Retail Sales Representative Salary

Commissions constitute a big slice (just over two-fifths on average) of overall compensation for Retail Sales Representatives, and the median take-home for this group lies near $31K. With some bonuses approaching $10K and certain profit sharing proceeds approaching $5K, overall incomes of Retail Sales Representatives spread between $18K and $55K depending on individual performance. Compensation for this group is mainly affected by the specific employer, but geography and experience level are influential factors as well. Job satisfaction for Retail Sales Representatives is high. Although about a third lack health benefits of any kind, the larger part do enjoy medical insurance, and a majority get dental coverage, too. Women are just slightly outnumbered, with male Retail Sales Representatives making up 54 percent of survey respondents. This snapshot results from replies to PayScale's salary survey.

$23,487 - $55,927
(Median)
$23K
$36K
$56K
MEDIAN: $36,291
10%
50%
90%

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$7.98 - $15.71
(Median)
$8
$11
$16
MEDIAN: $10
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$19K$38K$57K
Salary
$23,487 - $55,927  
   
Bonus
$0.00 - $10,302  
Profit Sharing
$51.82 - $4,818  
Commission
$49.66 - $25,372  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$17,778 - $54,650  
Country: United States | Currency: USD | Updated: 20 Jun 2015 | Individuals Reporting: 475
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$10$20$30
Hourly Rate
$7.98 - $15.71  
   
Overtime
$9.60 - $25.62  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$20K$40K$60K
Bonus
$0.00 - $10,302  
   
Commission
$49.66 - $25,372  
Profit Sharing
$51.82 - $4,818  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$17,778 - $54,650  
Country: United States | Currency: USD | Updated: 20 Jun 2015 | Individuals Reporting: 688
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Job Description for Retail Sales Representative

Retail sales representatives are responsible for helping drive a store's sales of merchandise and services to customers. With the wide variety of retail environments, the specific products and services they represent can differ significantly between retailers, however, many of the tasks are universal for retail sales reps. They are generally expected to have working knowledge of the majority of the products a store sells, even when the representative is assigned to specific locations. Retail sales representatives should have a friendly demeanor, the ability to make customers feel welcome, excellent communication skills, the ability to explain the functions of various products and to direct customers to the locations within the store where they may find the products they're seeking.

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Retail Sales Representative Tasks

  • Ensure that paperwork such as contracts or warranties are completed properly.
  • Provide customer service, answering questions and resolving problems.
  • Sell products and services to customers, explaining and demonstrating their advantages.
  • Process sales transactions and handle customer payments.

Common Career Paths for Retail Sales Representative


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Retail Sales Representatives who go on to become Account Executives may see their salaries climb quite a bit. Median pay for Account Executives is $51K annually. Typical career progression for a Retail Sales Representative involves becoming a Personal Banker or a Retail Store Manager, roles that pay $4K more and $10K more on average.

Retail Sales Representative Job Listings

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Popular Employer Salaries for Retail Sales Representative


Dominating the field, Verizon Wireless, Sprint Nextel Corporation, T-Mobile, Inc., Best Buy, and Advantage Sales & Marketing, LLC are top firms with a reputation for hiring a great number of Retail Sales Representatives. Retail Sales Representatives flock to Kellogg Co for generous paychecks, where average earnings of $50K lead the pack in compensation; however, Kellogg Co also provides employees with a wide spectrum of compensation ranging from $28K at one end to $62K at the other end. Those in search of high salaries should also consider Nestles', Frito-Lay, Inc., and Verizon Wireless, top-paying firms where Retail Sales Representatives rake in a respectable $45K, $45K, or $41K, respectively.

Also sliding in at the lower end of the scale are Metropcs ($19K), Best Buy ($22K), and Acosta Sales & Marketing Company, Inc. ($25K).

Popular Skills for Retail Sales Representative


Retail Sales Representatives generally report applying a varied skill set to their work. Most notably, facility with Field Sales, Customer Relationship Management (CRM), and Sales are correlated to pay that is significantly above average, leading to increases of 64 percent, 25 percent, and 17 percent, respectively. Skills that are correlated to lower pay, on the other hand, include Oral / Verbal Communication, Sales Management, and Customer Service. Most people familiar with Customer Relations also know Merchandising.

Pay by Experience Level for Retail Sales Representative

Median of all compensation (including tips, bonus, and overtime) by years of experience.


For Retail Sales Representatives, level of experience appears to be a somewhat less important part of the salary calculation — more experience does not correlate to noticeably higher pay. Although individuals who have less than five years' experience earn $28K on average, people with five to 10 years benefit from a notably larger average of $37K. For Retail Sales Representatives, 10 to 20 years of experience on the job amounts to an average salary of $37K. As Retail Sales Representatives reach more than two decades on the job, compensation remains commensurate with experience; the average pay in this group is $39K.

Pay Difference by Location


Omaha is home to an above-average pay rate for Retail Sales Representatives, 53 percent higher than the national average. Retail Sales Representatives can also look forward to large paychecks in cities like New York (+47 percent), Seattle (+33 percent), Orlando (+25 percent), and Chicago (+17 percent). Retail Sales Representatives in Atlanta report much lower salaries than the rest of the country — 25 percent below the national average — proving that residence is a major factor in overall pay. Workers in Philadelphia and San Diego earn salaries that trail the national average for those in this profession (22 percent less and 19 percent less, respectively).

Retail Sales Representative Reviews

What is it like working as a Retail Sales Representative at T-Mobile, Inc.?

Retail Sales Representative in Pasadena:
"Working For Tmobile USA Inc."
Pros: I do love where you can meet lots of people. You are aware of the growing technology of communications through the cell phone world. You can move up in the company with hard work. It is easier if you build great relationships with store managers and district managers. I love how Tmobile is competitive on the prices of plans and what types of benefits you can have. Lots of features for dirt prices plus be a major network. Great plans for employees and benefits for employees.
Cons: There is a lot of politics just like lots of companies. The world of cell phone plans are getting cheaper and therefore compensation is getting lower and lower. They did take away discounted phones to employees.

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Experience Affects Retail Sales Representative Salaries




National Average
$31,000


Skills That Affect Retail Sales Representative Salaries

Field Sales
up arrow 64%

Customer Relationship Management (CRM)
up arrow 25%

up arrow 17%

Customer Relations
up arrow 4%

National Average
$31,000

Merchandising
up arrow 3%


Sales Management
up arrow 10%

Oral / Verbal Communication
up arrow 10%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 204 votes.

Gender

Female
46 %
Male
54 %

Years of Experience

Less than 1 year
8%
1-4 years
48%
5-9 years
24%
10-19 years
13%
20 years or more
8%

Common Health Benefits

medical benefits Medical: 66% dental benefits Dental: 57%
vision benefits Vision: 50% employee benefits None: 32%
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