Sales engineers are primarily concerned with overall company revenue and increasing profits. Most of the time, sales engineers work directly with customers either in an office or at a client's site. Typical tools that sales engineers use are computers, telephones, calculators and more. They may spend periods of time traveling to clients' places of business. The work sales engineers do is mostly mental as they use their acquired knowledge to do their job. They may have a sales staff that assists them with sales tasks. On a daily basis, sales engineers work with company salespeople and business clients. They are responsible for ensuring that clients' needs are met through the sales staff. In most situations, sales engineers report to product development and engineering to further develop the company products to more closely meet the needs of the client. Sales engineers will also report to the company's senior officers regarding job performance. The job, if done well, can drive the direction of the company's products and services to more closely meet the needs of the client, resulting in high profit growth for the company. To obtain a position in this field, often a bachelor's degree in engineering is most often required along with several years of proven sales experience. Typically the career path of a sales engineer would begin after college, with time spent in the sales or engineering departments, progressively increasing responsibilities. They typically work during regular business hours, however, since they work directly with the customer, this could vary based on the needs of the customer.
Sales Engineer Tasks
- Plan and modify product configurations to meet customer needs.
- Develop, present, or respond to proposals for specific customer requirements, including request for proposal responses and industry-specific solutions.
- Create sales or service contracts for products or services by cold calling or through sales leads.
- Collaborate with sales teams to understand customer requirements, to promote the sale of company products, and to provide sales support.
- Working knowledge of the technical aspects of product/service one is selling.