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Retail Sales Representative Salary

Commissions comprise a big part of overall income for Retail Sales Representatives. The median take-home amount in this area is around $31K, and on average, more than two-fifths of that final number comes from commissions. Total cash compensation for Retail Sales Representatives runs from $18K to $55K depending on bonuses that can occasionally exceed $10K and profit sharing that can reach almost $4K. The most influential factor affecting pay for this group is the company, though the particular city and experience level have a (lesser) impact as well. The majority of workers are highly satisfied with their job. Men make up a slight majority of Retail Sales Representatives (54 percent) who responded to the survey. Not all workers are lucky enough to have benefits; in fact, just under a third are without coverage. Medical insurance is claimed by the greater part and dental insurance is reported by the larger part. The figures in this rundown are based on the results of PayScale's salary questionnaire.

$23,223 - $54,709
(Median)
$23K
$36K
$55K
MEDIAN: $35,982
10%
50%
90%

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$8.00 - $15.64
(Median)
$8
$11
$16
MEDIAN: $10
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$19K$38K$57K
Salary
$23,223 - $54,709  
   
Bonus
$0.00 - $10,216  
Profit Sharing
$97.87 - $4,085  
Commission
$51.06 - $25,759  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$17,882 - $54,570  
Country: United States | Currency: USD | Updated: 16 May 2015 | Individuals Reporting: 485
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$10$20$30
Hourly Rate
$8.00 - $15.64  
   
Overtime
$9.72 - $25.29  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$20K$40K$60K
Bonus
$0.00 - $10,216  
   
Commission
$51.06 - $25,759  
Profit Sharing
$97.87 - $4,085  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$17,882 - $54,570  
Country: United States | Currency: USD | Updated: 16 May 2015 | Individuals Reporting: 680
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Job Description for Retail Sales Representative

Retail sales representatives are responsible for helping drive a store's sales of merchandise and services to customers. With the wide variety of retail environments, the specific products and services they represent can differ significantly between retailers, however, many of the tasks are universal for retail sales reps. They are generally expected to have working knowledge of the majority of the products a store sells, even when the representative is assigned to specific locations. Retail sales representatives should have a friendly demeanor, the ability to make customers feel welcome, excellent communication skills, the ability to explain the functions of various products and to direct customers to the locations within the store where they may find the products they're seeking.

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Retail Sales Representative Tasks

  • Ensure that paperwork such as contracts or warranties are completed properly.
  • Provide customer service, answering questions and resolving problems.
  • Sell products and services to customers, explaining and demonstrating their advantages.
  • Process sales transactions and handle customer payments.

Common Career Paths for Retail Sales Representative


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Though not the most common occurrence, Retail Sales Representatives sometimes become Account Executives, where the average income is $51K per year. Retail Sales Representatives most often move into positions as Personal Bankers or Retail Store Managers; those groups report median salaries that are $4K higher and $10K higher, respectively.

Retail Sales Representative Job Listings

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Popular Employer Salaries for Retail Sales Representative


Verizon Wireless, T-Mobile, Inc., Sprint Nextel Corporation, Best Buy, and Advantage Sales & Marketing, LLC are all popular places to work. Kellogg Co offers the largest salaries in town ($50K on average), but the considerable range in workers' salaries creates a rather varied pay scale that stretches from $28K to $62K. Retail Sales Representatives will also find cushy salaries at Nestles' (+$48K), Frito-Lay, Inc. (+$43K), and Verizon Wireless (+$41K).

Other low-paying employers include Best Buy at $23K and Sprint Nextel Corporation at $25K, though some Retail Sales Representatives there earn up to $38K.

Popular Skills for Retail Sales Representative


Retail Sales Representatives generally report applying a varied skill set to their work. Most notably, facility with Field Sales and Sales are correlated to pay that is significantly above average, leading to increases of 63 percent and 17 percent, respectively. At the other end of the pay range are skills like Oral / Verbal Communication, Sales Management, and Customer Service. The majority of those who know Customer Relations also know Merchandising.

Pay by Experience Level for Retail Sales Representative

Median of all compensation (including tips, bonus, and overtime) by years of experience.


For Retail Sales Representatives, more experience in the field does not usually mean bigger paychecks. Those in the early stages of their career can expect to make around $28K; however, individuals with five to 10 years of experience bring in $37K on average — a distinctly larger sum. For Retail Sales Representatives, 10 to 20 years of experience on the job amounts to an average salary of $37K. Old hands boasting more than twenty years of relevant experience report pay that is more or less commensurate with that extensive experience; average earnings for this group come out to approximately $38K.

Pay Difference by Location


New York offers some of the highest pay in the country for Retail Sales Representatives, 46 percent above the national average. Retail Sales Representatives will also find cushy salaries in Seattle (+32 percent), St. Louis (+31 percent), Orlando (+25 percent), and Chicago (+17 percent). Place of residence plays a huge part in a Retail Sales Representative's salary, with Atlanta Retail Sales Representatives earning salaries that are 30 percent less than the national average. Two other places where employers offer below-median salaries are Philadelphia (22 percent less) and San Diego (16 percent less).

Retail Sales Representative Reviews

What is it like working as a Retail Sales Representative at T-Mobile, Inc.?

Retail Sales Representative in Pasadena:
"Working For Tmobile USA Inc."
Pros: I do love where you can meet lots of people. You are aware of the growing technology of communications through the cell phone world. You can move up in the company with hard work. It is easier if you build great relationships with store managers and district managers. I love how Tmobile is competitive on the prices of plans and what types of benefits you can have. Lots of features for dirt prices plus be a major network. Great plans for employees and benefits for employees.
Cons: There is a lot of politics just like lots of companies. The world of cell phone plans are getting cheaper and therefore compensation is getting lower and lower. They did take away discounted phones to employees.

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Experience Affects Retail Sales Representative Salaries




National Average
$31,000


Skills That Affect Retail Sales Representative Salaries

Field Sales
up arrow 63%

up arrow 17%

Customer Relations
up arrow 2%

National Average
$31,000

Merchandising
up arrow 4%

Customer Relationship Management (CRM)
up arrow 5%


Sales Management
up arrow 7%

Oral / Verbal Communication
up arrow 11%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 213 votes.

Gender

Female
46 %
Male
54 %

Years of Experience

Less than 1 year
8%
1-4 years
48%
5-9 years
24%
10-19 years
13%
20 years or more
8%

Common Health Benefits

medical benefits Medical: 66% dental benefits Dental: 57%
vision benefits Vision: 50% employee benefits None: 31%
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