Retail Sales Representative Salary

Pay for Retail Sales Representatives in the United States sits in the ballpark of $11.30 per hour. The specific employer is the main element affecting pay for this group — the particular city and years of experience are driving factors as well. Male Retail Sales Representatives are just a bit more common among those who completed the questionnaire than females ones, with male workers composing 55 percent of the field. Job satisfaction for Retail Sales Representatives is high. Although a majority have medical coverage and the larger part have dental coverage, more than a third claim no health benefits at all. The data for this synopsis comes from respondents who took the PayScale salary survey.

$24,662 - $56,283
$25K
$40K
$56K
MEDIAN: $40,059
10%
50%
90%

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$8.72 - $17.13
$8
$11
$17
MEDIAN: $11.30
10%
50%
90%

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$0$56K
Salary $24,662 - $56,283
Bonus $964 - $15,205
Profit Sharing $16,200
Commission $350.00 - $29,410
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$19,349 - $55,267
  • Country: United States
  • Currency: USD
  • Updated: 11 Jul 2017
  • Individuals Reporting: 199
Hourly Data $0$29
Hourly Rate $8.72 - $17.13
Overtime $10.00 - $29.99
Annual Data $0$55K
Bonus $964 - $15,205
Commission $350.00 - $29,410
Profit Sharing $16,200
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$19,349 - $55,267
  • Country: United States
  • Currency: USD
  • Updated: 11 Jul 2017
  • Individuals Reporting: 352

Find Out Exactly What You Should Be Paid

United States (change)

Employers: Start Here »

Job Description for Retail Sales Representative

Retail sales representatives are responsible for helping drive a store's sales of merchandise and services to customers. With the wide variety of retail environments, the specific products and services they represent can differ significantly between retailers, however, many of the tasks are universal for retail sales reps. They are generally expected to have working knowledge of the majority of the products a store sells, even when the representative is assigned to specific locations. Retail sales representatives should have a friendly demeanor, the ability to make customers feel welcome, excellent communication skills, the ability to explain the functions of various products and to direct customers to the locations within the store where they may find the products they're seeking.

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Retail Sales Representative Tasks

  • Sell products and services to customers, explaining and demonstrating their advantages.
  • Process sales transactions and handle customer payments.
  • Ensure that paperwork such as contracts or warranties are completed properly.
  • Provide customer service, answering questions and resolving problems.

Common Career Paths for Retail Sales Representative


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It's not very common for Retail Sales Representatives to move on to become Key Account Managers. Average pay for a Key Account Manager is $74K annually. Retail Sales Representatives most often move into positions as Personal Bankers or Retail Store Managers; those groups report median salaries that are $4K higher and $10K higher, respectively.

Retail Sales Representative Job Listings

Popular Employer Salaries for Retail Sales Representative


Many Retail Sales Representatives can be found at Verizon Wireless, Advantage Sales & Marketing, LLC, T-Mobile, Inc., Acosta Sales & Marketing Company, Inc., and Nestles', firms that are at the top of the field. Heading up the field in terms of compensation, Kellogg Co offers the most; Retail Sales Representatives earn $62K on average there. Also paying near the top of the field are Frito-Lay, Inc. at $55K, Mondelez International, Inc. at $50K, and Nestles', where Retail Sales Representatives annually earn $44K.

Sprint Nextel Corporation, Best Buy and Kay Jewelers are three other employers with a reputation for below-average pay, showing salaries around $21K, $23K, and $23K.

Popular Skills for Retail Sales Representative


Retail Sales Representatives report using a deep pool of skills on the job. Most notably, facility with Account Sales, Field Sales, and Customer Relationship Management (CRM) are correlated to pay that is significantly above average, leading to increases of 67 percent, 62 percent, and 13 percent, respectively. Those listing Bilingual as a skill should be prepared for drastically lower pay. Cash Handling and Sales also typically command lower compensation. It is often found that people who know Customer Relations are also skilled in Merchandising.

