Retail Sales Representative Salary

Commissions constitute a big slice (roughly two-fifths on average) of overall compensation for Retail Sales Representatives, and the median take-home for this group lies near $30K. Cash earnings for Retail Sales Representatives — which occasionally include more than $10K from bonuses and more than $3K from profit sharing — stretch from around $18K to approximately $54K. The most influential factor affecting pay for this group is the particular firm, though geography and experience level have a (lesser) impact as well. Not all workers are lucky enough to have benefits; in fact, close to a third are without coverage. Medical insurance is claimed by the larger part and dental insurance is reported by the greater part. Women are just slightly outnumbered, with male Retail Sales Representatives making up 54 percent of survey respondents. Most Retail Sales Representatives report high levels of job satisfaction. The information for this snapshot was generated by responses to the PayScale salary survey.

$23,581 - $55,744

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$7.99 - $15.72

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$19K$38K$57K
Salary
$23,581 - $55,744  
   
Bonus
$0.00 - $10,395  
Profit Sharing
$75.00 - $3,250  
Commission
$0.00 - $24,816  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$17,801 - $53,722  
Country: United States | Currency: USD | Updated: 18 Jul 2015 | Individuals Reporting: 460
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$9$18$27
Hourly Rate
$7.99 - $15.72  
   
Overtime
$9.44 - $25.41  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$18K$36K$54K
Bonus
$0.00 - $10,395  
   
Commission
$0.00 - $24,816  
Profit Sharing
$75.00 - $3,250  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$17,801 - $53,722  
Country: United States | Currency: USD | Updated: 18 Jul 2015 | Individuals Reporting: 677
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Job Description for Retail Sales Representative

Retail sales representatives are responsible for helping drive a store's sales of merchandise and services to customers. With the wide variety of retail environments, the specific products and services they represent can differ significantly between retailers, however, many of the tasks are universal for retail sales reps. They are generally expected to have working knowledge of the majority of the products a store sells, even when the representative is assigned to specific locations. Retail sales representatives should have a friendly demeanor, the ability to make customers feel welcome, excellent communication skills, the ability to explain the functions of various products and to direct customers to the locations within the store where they may find the products they're seeking.

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Retail Sales Representative Tasks

  • Ensure that paperwork such as contracts or warranties are completed properly.
  • Provide customer service, answering questions and resolving problems.
  • Sell products and services to customers, explaining and demonstrating their advantages.
  • Process sales transactions and handle customer payments.

Common Career Paths for Retail Sales Representative


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Retail Sales Representatives may experience a large salary bump if they progress into a role such as Account Executive. The latter position pays an average of $51K annually. Retail Sales Representatives most often move into positions as Personal Bankers or Retail Store Managers; those groups report median salaries that are $4K higher and $10K higher, respectively.

Retail Sales Representative Job Listings

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Popular Employer Salaries for Retail Sales Representative


Verizon Wireless, Sprint Nextel Corporation, Best Buy, T-Mobile, Inc., and Advantage Sales & Marketing, LLC are among the top companies that take on many Retail Sales Representatives. Employees of Kellogg Co can expect to make the most, with the company offering a median salary of $50K; however, pay is widely dispersed from bottom to top, ranging from $28K to $62K. Other big spenders include Nestles', Frito-Lay, Inc., and Verizon Wireless, top-paying firms where Retail Sales Representatives see paychecks nearing $45K, $45K, or $41K.

Also sliding in at the lower end of the scale are Metropcs ($19K), AT&T Inc. ($22K), and Best Buy ($22K).

Popular Skills for Retail Sales Representative


Retail Sales Representatives report using a diverse set of skills on the job. Most notably, facility with Field Sales, Customer Relationship Management (CRM), and Sales are correlated to pay that is significantly above average, leading to increases of 65 percent, 26 percent, and 17 percent, respectively. Skills that are correlated to lower pay, on the other hand, include Bilingual, Sales Management, and Oral / Verbal Communication. Those educated in Customer Relations tend to be well versed in Merchandising.

Pay by Experience Level for Retail Sales Representative

Median of all compensation (including tips, bonus, and overtime) by years of experience.


For many Retail Sales Representatives, extensive experience does not lead to significantly more money. Relatively untried employees who have less than five years' experience make $27K, but folks with five to 10 years under their belts enjoy an appreciably larger median of $36K. On average, Retail Sales Representatives make $37K following one to two decades on the job. Survey participants who have spent more than 20 years on the job report a predictably higher median income of $39K, demonstrating that compensation is roughly commensurate with experience in the end.

Pay Difference by Location


With a pay rate for Retail Sales Representatives that is 55 percent greater than the national average, Omaha offers a comfortable salary for those in this profession. Retail Sales Representatives can also look forward to large paychecks in cities like New York (+48 percent), Seattle (+34 percent), Orlando (+29 percent), and St. Louis (+23 percent). Retail Sales Representatives in Philadelphia take home the lowest salaries, earning a whopping 21 percent less than the national average. A couple other locations with smaller-than-average paychecks include San Diego and Atlanta (18 percent lower).

Retail Sales Representative Reviews

What is it like working as a Retail Sales Representative at T-Mobile, Inc.?

Retail Sales Representative in Pasadena:
"Working For Tmobile USA Inc."
Pros: I do love where you can meet lots of people. You are aware of the growing technology of communications through the cell phone world. You can move up in the company with hard work. It is easier if you build great relationships with store managers and district managers. I love how Tmobile is competitive on the prices of plans and what types of benefits you can have. Lots of features for dirt prices plus be a major network. Great plans for employees and benefits for employees.
Cons: There is a lot of politics just like lots of companies. The world of cell phone plans are getting cheaper and therefore compensation is getting lower and lower. They did take away discounted phones to employees.

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Experience Affects Retail Sales Representative Salaries




National Average
$30,000


Skills That Affect Retail Sales Representative Salaries

Field Sales
up arrow 65%

Customer Relationship Management (CRM)
up arrow 26%

up arrow 17%

Customer Relations
up arrow 4%

National Average
$30,000

Merchandising
up arrow 2%


Oral / Verbal Communication
up arrow 10%

Sales Management
up arrow 13%

Bilingual
up arrow 19%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 189 votes.

Gender

Female
46 %
Male
54 %

Years of Experience

Less than 1 year
8%
1-4 years
48%
5-9 years
24%
10-19 years
13%
20 years or more
8%

Common Health Benefits

medical benefits Medical: 66% dental benefits Dental: 57%
vision benefits Vision: 50% employee benefits None: 32%
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