Sales Consultant, Retail Salary
Commissions form a big slice (more than a third) of total compensation for Retail Sales Consultants. The median income in this area hovers around $31K. While the company and experience level impact pay for this group, location is the most influential factor. Male Retail Sales Consultants are just a bit more common among those who completed the questionnaire than females ones, with male workers composing 58 percent of the field. Work is reasonably fulfilling for most Retail Sales Consultants — the majority report average levels of job satisfaction. Health benefits are not enjoyed by everyone in this line of work, and close to one-fourth lack any coverage at all. Medical benefits are reported by a fair number and dental coverage is claimed by the larger part. The information for this snapshot was generated by responses to the PayScale salary survey.
Job Description for Sales Consultant, Retail
The retail sales consultant is responsible for ensuring customers have an optimal experience as they select products and services. They ensure that the sales areas are clean and organized in accordance to store policy, and they need to follow store display and plan-o-gram instructions to ensure product is displayed correctly. Other responsibilities include keeping current on the features and benefits of products for sale, as well as educating other sales consultants as needed. The sales consultant is expected to handle and lift products; the ability to lift over 50 pounds and bend and reach to access inventory is required.Read More...
Retail sales consultants typically work a variety of schedules, with weekend and evening availability required. They must be comfortable working with a wide variety of team members including customers, other sales consultants, and managers. They need to respond to customers’ needs in a timely fashion and collaborate with other sales consultants when necessary. Retail sales consultants also work with sales managers to set personal sales goals and independently work to achieve daily sales goals. A uniform and/or name tag is required at all times when on sales floor.
A high school diploma or equivalent is generally required for this position, with some college desired. Prior experience in sales or customer service in positions that required a high level of customer service is preferable. Good customer services skills, phone skills, and interpersonal skills are required for retail sales consultants. These professionals should also be familiar with computer systems and cash register operation; cash handling experience is frequently desired.
Sales Consultant, Retail Tasks
- Process payment for products or service, may maintain customer preference records.
- Assist the customer in selecting products/services, answer questions and check for stock and availability.
- Attend special training of products/services to understand the product features, trends or styles of the products/services.
- Sell the organization's products/services to new or established customers typically via walk-in business.
Common Career Paths for Sales Consultant, Retail
There are some Retail Sales Consultants — though it's uncommon — that transition into Retail Sales Managers, where earnings are an average $42K annually. Retail Sales Consultants most often move into positions as Retail Store Managers or Personal Bankers; those groups report median salaries that are $10K higher and $4K higher, respectively.
Sales Consultant, Retail Job Listings
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Popular Employer Salaries for Sales Consultant, Retail
Retail Sales Consultants flock to AT&T Inc., AT&T Mobility LLC, Sprint Nextel Corporation, Best Buy, and Office Depot, Inc., highly regarded companies that employ a generous number of people in this profession. AT&T Mobility LLC offers the largest salaries in town ($42K on average), but the considerable range in workers' salaries creates a rather varied pay scale that stretches from $24K to $51K.
Popular Skills for Sales Consultant, Retail
Overall, survey participants reported applying a fair number of skills to their work. Most notably, facility with Sales Management, Sales, and Strategic Sales are correlated to pay that is significantly above average, leading to increases of 25 percent, 12 percent, and 8 percent, respectively. Skills that are correlated to lower pay, on the other hand, include Retail. Most people familiar with Customer Service also know Sales.
Pay by Experience Level for Sales Consultant, Retail
Median of all compensation (including tips, bonus, and overtime) by years of experience.
Although individuals who have less than five years' experience earn $29K on average, people with five to 10 years benefit from a notably larger average of $37K. Retail Sales Consultants bring in $32K after working for 10 to 20 years. Seasoned workers who boast more than two decades of relevant experience enjoy a median salary of $34K, which is substantially larger than the medians reported by folks with fewer years on their resumes.