Return Material Authorization (RMA) Specialist Salary (United States)

A Return Material Authorization (RMA) Specialist earns an average wage of $15.09 per hour. Most people move on to other jobs if they have more than 20 years' experience in this career.
Return Material Authorization (RMA) Specialist Salary (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$27,716 - $63,696
(Median)
28K
35K
42K
55K
64K
MEDIAN: $41,730
10%
25%
50%
75%
90%
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Return Material Authorization (RMA) Specialist Salary (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$11.64 - $21.88
(Median)
12
15
18
22
MEDIAN: $15.00
10%
50%
75%
90%
Add this chart to your site: 640px    300px

National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$22K$44K$66K
Salary
$27,716 - $63,696  
   
Bonus
$0.00 - $5,128  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$25,081 - $57,499  
PayScale
Country: United States | Currency: USD | Updated: 3 Sep 2014 | Individuals Reporting: 21
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$12$24$36
Hourly Rate
$11.64 - $21.88  
   
Overtime
$16.13 - $35.33  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$24K$48K$72K
Bonus
$0.00 - $5,128  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$25,081 - $57,499  
PayScale
Country: United States | Currency: USD | Updated: 3 Sep 2014 | Individuals Reporting: 50
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Job Description for Return Material Authorization (RMA) Specialist

A return material authorization (RMA) specialist works to analyze why products are returned to their employer. They generally work for stores or companies that produce specific products, and depending on the position, the RMA specialist might be in charge of receiving the actual returns and discovering the specific issues with the product. The RMA specialist may have the discretion to make decisions as to whether returns should be accepted or not.
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Return Material Authorization (RMA) Specialist Tasks
  • Code repair and replacement requests and forward when other departments must fulfill.
  • Enter data, analyze data, and identify trends in repair and replacement requests.
  • Process, categorize, and answer customer emails and telephone calls, providing high quality service.
  • Communicate status and schedule to customers.

Return Material Authorization (RMA) Specialist Job Listings

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Experience Affects Return Material Authorization (RMA) Specialist Salaries

Experienced
up arrow 29%
Mid-Career
up arrow 19%
National Average
$35,000
Entry-Level
up arrow 3%

Job Satisfaction

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Highly satisfied
Rated 4 out of 5 based on 18 votes.

Gender

Female
40%
female alumni
 
Male
60%
male alumni

Years of Experience

Less than 1 year
10%
1-4 years
42%
5-9 years
21%
10-19 years
23%
20 years or more
4%

Common Health Benefits

medical benefits Medical: 83% dental benefits Dental: 68%
vision benefits Vision: 53% employee benefits None: 14%
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