Retail Sales Representative Salary (United States)

For Retail Sales Representatives, commissions account for a significant portion of income and add up to more than two-fifths of their $31,043 annual pay. Pay ranges from $7.93 per hour on the low end to $15.39 on the higher side. Earnings for this group are mostly affected by the company, followed by the particular city and years of experience. Some workers in this field—around one third—are not awarded benefits. Medical coverage is reported by more than half and dental plans are enjoyed by more than half. Men just barely outnumber women in the field at 54 percent. For the most part, Retail Sales Representatives enjoy their work and report high levels of job satisfaction. The data in this summary comes from the PayScale salary survey.
Retail Sales Representative Salary (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$23,294 - $54,531
(Median)
23K
36K
45K
55K
MEDIAN: $35,834
10%
50%
75%
90%
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Retail Sales Representative Salary (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$7.93 - $15.39
(Median)
7
11
13
15
MEDIAN: $10
10%
50%
75%
90%
Add this chart to your site: 640px    300px

National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$19K$38K$57K
Salary
$23,294 - $54,531  
   
Bonus
$0.00 - $10,195  
Profit Sharing
$125.84 - $2,534  
Commission
$306.39 - $26,546  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$17,688 - $54,469  
Country: United States | Currency: USD | Updated: 3 Sep 2014 | Individuals Reporting: 475
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$10$20$30
Hourly Rate
$7.93 - $15.39  
   
Overtime
$9.44 - $23.74  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$20K$40K$60K
Bonus
$0.00 - $10,195  
   
Commission
$306.39 - $26,546  
Profit Sharing
$125.84 - $2,534  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$17,688 - $54,469  
Country: United States | Currency: USD | Updated: 3 Sep 2014 | Individuals Reporting: 688
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Job Description for Retail Sales Representative

Retail sales representatives are responsible for helping drive a store's sales of merchandise and services to customers. With the wide variety of retail environments, the specific products and services they represent can differ significantly between retailers, however, many of the tasks are universal for retail sales reps. They are generally expected to have working knowledge of the majority of the products a store sells, even when the representative is assigned to specific locations. Retail sales representatives should have a friendly demeanor, the ability to make customers feel welcome, excellent communication skills, the ability to explain the functions of various products and to direct customers to the locations within the store where they may find the products they're seeking.
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Retail Sales Representative Tasks
  • Ensure that paperwork such as contracts or warranties are completed properly.
  • Provide customer service, answering questions and resolving problems.
  • Sell products and services to customers, explaining and demonstrating their advantages.
  • Process sales transactions and handle customer payments.

Common Career Paths for Retail Sales Representative

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Additional career progression often leads to a hefty increase in pay for Retail Sales Representatives. At the upper end, those who move into a Retail Store Manager role can bring in an extra $9,226 per year. A Retail Sales Representative may also move into a role as a Personal Banker or an Administrative Assistant.

Retail Sales Representative Job Listings

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Popular Employer Salaries for Retail Sales Representative

Known for taking on a considerable number of Retail Sales Representatives, Verizon Wireless, T-Mobile, Inc., Best Buy, Advantage Sales & Marketing, LLC, and Sprint Nextel Corporation are leading firms in the industry. Retail Sales Representatives seeking a sizable paycheck can earn the most at Kellogg Co, where typical salaries come to $48,921, though the large difference in pay between employees at the top ($28K) and those starting out ($65K) creates a rather diverse pay scale. Other leaders in compensation levels are Verizon Wireless at $40,721, PepsiCo Inc at $39,400, and T-Mobile, Inc., where Retail Sales Representatives annually earn $34,617.
Best Buy employees cannot expect much in terms of compensation—the median salary amounts to only $21,720, less than half of the top paying company's rate. Other low-paying employers include Acosta Sales & Marketing Company, Inc. at $24,625 and Sprint Nextel Corporation at $24,920, though some Retail Sales Representatives there earn up to $39K.

Popular Skills for Retail Sales Representative

Retail Sales Representatives report using a pretty varied skill set on the job. Most notably, facility with Field Sales, Sales, and Customer Relations are correlated to pay that is significantly above average, leading to increases of 61 percent, 19 percent, and 5 percent, respectively. Skills that seem to negatively impact pay include Customer Service. Most people experienced in Customer Relations also know Merchandising.

Pay by Experience Level for Retail Sales Representative

Median of all compensation (including tips, bonus, and overtime) by years of experience.
Starting out, salaries are typically $29K, which grows to $36K after five to 10 years. Earnings total $35K after one to two decades. As Retail Sales Representatives reach 20 years on the job, salary growth continues to be strong, with earnings averaging $35K. Experienced employees who have 10-20 years of experience make up 14 percent of the workforce; inexperienced individuals who have been working for less than one year comprise 7 percent, and senior people with more than 20 years under their belt fill out the remaining 6 percent. Between one and nine years of experience is the norm for people in this field—most of those surveyed fit this bill.

Pay Difference By Location

Miami
up arrow 44%
Grand Rapids
up arrow 39%
Boston
up arrow 33%
Seattle
up arrow 31%
St. Louis
up arrow 29%
New York
up arrow 26%
Chicago
up arrow 19%
Charlotte
up arrow 11%
Dallas
up arrow 2%
Houston
up arrow 1%
National Average
$31,000
Los Angeles
up arrow 3%
Atlanta
up arrow 10%
San Francisco
up arrow 11%
San Diego
up arrow 12%
Philadelphia
up arrow 23%
Larger circles over a city indicate a job is popular in that location.
For Retail Sales Representatives, working in the bustling city of Miami has its advantages, including an above-average pay rate. Grand Rapids, Boston, Seattle, and St. Louis are a few other cities that offer generous salaries, with Retail Sales Representatives earning around 39 percent, 33 percent, 31 percent, and 29 percent more than average. Retail Sales Representatives in Philadelphia earn salaries far below the national average by 23 percent, proving that geography overwhelmingly affects the pay scale for those in this field. A couple other locations with smaller-than-average paychecks include San Diego (-12 percent) and San Francisco (-11 percent).

Retail Sales Representative Reviews

What is it like working as a Retail Sales Representative at T-Mobile, Inc.?
Retail Sales Representative in Pasadena:
"Working For Tmobile USA Inc."
Pros: I do love where you can meet lots of people. You are aware of the growing technology of communications through the cell phone world. You can move up in the company with hard work. It is easier if you build great relationships with store managers and district managers. I love how Tmobile is competitive on the prices of plans and what types of benefits you can have. Lots of features for dirt prices plus be a major network. Great plans for employees and benefits for employees.
Cons: There is a lot of politics just like lots of companies. The world of cell phone plans are getting cheaper and therefore compensation is getting lower and lower. They did take away discounted phones to employees.

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Experience Affects Retail Sales Representative Salaries

National Average
$31,000

Skills That Affect Retail Sales Representative Salaries

Field Sales
up arrow 61%
up arrow 19%
National Average
$31,000
Merchandising
up arrow 1%
Customer Service
up arrow 4%

Job Satisfaction

Highly satisfied Image
Highly satisfied
Rated 4 out of 5 based on 247 votes.

Gender

Female
46%
female alumni
 
Male
54%
male alumni

Years of Experience

Less than 1 year
7%
1-4 years
46%
5-9 years
26%
10-19 years
14%
20 years or more
6%

Common Health Benefits

medical benefits Medical: 67% dental benefits Dental: 57%
vision benefits Vision: 48% employee benefits None: 32%