Retail Sales Representative Salary

Commissions constitute a big slice (more than two-fifths on average) of overall compensation for Retail Sales Representatives, and the median take-home for this group lies near $31K. Total cash compensation to Retail Sales Representatives bottoms out near $18K and approaches $55K on the high end; the biggest paychecks include approximately $10K from bonuses and almost $5K from profit sharing. Earnings for this group are mostly affected by the company, followed by the particular city and tenure. Although the larger part have medical coverage and the greater part have dental coverage, roughly one in three claim no health benefits at all. The majority of workers are highly satisfied with their job. Women are just slightly outnumbered, with male Retail Sales Representatives making up 53 percent of survey respondents. This overview is based on answers to PayScale's salary questionnaire.

$23,525 - $56,114
(Median)
$24K
$36K
$56K
MEDIAN: $36,272
10%
50%
90%

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$7.99 - $15.69
(Median)
$8
$11
$16
MEDIAN: $10
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$19K$38K$57K
Salary
$23,525 - $56,114  
   
Bonus
$0.00 - $10,379  
Profit Sharing
$51.82 - $4,818  
Commission
$48.94 - $25,409  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$17,774 - $54,651  
Country: United States | Currency: USD | Updated: 2 Jul 2015 | Individuals Reporting: 470
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$10$20$30
Hourly Rate
$7.99 - $15.69  
   
Overtime
$9.56 - $25.64  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$20K$40K$60K
Bonus
$0.00 - $10,379  
   
Commission
$48.94 - $25,409  
Profit Sharing
$51.82 - $4,818  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$17,774 - $54,651  
Country: United States | Currency: USD | Updated: 2 Jul 2015 | Individuals Reporting: 692
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Job Description for Retail Sales Representative

Retail sales representatives are responsible for helping drive a store's sales of merchandise and services to customers. With the wide variety of retail environments, the specific products and services they represent can differ significantly between retailers, however, many of the tasks are universal for retail sales reps. They are generally expected to have working knowledge of the majority of the products a store sells, even when the representative is assigned to specific locations. Retail sales representatives should have a friendly demeanor, the ability to make customers feel welcome, excellent communication skills, the ability to explain the functions of various products and to direct customers to the locations within the store where they may find the products they're seeking.

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Retail Sales Representative Tasks

  • Ensure that paperwork such as contracts or warranties are completed properly.
  • Provide customer service, answering questions and resolving problems.
  • Sell products and services to customers, explaining and demonstrating their advantages.
  • Process sales transactions and handle customer payments.

Common Career Paths for Retail Sales Representative


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For Retail Sales Representatives, progressing to an Account Executive role may result in a significant raise. On average, an Account Executive can earn $51K annually. Retail Sales Representatives most often move into positions as Personal Bankers or Retail Store Managers; those groups report median salaries that are $4K higher and $10K higher, respectively.

Retail Sales Representative Job Listings

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Popular Employer Salaries for Retail Sales Representative


Verizon Wireless, Sprint Nextel Corporation, T-Mobile, Inc., Best Buy, and Advantage Sales & Marketing, LLC are among the top companies that take on many Retail Sales Representatives. The biggest paychecks can be found at Kellogg Co — the median salary there is $50K; however, employees are subject to a wide range in pay, with the lowest salaries sitting near $28K and highest ones in the neighborhood of $62K. Also paying near the top of the field are Nestles' at $45K, Frito-Lay, Inc. at $45K, and Verizon Wireless, where Retail Sales Representatives annually earn $41K.

A few other companies with smaller-than-average paychecks include Metropcs ($19K), AT&T Inc. ($22K), and Best Buy ($22K).

Popular Skills for Retail Sales Representative


Survey results suggest that Retail Sales Representatives put a wide range of professional skills to use. Most notably, facility with Field Sales, Customer Relationship Management (CRM), and Sales are correlated to pay that is significantly above average, leading to increases of 64 percent, 25 percent, and 18 percent, respectively. Skills that seem to negatively impact pay include Bilingual, Sales Management, and Oral / Verbal Communication. The majority of those who know Customer Relations also know Merchandising.

Pay by Experience Level for Retail Sales Representative

Median of all compensation (including tips, bonus, and overtime) by years of experience.


For many Retail Sales Representatives, extensive experience does not lead to significantly more money. Respondents with less than five years' experience take home $28K on average. In contrast, those who have been around for five to 10 years earn a noticeably higher average of $36K. Retail Sales Representatives see a median salary of $37K after reaching one to two decades on the job. Retail Sales Representatives who have acquired more than two decades of experience generally do see greater compensation; their average income is approximately $39K.

Pay Difference by Location


Omaha is home to an above-average pay rate for Retail Sales Representatives, 54 percent higher than the national average. Retail Sales Representatives will also find cushy salaries in New York (+54 percent), Seattle (+33 percent), Orlando (+29 percent), and Chicago (+18 percent). Place of residence plays a huge part in a Retail Sales Representative's salary, with Atlanta Retail Sales Representatives earning salaries that are 22 percent less than the national average. Employers pay around 22 percent less in Philadelphia and 18 percent less in San Diego, below-median salaries for those in this field.

Retail Sales Representative Reviews

What is it like working as a Retail Sales Representative at T-Mobile, Inc.?

Retail Sales Representative in Pasadena:
"Working For Tmobile USA Inc."
Pros: I do love where you can meet lots of people. You are aware of the growing technology of communications through the cell phone world. You can move up in the company with hard work. It is easier if you build great relationships with store managers and district managers. I love how Tmobile is competitive on the prices of plans and what types of benefits you can have. Lots of features for dirt prices plus be a major network. Great plans for employees and benefits for employees.
Cons: There is a lot of politics just like lots of companies. The world of cell phone plans are getting cheaper and therefore compensation is getting lower and lower. They did take away discounted phones to employees.

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Experience Affects Retail Sales Representative Salaries




National Average
$31,000


Skills That Affect Retail Sales Representative Salaries

Field Sales
up arrow 64%

Customer Relationship Management (CRM)
up arrow 25%

up arrow 18%

Customer Relations
up arrow 3%

National Average
$31,000

Merchandising
up arrow 3%


Oral / Verbal Communication
up arrow 10%

Sales Management
up arrow 13%

Bilingual
up arrow 19%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 202 votes.

Gender

Female
47 %
Male
53 %

Years of Experience

Less than 1 year
8%
1-4 years
48%
5-9 years
24%
10-19 years
13%
20 years or more
8%

Common Health Benefits

medical benefits Medical: 66% dental benefits Dental: 57%
vision benefits Vision: 50% employee benefits None: 32%
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