Retail Sales Representative Salary
Median pay for Retail Sales Representatives in the United States lies in the neighborhood of $10.96 per hour. The most important factor affecting compensation for this group is the particular firm, followed by the particular city and tenure. Male Retail Sales Representatives are just a bit more common among those who completed the questionnaire than females ones, with male workers composing 58 percent of the field. Most workers in this position report high levels of job satisfaction. Not all workers are lucky enough to have benefits; in fact, more than a third are without coverage. Medical insurance is claimed by more than half and dental insurance is reported by a little over a half. The numbers in this rundown were provided by PayScale's salary survey participants.
|Salary||$24,730 - $59,082|
|Bonus||$1,014 - $19,933|
|Commission||$391.49 - $29,291|
|Total Pay (|
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).)
|$18,886 - $54,265|
|Hourly Rate||$8.54 - $16.58|
|Overtime||$9.87 - $27.59|
|Bonus||$1,014 - $19,933|
|Commission||$391.49 - $29,291|
|Total Pay (||$18,886 - $54,265|
Job Description for Retail Sales Representative
Retail sales representatives are responsible for helping drive a store's sales of merchandise and services to customers. With the wide variety of retail environments, the specific products and services they represent can differ significantly between retailers, however, many of the tasks are universal for retail sales reps. They are generally expected to have working knowledge of the majority of the products a store sells, even when the representative is assigned to specific locations. Retail sales representatives should have a friendly demeanor, the ability to make customers feel welcome, excellent communication skills, the ability to explain the functions of various products and to direct customers to the locations within the store where they may find the products they're seeking.Read More...
Retail sales representatives typically work in a single location and are assigned shifts. Some retailers are open 24 hours, and may assign overnight shifts. Other retailers will have overnight shifts so that their stock rooms can be replenished while the store is closed to customers. Depending on the structure, representatives may work alone or in teams, and may or may not be assigned to specific departments. In most instances, retail sales positions include moderate physical demands, such as standing or walking for the majority of a shift, and the ability to lift heavy objects. Representatives may also be assigned secondary duties such as cash register operation, cleaning, inventory management, maintaining fixtures, loss prevention and stocking merchandise on shelves. Representatives assigned to specific areas may be reassigned to other areas as needed.
There are no formal education requirements for retail sales representative positions. Prospective employers often desire previous retail experience, while it is usually required for specialized departments. However, there are many positions that are entry-level (many high school and college students will work as retail sales reps as their first job). The majority of retail establishments train their reps in-house, either directly by managers or with other hourly employees acting as mentors.
Retail Sales Representative Tasks
- Sell products and services to customers, explaining and demonstrating their advantages.
- Process sales transactions and handle customer payments.
- Ensure that paperwork such as contracts or warranties are completed properly.
- Provide customer service, answering questions and resolving problems.
Common Career Paths for Retail Sales Representative
While not commonly seen, Retail Sales Representatives who transition into a Key Account Manager position may see a rise in pay. The median salary for Key Account Managers is $74K per year. It is quite typical for Retail Sales Representatives to transition into roles as Personal Bankers or Retail Store Managers, where reported median earnings are $5K and $11K higher per year.
Popular Employer Salaries for Retail Sales Representative
Well-known firms with a reputation for hiring numerous Retail Sales Representatives include Verizon Wireless, Advantage Sales & Marketing, LLC, T-Mobile, Inc., Acosta Sales & Marketing Company, Inc., and Nestles'. Retail Sales Representatives seeking a sizable paycheck can earn the most at Kellogg Co, where the average salary comes to $62K. Other big spenders include Frito-Lay, Inc., Mondelez International, Inc., and Nestles', top-paying firms where Retail Sales Representatives see paychecks nearing $55K, $50K, or $44K.
Sprint Nextel Corporation, Best Buy and Kay Jewelers are three other employers with a reputation for below-average pay, showing salaries around $21K, $23K, and $23K.
Popular Skills for Retail Sales Representative
Survey respondents exploit a significant toolbox of skills in their work. Most notably, facility with Account Sales, Field Sales, and Customer Relationship Management (CRM) are correlated to pay that is significantly above average, leading to increases of 73 percent, 68 percent, and 17 percent, respectively. Those listing Bilingual as a skill should be prepared for drastically lower pay. Cash Handling and Sales also typically command lower compensation. The majority of those who know Customer Relations also know Merchandising.
Pay by Experience Level for Retail Sales Representative
Median of all compensation (including tips, bonus, and overtime) by years of experience.
Experience and income seem to be closely related; in general, the survey respondents who had worked for more years reported higher incomes. The average beginner in this position makes around $26K, but folks who have been around for five to 10 years see a markedly higher median salary of $34K. Retail Sales Representatives claiming one to two decades of experience make an estimated median of $37K. Old hands who claim more than two decades on the job enjoy average earnings of $46K.
Pay Difference by Location
For Retail Sales Representatives, working in the bustling city of Omaha has its advantages, including an above-average pay rate. Retail Sales Representatives will also find cushy salaries in Cincinnati (+49 percent), Grand Rapids (+45 percent), Houston (+34 percent), and Orlando (+22 percent). Retail Sales Representatives in Miami make 20 percent less than the national average, proving that location is a major factor in pay. A couple other locations with smaller-than-average paychecks include San Diego (16 percent lower) and San Francisco (8 percent lower).
Retail Sales Representative Reviews
Related Job Salaries
Key Stats for Retail Sales Representative
Rated 4 out of 5
based on 72 votes.