Retail general managers are responsible for running the retail store. They mange everything from checking inventory to disciplining and training employees to deciding which products to stock on shelves. They make sure the store is performing well, that customers are satisfied, and that subordinates are productive. General managers can be asked to work in a variety of environments; they may work in the office, on the retail floor, or at a warehouse. They also are responsible for selecting, training, and coaching staff members.
Retail General Manager (GM) Tasks
Resolve customer problems and handle customer complaints.
Work to meet all sales targets, plan store sales strategies, analyze sales data, and work to expand sales.
Manage retail store staff, hire and train new employees, motivate current employees, schedule employee hours, and oversee payroll.
Plan store layout and displays to simplify customer shopping and promote products.