Pay by Experience Level for Retail Sales Representative

Pay by Experience for a Retail Sales Representative has a positive trend. An entry-level Retail Sales Representative with less than 5 years of experience can expect to earn an average total compensation of $26,000 based on 406 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Retail Sales Representative with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $34,000 based on 154 salaries. An experienced Retail Sales Representative which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $37,000 based on 93 salaries. A Retail Sales Representative with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $46,000 based on 35 salaries.

Pay Difference by Location

National Average: $30,831

Larger city markers indicate a job is popular in that location.

Omaha offers some of the highest pay in the country for Retail Sales Representatives, 52 percent above the national average. Retail Sales Representatives will also find cushy salaries in Cincinnati (+44 percent), Grand Rapids (+40 percent), Houston (+30 percent), and Orlando (+18 percent). One of the biggest compensable factors for Retail Sales Representatives is geography, with workers in Miami earning a whopping 23 percent below the national average. Workers in San Diego and San Francisco earn salaries that trail the national average for those in this profession (19 percent less and 12 percent less, respectively).

Retail Sales Representative Reviews

Q: What is it like working as a Retail Sales Representative?

Retail Sales Representative in Milford:
"2020 Companies is a joke."
Pros: I like that it is flexible with my time.
Cons: I do not like the pay, the management is full of broken promises, and there really isn't any job security.

Retail Sales Representative in New York:
Pros: The benefits matching 401k.
Cons: Don't give raises, no bonus.

Retail Sales Representative in Marietta:
"AT&T."
Pros: Great pay. Work with people. Great benefits. Many job options.
Cons: Micro manage. Rude customers. Many products to sell and learn.

Retail Sales Representative in Bargersville:
"Sales associate."
Pros: I enjoy working with people and I also enjoy helping people look and feel beautiful.
Cons: The pay isn't right and I don't get insurance.

Retail Sales Representative in Murray:
"People Person."
Pros: I love being around people and learning more and more about their lives being affected literally by electronics. It is a field that I am very interested in and can only assume that others are, also. I know that for me personally, being able to call or facetime my husband is an important part of our relationship being that we work almost an hour away from each other.
Cons: I dislike the down side of customer service. People blaming you for their electronical problems, their problems with any service pertaining to their device, and some people not understanding exactly what you are trying to explain to them. I also dislike the dress code. I understand the importance of appearances because looking professional is a key part of my job, people trust me with a lot (their bills, an expensive phone, their only way to communicate with their boss for work) and looking as professional as I can hopefully gives them the confidence that I understand and know how to do my job efficiently.

Retail Sales Representative in New York:
"I LIKE IT BUT IT CAN BE DIFFICULT."
Pros: WHAT I LIKE MOST ABOUT MY JOB IS THAT IT IS NICE WHEN CUSTOMERS AGREE TO COME SEE WHAT YOU HAVE FOR THEM.
Cons: WHEN CUSTOMERS WANT TO CURSE ME OUT BECAUSE I CALL THEM CONSTANTLY.

Retail Sales Representative in Texas City:
"Bad."
Pros: I love helping out people.
Cons: My boss is unorganized jealous acts like a child I have no benefits and my pay is very unreasonable.

Related Job Salaries

Key Stats for Retail Sales Representative

Gender

Female
45 %
Male
55 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 79 votes.
Less than 1 year
9%
1-4 years
50%
5-9 years
21%
10-19 years
15%
20 years or more
5%
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Location:
Years in Fields/Career:
United States (change)

Experience Affects Retail Sales Representative Salaries

▲50%

▲20%

▲12%

National Average
$31,000

▼14%

Skills That Affect Retail Sales Representative Salaries

Account Sales
▲67%

Field Sales
▲62%

Customer Relationship Management (CRM)
▲13%

Oral / Verbal Communication
▲3%


▼0%

National Average
$31,000




▼12%

▼16%

Bilingual
▼31%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 79 votes.

Gender

Female
45 %
Male
55 %

Years of Experience

Less than 1 year
9%
1-4 years
50%
5-9 years
21%
10-19 years
15%
20 years or more
5%

Common Health Benefits

medical benefits
Medical: 64%
dental benefits
Dental: 57%
vision benefits
Vision: 48%
no benefits
None: 35%
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