The room director, also known as the director of rooms, holds a management position that is available at hotels, motels, and other places that offer room and board. The room director is mainly in charge of managing and preparing rooms, and they also oversee guest services. They may be responsible for maintaining the outward appearance of the hotel, inspecting the building(s)' visual appearance, and overseeing room service, housekeeping, and/or other departments within the hotel. The room director manages a group of employees, which includes the front desk employees and housekeeping staff, amongst others. If the general manager is absent, the room director is usually expected to take over their responsibilities.
Rooms Director Tasks
Register guests, handle transactions, and resolve related issues.
Maintain financial records and prepare information for setting room rates and department budgets.
Survey lodging rooms and public spaces to ensure proper levels of cleanliness and decorum.