Room Service Manager Salary
A Room Service Manager earns an average salary of $44,219 per year. Most people with this job move on to other positions after 20 years in this career.
Job Description for Room Service Manager
Room service managers are responsible for organizing and directing employees in their company's room service department. Their responsibilities vary greatly, as they may work in hotels, casinos, cruise ships, and many other areas of hospitality. They are often required to hire, evaluate, and train prospective new employees, and this training may require imparting sound knowledge of various cultural differences between customers.Read More...
Room service managers are also responsible for monitoring expenses via budgeting and taking inventory, as well as rostering employees. Aside from managing and supervising employees, they must still work with customers and guests to handle complaints and concerns, understand and accommodate special requests, and promote good public relations. They must also have comprehensive knowledge of food items served by their company to completely answer any queries or concerns from guests. This knowledge must include ingredient lists and preparation methods of foods to satisfy any customers with allergies or dietary requests; this may also include knowledge of wines, spirits, and other specialty items.
Room service managers work entirely indoors. There are not many physical requirements, though they may need to carry food and beverages. Their hours may include weekends and late nights, as well as holidays, and their work requires them to constantly interact with others, including guests, co-workers, supervisors, and kitchen workers.
Many companies prefer applicants who have a college degree in hospitality/hotel management, while others may prefer those with prior work experience. Some employers may require candidates to have worked for a number of years at a lower-level position.