Mauritz Inc. can expect to make the most, with the company offering a median salary of $53K. Other leaders in compensation levels are Bed Bath & Beyond Inc at $52K, Nordstrom, Inc. at $48K, and Lowe's Companies, Inc, where Retail Department Managers annually earn $40K.
Wal-Mart Stores, Inc, JCPenney, and The Home Depot Inc. are a few other employers known for handing out relatively lightweight salaries ($28K, $32K, and $34K respectively).
Popular Skills for Retail Department Manager
Retail Department Managers report a narrow range of specific skills. Most notably, skills in Sales Management, Customer Service, Merchandising, and Inventory Management are correlated to pay that is above average. Skills that are correlated to lower pay, on the other hand, include Inventory Management. Most people experienced in Customer Service also know Sales Management.
Pay by Experience Level for Retail Department Manager
Median of all compensation (including tips, bonus, and overtime) by years of experience.
For many Retail Department Managers, extensive experience does not lead to significantly more money. Someone who has worked for fewer than five years earns around $30K on average. Individuals with five to 10 years of experience don't get much more, though; the average income in this group is $33K. Retail Department Managers see a median salary of $36K after reaching one to two decades on the job. Veterans who have worked for more than two decades do tend to make the most in the end; the median pay for this group is $39K.