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Retail Sales Representative Salary

Commissions form a big slice (more than two-fifths) of total compensation for Retail Sales Representatives. The median income in this area hovers around $31K. Total cash compensation to Retail Sales Representatives approaches anywhere from $18K on the lower end to $54K on the higher end; in exceptional cases, this can include more than $10K from bonuses and upwards of $3K from profit sharing. The particular firm is the main element affecting pay for this group — the particular city and experience level are driving factors as well. Health benefits are not claimed by all — close to one-third lack any form of coverage — but the greater part have medical insurance, and more than half have dental, too. Most Retail Sales Representatives report high levels of job satisfaction. Women are just slightly outnumbered, with male Retail Sales Representatives making up 54 percent of survey respondents. The figures in this rundown are based on the results of PayScale's salary questionnaire.
$23,241 - $53,815
(Median)
23K
36K
45K
54K
MEDIAN: $35,541
10%
50%
75%
90%

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$7.94 - $15.72
(Median)
7
11
13
16
MEDIAN: $11.00
10%
50%
75%
90%

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National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$19K$38K$57K
Salary
$23,241 - $53,815  
   
Bonus
$0.00 - $10,175  
Profit Sharing
$99.33 - $2,517  
Commission
$247.30 - $27,080  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$17,635 - $54,308  
Country: United States | Currency: USD | Updated: 11 Dec 2014 | Individuals Reporting: 472
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$10$20$30
Hourly Rate
$7.94 - $15.72  
   
Hourly Tips
$0.69 - $3.17  
Overtime
$9.39 - $24.81  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$20K$40K$60K
Bonus
$0.00 - $10,175  
   
Commission
$247.30 - $27,080  
Profit Sharing
$99.33 - $2,517  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$17,635 - $54,308  
Country: United States | Currency: USD | Updated: 11 Dec 2014 | Individuals Reporting: 668
United States (change)

Job Description for Retail Sales Representative

Retail sales representatives are responsible for helping drive a store's sales of merchandise and services to customers. With the wide variety of retail environments, the specific products and services they represent can differ significantly between retailers, however, many of the tasks are universal for retail sales reps. They are generally expected to have working knowledge of the majority of the products a store sells, even when the representative is assigned to specific locations. Retail sales representatives should have a friendly demeanor, the ability to make customers feel welcome, excellent communication skills, the ability to explain the functions of various products and to direct customers to the locations within the store where they may find the products they're seeking.

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Retail Sales Representative Tasks

  • Ensure that paperwork such as contracts or warranties are completed properly.
  • Provide customer service, answering questions and resolving problems.
  • Sell products and services to customers, explaining and demonstrating their advantages.
  • Process sales transactions and handle customer payments.

Common Career Paths for Retail Sales Representative


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Compensation usually increases greatly for Retail Sales Representatives who advance to upper-end positions like Retail Store Manager. Retail Store Managers make $40K per year on average. Retail Sales Representatives typically move into roles as Personal Bankers or Retail Store Assistant Managers, and those positions pay $4K more and $1K more, respectively.

Retail Sales Representative Job Listings

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Popular Employer Salaries for Retail Sales Representative


Verizon Wireless, T-Mobile, Inc., Best Buy, Sprint Nextel Corporation, and Advantage Sales & Marketing, LLC are some prominent firms with considerable interest in employing a large team of Retail Sales Representatives. Kellogg Co offers the highest compensation with a median salary of $49K. Those in search of high salaries should also consider Nestles', Verizon Wireless, and PepsiCo Inc, top-paying firms where Retail Sales Representatives rake in a comfortable $44K, $41K, or $39K, respectively.

Best Buy offers the lowest pay in the field with a median salary of just $22K. There's also little variation in pay at the company, with pay ranging from $18K to $31K. Other low-paying employers include Acosta Sales & Marketing Company, Inc. at $25K and Sprint Nextel Corporation at $28K, though some Retail Sales Representatives there earn up to $38K.

Popular Skills for Retail Sales Representative


Retail Sales Representatives report using a pretty varied skill set on the job. Most notably, facility with Field Sales, Sales, and Customer Relations are correlated to pay that is significantly above average, leading to increases of 62 percent, 21 percent, and 4 percent, respectively. Skills that are correlated to lower pay, on the other hand, include Oral / Verbal Communication and Customer Service. Most people familiar with Customer Relations also know Merchandising.

Pay by Experience Level for Retail Sales Representative

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Respondents with less than five years' experience take home $28K on average. In contrast, those who have been around for five to 10 years earn a noticeably higher average of $36K. Retail Sales Representatives bring in $35K after working for 10 to 20 years. Seasoned veterans with 20 years under their belts enjoy a median income of $37K.

Retail Sales Representative Reviews

What is it like working as a Retail Sales Representative at T-Mobile, Inc.?

Retail Sales Representative in Pasadena:
"Working For Tmobile USA Inc."
Pros: I do love where you can meet lots of people. You are aware of the growing technology of communications through the cell phone world. You can move up in the company with hard work. It is easier if you build great relationships with store managers and district managers. I love how Tmobile is competitive on the prices of plans and what types of benefits you can have. Lots of features for dirt prices plus be a major network. Great plans for employees and benefits for employees.
Cons: There is a lot of politics just like lots of companies. The world of cell phone plans are getting cheaper and therefore compensation is getting lower and lower. They did take away discounted phones to employees.

Related Job Salaries

Experience Affects Retail Sales Representative Salaries




National Average
$31,000


Skills That Affect Retail Sales Representative Salaries

Field Sales
up arrow 62%

up arrow 21%

Customer Relations
up arrow 4%

Merchandising
up arrow 1%

National Average
$31,000

Customer Service
up arrow 4%

Oral / Verbal Communication
up arrow 11%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 233 votes.

Gender

Female
46 %
Male
54 %

Years of Experience

Less than 1 year
7%
1-4 years
47%
5-9 years
26%
10-19 years
14%
20 years or more
6%

Common Health Benefits

medical benefits Medical: 67% dental benefits Dental: 57%
vision benefits Vision: 49% employee benefits None: 32%