What is it like working as a Return Material Authorization (RMA) Specialist?
Return Material Authorization (RMA) Specialist in Sanford:
Pros: The amount of effort to perform the required tasks of this position varies from day to day, but mostly I spend my time behind a computer correcting, creating, and receiving various forms of paperwork to process. Physically, the job does not require much usually. Sometimes it takes a few more layers to remain comfortable in the winter, as the heating/insulation of the building itself is inadequate to maintain a comfortable temperature throughout, or feels like a broiler in the summer. Which is fine, just a quirk of the plant.
My most valued aspect of the position is the autonomy provided by my managers to allow me to do my job without being micromanaged to death. They come by, check on the status of things, and leave me to it. It is a necessary expense, as far as the company is concerned, and so long as the product continues to be dealt with in a timely and satisfactory manner, they leave me alone to handle things.
Cons: The amount of waste and slack nature of various departments. An inability to be willing to take the blame for something, and a heightened aptness to point fingers at subordinates and place the blame to absolve themselves.
Very cliquey. If you're not well liked by management, your abilities and knowledge on whatever subject matter will not make a difference in whether or not you are able to seek a promotion.
The average pay per position here seems to be significantly lower than other companies for the same work in the same city. A material handler can expect to be paid $16-18.00/hr down the road, where as here you're likely to start out at $9.50. It took nearly three years to finally get $11.50/hr as a material handler, and that simply was not the rate of increase it should have been. You pay your employees bare minimum, or relatively bare minimum, expect bare minimum effort and a very high turn over rate. Which we have.
Return Material Authorization (RMA) Specialist in Kent:
"It is a challenging and rewarding experience."
Pros: Everyday is different, this position does not allow for monotony.
Cons: Some of the processes that I have no control over.