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Retail Sales Representative Salary (United States)

On average, commissions constitute a fair portion (just over two-fifths) of final income for Retail Sales Representatives. That final number averages out to $31K across the industry. Total incomes of Retail Sales Representatives incorporate potential for, in a few cases, more than $10K from bonuses and close to $3K from profit sharing; these performance components cause packages to range between $18K and $54K. Earnings for this group are mostly affected by the specific employer, followed by geography and years of experience. Although about a third lack health benefits of any kind, a majority do enjoy medical insurance, and more than half get dental coverage, too. Male Retail Sales Representatives are just a bit more common than females ones, with males workers composing 54 percent of the field. Most workers in this position report high levels of job satisfaction. The information for this snapshot was generated by responses to the PayScale salary survey.
Retail Sales Representative Salary (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$23,294 - $54,531
(Median)
23K
36K
45K
55K
MEDIAN: $35,834
10%
50%
75%
90%
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Retail Sales Representative Salary (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$7.93 - $15.39
(Median)
7
11
13
15
MEDIAN: $10
10%
50%
75%
90%
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National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$19K$38K$57K
Salary
$23,294 - $54,531  
   
Bonus
$0.00 - $10,195  
Profit Sharing
$125.84 - $2,534  
Commission
$306.39 - $26,546  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$17,688 - $54,469  
Country: United States | Currency: USD | Updated: 3 Sep 2014 | Individuals Reporting: 475
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$10$20$30
Hourly Rate
$7.93 - $15.39  
   
Overtime
$9.44 - $23.74  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$20K$40K$60K
Bonus
$0.00 - $10,195  
   
Commission
$306.39 - $26,546  
Profit Sharing
$125.84 - $2,534  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$17,688 - $54,469  
Country: United States | Currency: USD | Updated: 3 Sep 2014 | Individuals Reporting: 688
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Job Description for Retail Sales Representative

Retail sales representatives are responsible for helping drive a store's sales of merchandise and services to customers. With the wide variety of retail environments, the specific products and services they represent can differ significantly between retailers, however, many of the tasks are universal for retail sales reps. They are generally expected to have working knowledge of the majority of the products a store sells, even when the representative is assigned to specific locations. Retail sales representatives should have a friendly demeanor, the ability to make customers feel welcome, excellent communication skills, the ability to explain the functions of various products and to direct customers to the locations within the store where they may find the products they're seeking.
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Retail Sales Representative Tasks
  • Ensure that paperwork such as contracts or warranties are completed properly.
  • Provide customer service, answering questions and resolving problems.
  • Sell products and services to customers, explaining and demonstrating their advantages.
  • Process sales transactions and handle customer payments.

Common Career Paths for Retail Sales Representative

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Additional career progression can often lead to a hefty increase in pay for Retail Sales Representatives. Many move into a Retail Store Manager role where pay averages at $40K per year. Becoming a Personal Banker or an Administrative Assistant is a common transition from a Retail Sales Representative role.

Retail Sales Representative Job Listings

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Popular Employer Salaries for Retail Sales Representative

Known for taking on a considerable number of Retail Sales Representatives, Verizon Wireless, T-Mobile, Inc., Best Buy, Advantage Sales & Marketing, LLC, and Sprint Nextel Corporation are leading firms in the industry. Kellogg Co offers the largest salaries in town ($49K on average), but the considerable range in workers' salaries creates a rather varied pay scale that stretches from $28K to $65K. Also paying near the top of the field are Verizon Wireless at $41K, PepsiCo Inc at $39K, and T-Mobile, Inc., where Retail Sales Representatives annually earn $35K.
Best Buy lags the field greatly in terms of pay, offering a median salary less than half of the top paying company's rate ($22K). Others at the bottom of the scale for this job include Acosta Sales & Marketing Company, Inc. at $25K, and Sprint Nextel Corporation where $25K is the norm, but it is worth noting that some Retail Sales Representatives there earn up to $39K.

Popular Skills for Retail Sales Representative

Survey takers who work as Retail Sales Representatives typically report just a few professional skills. Most notably, facility with Field Sales, Sales, and Customer Relations are correlated to pay that is significantly above average, leading to increases of 61 percent, 19 percent, and 5 percent, respectively. Skills that seem to negatively impact pay include Customer Service. Most people experienced in Customer Relations also know Merchandising.

Pay by Experience Level for Retail Sales Representative

Median of all compensation (including tips, bonus, and overtime) by years of experience.
The average worker who claims fewer than five years of experience earns around $29K. In contrast, however, individuals who report five to 10 years in this occupation see a much larger median of $36K. Retail Sales Representatives bring in $35K after working for 10 to 20 years. More than 20 years of experience seem related to solid financial gains; veterans in this group report earning a median of $35K. Age distribution in this workforce is concentrated between one and nine years of experience; most of respondents fall in this range. Experienced employees who have 10-20 years of experience make up approximately one-seventh of the workforce; inexperienced individuals who have been working for less than one year comprise less than one in ten, and senior people with more than 20 years under their belt fill out the remaining fewer than one in ten.

Pay Difference By Location

Miami
up arrow 44%
Grand Rapids
up arrow 39%
Boston
up arrow 33%
Seattle
up arrow 31%
St. Louis
up arrow 29%
New York
up arrow 26%
Chicago
up arrow 19%
Charlotte
up arrow 11%
Dallas
up arrow 2%
Houston
up arrow 1%
National Average
$31,000
Los Angeles
up arrow 3%
Atlanta
up arrow 10%
San Francisco
up arrow 11%
San Diego
up arrow 12%
Philadelphia
up arrow 23%
Larger circles over a city indicate a job is popular in that location.
For Retail Sales Representatives, busy Miami offers a higher-than-average pay rate, 44 percent above the national average. Grand Rapids, Boston, Seattle, and St. Louis also offer top salaries for Retail Sales Representatives. Workers in these cities can expect to earn about 39 percent, 33 percent, 31 percent, and 29 percent more, respectively. Location significantly influences compensation, with Philadelphia Retail Sales Representatives earning much less — 23 percent less — than the national average. Below-median salaries also turn up in San Diego and San Francisco (12 percent lower and 11 percent lower, respectively).

Retail Sales Representative Reviews

What is it like working as a Retail Sales Representative at T-Mobile, Inc.?
Retail Sales Representative in Pasadena:
"Working For Tmobile USA Inc."
Pros: I do love where you can meet lots of people. You are aware of the growing technology of communications through the cell phone world. You can move up in the company with hard work. It is easier if you build great relationships with store managers and district managers. I love how Tmobile is competitive on the prices of plans and what types of benefits you can have. Lots of features for dirt prices plus be a major network. Great plans for employees and benefits for employees.
Cons: There is a lot of politics just like lots of companies. The world of cell phone plans are getting cheaper and therefore compensation is getting lower and lower. They did take away discounted phones to employees.

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Experience Affects Retail Sales Representative Salaries

National Average
$31,000

Skills That Affect Retail Sales Representative Salaries

Field Sales
up arrow 61%
up arrow 19%
National Average
$31,000
Merchandising
up arrow 1%
Customer Service
up arrow 4%

Job Satisfaction

Highly satisfied Image
Highly satisfied
Rated 4 out of 5 based on 247 votes.

Gender

Female
46%
female alumni
 
Male
54%
male alumni

Years of Experience

Less than 1 year
7%
1-4 years
46%
5-9 years
26%
10-19 years
14%
20 years or more
6%

Common Health Benefits

medical benefits Medical: 67% dental benefits Dental: 57%
vision benefits Vision: 48% employee benefits None: 32%