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Retail Sales Representative Salary

In a profession for which the median take-home is approximately $31K, just over two-fifths of overall earnings for Retail Sales Representatives arrives through commissions. Total cash compensation to Retail Sales Representatives approaches anywhere from $18K on the lower end to $54K on the higher end; in exceptional cases, this can include more than $10K from bonuses and upwards of $4K from profit sharing. The particular firm is the biggest factor affecting pay for this group, followed by geography and experience level. Male Retail Sales Representatives are just a bit more common among those who completed the questionnaire than females ones, with male workers composing 53 percent of the field. Job satisfaction is high and work is enjoyable for most Retail Sales Representatives. Some workers in this field — just under one in three — are not awarded benefits. Medical coverage is reported by the larger part and dental plans are enjoyed by the greater part. This snapshot results from replies to PayScale's salary survey.

$22,962 - $54,495
(Median)
$23K
$36K
$54K
MEDIAN: $35,768
10%
50%
90%

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$7.98 - $15.63
(Median)
$8
$11
$16
MEDIAN: $10
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$19K$38K$57K
Salary
$22,962 - $54,495  
   
Bonus
$0.00 - $10,063  
Profit Sharing
$98.63 - $4,055  
Commission
$98.39 - $25,788  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$17,742 - $54,288  
Country: United States | Currency: USD | Updated: 1 Apr 2015 | Individuals Reporting: 482
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$10$20$30
Hourly Rate
$7.98 - $15.63  
   
Hourly Tips
$0.69 - $3.17  
Overtime
$9.83 - $25.17  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$20K$40K$60K
Bonus
$0.00 - $10,063  
   
Commission
$98.39 - $25,788  
Profit Sharing
$98.63 - $4,055  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$17,742 - $54,288  
Country: United States | Currency: USD | Updated: 1 Apr 2015 | Individuals Reporting: 672

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Job Description for Retail Sales Representative

Retail sales representatives are responsible for helping drive a store's sales of merchandise and services to customers. With the wide variety of retail environments, the specific products and services they represent can differ significantly between retailers, however, many of the tasks are universal for retail sales reps. They are generally expected to have working knowledge of the majority of the products a store sells, even when the representative is assigned to specific locations. Retail sales representatives should have a friendly demeanor, the ability to make customers feel welcome, excellent communication skills, the ability to explain the functions of various products and to direct customers to the locations within the store where they may find the products they're seeking.

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Retail Sales Representative Tasks

  • Ensure that paperwork such as contracts or warranties are completed properly.
  • Provide customer service, answering questions and resolving problems.
  • Sell products and services to customers, explaining and demonstrating their advantages.
  • Process sales transactions and handle customer payments.

Common Career Paths for Retail Sales Representative


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Retail Sales Representatives do not often transition into Account Executive roles. The role averages $51K per year. Career advancement for the typical Retail Sales Representative often leads to becoming a Personal Banker or a Retail Store Manager; median salaries in these positions are $4K higher and $10K higher, respectively.

Retail Sales Representative Job Listings

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Popular Employer Salaries for Retail Sales Representative


Verizon Wireless, T-Mobile, Inc., Sprint Nextel Corporation, Best Buy, and Advantage Sales & Marketing, LLC are leaders in the field that employ a large number of Retail Sales Representatives. The biggest paychecks can be found at Kellogg Co — the median salary there is $49K. Nestles', Verizon Wireless, and PepsiCo Inc are a few other companies that offer generous salaries, with Retail Sales Representatives earning around $48K, $41K, or $39K at each firm, respectively.

The lowest salaries can be found at Best Buy — median pay is $22K — and there is little variation in compensation, with paychecks starting at $18K and only reaching $28K. Others at the bottom of the scale for this job include Sprint Nextel Corporation at $25K, and Acosta Sales & Marketing Company, Inc. where $25K is the norm, but it is worth noting that some Retail Sales Representatives there earn up to $49K.

Popular Skills for Retail Sales Representative


Retail Sales Representatives generally report applying a varied skill set to their work. Most notably, facility with Field Sales, Sales, and Customer Relations are correlated to pay that is significantly above average, leading to increases of 63 percent, 18 percent, and 5 percent, respectively. Skills that are correlated to lower pay, on the other hand, include Oral / Verbal Communication, Customer Relationship Management, and Customer Service. Those educated in Customer Relations tend to be well versed in Merchandising.

Pay by Experience Level for Retail Sales Representative

Median of all compensation (including tips, bonus, and overtime) by years of experience.


For many Retail Sales Representatives, extensive experience does not lead to significantly more money. The average beginner in this position makes around $28K, but folks who have been around for five to 10 years see a markedly higher median salary of $36K. After working for 10 to 20 years, Retail Sales Representatives make a median salary of $37K. In the end, more experience does seem to mean larger paychecks; seasoned Retail Sales Representatives with more than 20 years of experience earn a predictably higher median salary of $38K.

Pay Difference by Location


Retail Sales Representatives will find that New York offers an impressive pay rate, one which exceeds the national average by 47 percent. Retail Sales Representatives can also look forward to large paychecks in cities like Grand Rapids (+40 percent), Seattle (+32 percent), St. Louis (+31 percent), and Orlando (+25 percent). One of the biggest compensable factors for Retail Sales Representatives is geography, with workers in Philadelphia earning a whopping 22 percent below the national average. Two other places where employers salaries are below the median are San Diego and Atlanta (16 percent lower).

Retail Sales Representative Reviews

What is it like working as a Retail Sales Representative at T-Mobile, Inc.?

Retail Sales Representative in Pasadena:
"Working For Tmobile USA Inc."
Pros: I do love where you can meet lots of people. You are aware of the growing technology of communications through the cell phone world. You can move up in the company with hard work. It is easier if you build great relationships with store managers and district managers. I love how Tmobile is competitive on the prices of plans and what types of benefits you can have. Lots of features for dirt prices plus be a major network. Great plans for employees and benefits for employees.
Cons: There is a lot of politics just like lots of companies. The world of cell phone plans are getting cheaper and therefore compensation is getting lower and lower. They did take away discounted phones to employees.

Related Job Salaries

United States (change)

Experience Affects Retail Sales Representative Salaries




National Average
$31,000


Skills That Affect Retail Sales Representative Salaries

Field Sales
up arrow 63%

up arrow 18%


National Average
$31,000

Merchandising
up arrow 1%

Customer Service
up arrow 4%

Customer Relationship Management (CRM)
up arrow 5%

Oral / Verbal Communication
up arrow 11%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 219 votes.

Gender

Female
47 %
Male
53 %

Years of Experience

Less than 1 year
8%
1-4 years
47%
5-9 years
25%
10-19 years
13%
20 years or more
7%

Common Health Benefits

medical benefits Medical: 67% dental benefits Dental: 57%
vision benefits Vision: 50% employee benefits None: 31%