Retail Sales Representative Salary (United States)

Retail Sales Representatives in the United States typically take home $10.99 per hour. Pay starts at $7.93 per hour and can approach $15.39 on the higher side. Overall compensation packages to Retail Sales Representatives range from $23,294 on the low end to $54,531 on the high end; this includes bonuses that peak near $10,195 and profit sharing that approaches $2,534, with some high rollers snagging commissions as high as $27K. The most important factor affecting compensation for this group is the company, followed by geography and years of experience. Although around one third lack health benefits of any kind, a majority do enjoy medical insurance, and more than half get dental coverage, too. Male Retail Sales Representatives are just a bit more common than females ones, with males workers composing 54 percent of the field. Job satisfaction is reported as high by the vast majority of workers. This synopsis is derived from the responses of individuals who took PayScale's salary survey.
Retail Sales Representative Salary (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$23,294 - $54,531
(Median)
23K
36K
45K
55K
MEDIAN: $35,834
10%
50%
75%
90%
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Retail Sales Representative Salary (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$7.93 - $15.39
(Median)
7
11
13
15
MEDIAN: $10
10%
50%
75%
90%
Add this chart to your site: 640px    300px

National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$19K$38K$57K
Salary
$23,294 - $54,531  
   
Bonus
$0.00 - $10,195  
Profit Sharing
$125.84 - $2,534  
Commission
$306.39 - $26,546  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$17,688 - $54,469  
PayScale
Country: United States | Currency: USD | Updated: 3 Sep 2014 | Individuals Reporting: 475
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$10$20$30
Hourly Rate
$7.93 - $15.39  
   
Overtime
$9.44 - $23.74  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$20K$40K$60K
Bonus
$0.00 - $10,195  
   
Commission
$306.39 - $26,546  
Profit Sharing
$125.84 - $2,534  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$17,688 - $54,469  
PayScale
Country: United States | Currency: USD | Updated: 3 Sep 2014 | Individuals Reporting: 688
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Job Description for Retail Sales Representative

Retail sales representatives are responsible for helping drive a store's sales of merchandise and services to customers. With the wide variety of retail environments, the specific products and services they represent can differ significantly between retailers, however, many of the tasks are universal for retail sales reps. They are generally expected to have working knowledge of the majority of the products a store sells, even when the representative is assigned to specific locations. Retail sales representatives should have a friendly demeanor, the ability to make customers feel welcome, excellent communication skills, the ability to explain the functions of various products and to direct customers to the locations within the store where they may find the products they're seeking.
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Retail Sales Representative Tasks
  • Ensure that paperwork such as contracts or warranties are completed properly.
  • Provide customer service, answering questions and resolving problems.
  • Sell products and services to customers, explaining and demonstrating their advantages.
  • Process sales transactions and handle customer payments.

Common Career Paths for Retail Sales Representative

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Additional career progression often leads to a hefty increase in pay for Retail Sales Representatives. At the upper end, those who move into a Retail Store Manager role can bring in an extra $9,226 per year. A Personal Banker or an Administrative Assistant is a typical transition from a Retail Sales Representative role.

Retail Sales Representative Job Listings

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Popular Employer Salaries for Retail Sales Representative

Verizon Wireless, T-Mobile, Inc., Best Buy, Advantage Sales & Marketing, LLC, and Sprint Nextel Corporation are among the top companies that take on many Retail Sales Representatives. Kellogg Co offers the largest salaries in town—$48,921 on average—but the considerable range in workers' salaries (stretching from $28K to $65K) creates a rather varied pay scale. Also paying near the top of the field are Verizon Wireless at $40,721, PepsiCo Inc at $39,400, and T-Mobile, Inc., where Retail Sales Representatives annually earn $34,617.
With a median employee salary of $21,720, Best Buy pays significantly less than other companies with the same focus (less than half of the top paying company's rate). Others at the bottom of the scale for this job include Acosta Sales & Marketing Company, Inc. at $24,625, and Sprint Nextel Corporation where $24,920 is the norm, but it is worth noting that some Retail Sales Representatives there earn up to $39K.

