A retail sales operations assistant is a combination between a low-level manager position and a retail sales floor position. Thus, these assistants must have experience working in retail and demonstrate the ability to manage people, including organizing schedules and making sure that customers always receive quality service.
Like many retail positions, a retail sales operations assistant must know how to handle inventory and run a cash register. They should always be able to locate and restock items if they are missing and answer customers' questions about inventory, price, and how items work.
While the majority of their time will be spent on the day-to-day operations of the store, such as reordering inventory and addressing the concerns of both upper-level management and lower-level employees, they may also run the cash register either has a regular duty or only during busy times or when the store is understaffed.
Applicants for the position should generally have a high school diploma and between 9 months and 2 years of retail experience.
Retail Sales Operations Assistant Tasks
Perform various sales floor duties, such as stocking products, arranging displays, and taking inventory.
Complete transactions and returns using a cash register.
Provide customer service by answering questions, finding and suggesting merchandise, and taking customer phone calls.
Perform other duties as assigned by the manager.