Retail Sales Representatives in the United States pull down an average of $10.85 per hour. Earnings for this group are mostly affected by the company, followed by the particular city and experience level. The majority of Retail Sales Representatives claim high levels of job satisfaction. Male Retail Sales Representatives are just a bit more common among those who completed the questionnaire than females ones, with male workers composing 56 percent of the field. While more than a third report receiving no health benefits, more than half do receive medical coverage, and over one-half have dental, as well. The data for this synopsis comes from respondents who took the PayScale salary survey.

$24,034 - $57,440
$24K
$39K
$57K
MEDIAN: $39,084
10%
50%
90%

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$8.38 - $16.47
$8
$11
$16
MEDIAN: $10.85
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$20K$40K$60K
Salary
$24,034 - $57,440  
   
Bonus
$1,003 - $19,489  
Profit Sharing
$1,500  
Commission
$304.10 - $29,374  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$18,696 - $54,267  
Country: United States | Currency: USD | Updated: 18 Jan 2017 | Individuals Reporting: 232
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$10$20$30
Hourly Rate
$8.38 - $16.47  
   
Overtime
$9.87 - $27.40  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$20K$40K$60K
Bonus
$1,003 - $19,489  
   
Commission
$304.10 - $29,374  
Profit Sharing
$1,500  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$18,696 - $54,267  
Country: United States | Currency: USD | Updated: 18 Jan 2017 | Individuals Reporting: 425

Find Out Exactly What You Should Be Paid

United States (change)

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Job Description for Retail Sales Representative

Retail sales representatives are responsible for helping drive a store's sales of merchandise and services to customers. With the wide variety of retail environments, the specific products and services they represent can differ significantly between retailers, however, many of the tasks are universal for retail sales reps. They are generally expected to have working knowledge of the majority of the products a store sells, even when the representative is assigned to specific locations. Retail sales representatives should have a friendly demeanor, the ability to make customers feel welcome, excellent communication skills, the ability to explain the functions of various products and to direct customers to the locations within the store where they may find the products they're seeking.

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Retail Sales Representative Tasks

  • Sell products and services to customers, explaining and demonstrating their advantages.
  • Process sales transactions and handle customer payments.
  • Ensure that paperwork such as contracts or warranties are completed properly.
  • Provide customer service, answering questions and resolving problems.

Common Career Paths for Retail Sales Representative


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While not commonly seen, Retail Sales Representatives who transition into a Key Account Manager position may see a rise in pay. The median salary for Key Account Managers is $74K per year. A common career progression for a Retail Sales Representative is to become a Personal Banker or a Retail Store Manager. Compared to Retail Sales Representatives, the first group earns $5K more on average, and the second group earns $11K more.

Retail Sales Representative Job Listings

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Popular Employer Salaries for Retail Sales Representative


Verizon Wireless, Advantage Sales & Marketing, LLC, T-Mobile, Inc., Acosta Sales & Marketing Company, Inc., and Nestles' are some prominent firms with considerable interest in employing a large team of Retail Sales Representatives. Frito-Lay, Inc. offers the largest salaries in town — $59K on average. Retail Sales Representatives can also look forward to large paychecks at Kellogg Co ($50K), Mondelez International, Inc. ($50K), and Nestles' ($44K).

Employees at Sprint Nextel Corporation, Best Buy, and Kay Jewelers can also expect below-average earnings of $21K, $23K, and $23K.

Popular Skills for Retail Sales Representative


Survey participants wield an impressively varied skill set on the job. Most notably, facility with Account Sales, Field Sales, and Customer Relationship Management (CRM) are correlated to pay that is significantly above average, leading to increases of 75 percent, 70 percent, and 18 percent, respectively. Those listing Bilingual as a skill should be prepared for drastically lower pay. Cash Handling and Sales also typically command lower compensation. For most people, competency in Customer Relations indicates knowledge of Merchandising.

Pay by Experience Level for Retail Sales Representative

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Retail Sales Representatives who reported more years of relevant experience also reported higher earnings. Salaries of relatively inexperienced workers fall in the neighborhood of $26K, but folks who have racked up five to 10 years see a notably higher median of $34K. After working for 10 to 20 years, Retail Sales Representatives make a median salary of $37K. More than 20 years of experience seem related to solid financial gains; veterans in this group report earning a median of $46K.

Pay Difference by Location

National Average: $29,487

Larger city markers indicate a job is popular in that location.

Retail Sales Representatives will find that Omaha offers an impressive pay rate, one which exceeds the national average by 59 percent. Retail Sales Representatives will also find cushy salaries in Cincinnati (+50 percent), Grand Rapids (+46 percent), Orlando (+23 percent), and New York (+23 percent). Location is a huge contributor to overall pay, with Retail Sales Representatives in Miami earning a whopping 24 percent below the national average. Employers also pay below the national average in San Diego (15 percent lower) and Atlanta (12 percent lower).

Retail Sales Representative Reviews

Q: What is it like working as a Retail Sales Representative?

Retail Sales Representative in Bargersville:
"Sales associate."
Pros: I enjoy working with people and I also enjoy helping people look and feel beautiful.
Cons: The pay isn't right and I don't get insurance.

Related Job Salaries

Key Stats for Retail Sales Representative

Gender

Female
44 %
Male
56 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 81 votes.
052
Less than 1 year
7%
1-4 years
53%
5-9 years
21%
10-19 years
13%
20 years or more
6%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Retail Sales Representative Salaries




National Average
$29,000


Skills That Affect Retail Sales Representative Salaries

Account Sales
up arrow 75%

Field Sales
up arrow 70%

Customer Relationship Management (CRM)
up arrow 18%

Oral / Verbal Communication
up arrow 8%





National Average
$29,000


up arrow 8%


Bilingual
up arrow 28%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 81 votes.

Gender

Female
44 %
Male
56 %

Years of Experience

Less than 1 year
7%
1-4 years
53%
5-9 years
21%
10-19 years
13%
20 years or more
6%

Common Health Benefits

medical benefits
Medical: 60%
dental benefits
Dental: 54%
vision benefits
Vision: 46%
dental benefits
None: 38%
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