Popular Skills for Retail Sales Representative

Survey takers who work as Retail Sales Representatives usually report a few specific skills. Most notably, facility with Field Sales, Sales, and Customer Relations are correlated to pay that is significantly above average, leading to increases of 61 percent, 19 percent, and 5 percent, respectively. Skills that pay less than market rate include Customer Service. It is often found that people who know Customer Relations are also skilled in Merchandising.

Pay by Experience Level for Retail Sales Representative

Median of all compensation (including tips, bonus, and overtime) by years of experience.
New salaries start at $29K and reach $36K in five to 10 years. Between 10 and 20 years, pay reaches $35K. As Retail Sales Representatives reach 20 years on the job, salary growth continues to be strong, with earnings averaging $35K. Experienced employees who have 10-20 years of experience make up 14 percent of the workforce; inexperienced individuals who have been working for less than one year comprise 7 percent, and senior people with more than 20 years under their belt fill out the remaining 6 percent. Age distribution in this workforce is concentrated between one and nine years of experience; most of respondents fall in this range.

Pay Difference By Location

Miami
up arrow 44%
Grand Rapids
up arrow 39%
Boston
up arrow 33%
Seattle
up arrow 31%
St. Louis
up arrow 29%
New York
up arrow 26%
Chicago
up arrow 19%
Charlotte
up arrow 11%
Dallas
up arrow 2%
Houston
up arrow 1%
National Average
$31,000
Los Angeles
up arrow 3%
Atlanta
up arrow 10%
San Francisco
up arrow 11%
San Diego
up arrow 12%
Philadelphia
up arrow 23%
Larger circles over a city indicate a job is popular in that location.
For Retail Sales Representatives, busy Miami offers a higher-than-average pay rate, 44 percent above the national average. Also paying near the top of the field are Grand Rapids, Boston, Seattle, and St. Louis, where Retail Sales Representatives annually earn 39 percent, 33 percent, 31 percent, and 29 percent more than the national average. Place of residency plays a huge part in a Retail Sales Representative's salary, with Philadelphia Retail Sales Representatives earning salaries that are 23 percent less than the national average. Two other places where employers offer below-median salaries are San Diego (-12 percent) and San Francisco (-11 percent).

Retail Sales Representative Reviews

What is it like working as a Retail Sales Representative at T-Mobile, Inc.?
Retail Sales Representative in Pasadena:
"Working For Tmobile USA Inc."
Pros: I do love where you can meet lots of people. You are aware of the growing technology of communications through the cell phone world. You can move up in the company with hard work. It is easier if you build great relationships with store managers and district managers. I love how Tmobile is competitive on the prices of plans and what types of benefits you can have. Lots of features for dirt prices plus be a major network. Great plans for employees and benefits for employees.
Cons: There is a lot of politics just like lots of companies. The world of cell phone plans are getting cheaper and therefore compensation is getting lower and lower. They did take away discounted phones to employees.

Related Job Salaries

Experience Affects Retail Sales Representative Salaries

National Average
$31,000

Skills That Affect Retail Sales Representative Salaries

Field Sales
up arrow 61%
up arrow 19%
National Average
$31,000
Merchandising
up arrow 1%
Customer Service
up arrow 4%

Job Satisfaction

Highly satisfied Image
Highly satisfied
Rated 4 out of 5 based on 247 votes.

Gender

Female
46%
female alumni
 
Male
54%
male alumni

Years of Experience

Less than 1 year
7%
1-4 years
46%
5-9 years
26%
10-19 years
14%
20 years or more
6%

Common Health Benefits

medical benefits Medical: 67% dental benefits Dental: 57%
vision benefits Vision: 48% employee benefits None: 32%
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