A SAP business analyst holds a highly specialized information technology (IT) job. These employees are not only highly trained and certified in the many modules of SAP software, but they also have a deep understanding of the company's inner workings and the industry in which that company operates.
SAP software has a large number of modules, and a given company may use only one or two of them, or a whole suite. As of this writing, there are 14 solutions offered by SAP; each of those solutions has multiple associated types and levels of certification. Knowledge in the SAP modules relevant to a company's work is essential. However, having sufficient business acumen and industry knowledge is also key. This is why most employers seeking an SAP business analyst also require a bachelor's degree in a business or IT-related field, as well as multiple years of experience.
Also key to this position is the ability to effectively communicate with members of the organization at all levels, as SAP business analysts often report to multiple department heads and commonly support users in their use of the SAP software.
Most SAP business analysts work first shift (daytime) hours, though they may be called upon to put in time on evenings and weekends if a particular system is not functioning correctly, or if (such as in a manufacturing environment) employees on other shifts need training or technical support on the SAP software package.
SAP Business Analyst Tasks
- Test and document progress towards implementation for a variety of operational tasks.
- Document specifications and feasibility of programs, upgrades, and processes.
- Develop and configure SAP requirements and modules.
- Support and troubleshoot end user training, access, and use of systems.